Active Insight
Safeguard the health and performance of your NAS deployments across multiple sites using Active Insight's automated real-time monitoring, protection, and troubleshooting advice.1
Global monitoring
Check and analyze performance metrics for your Synology systems around the world.
Technical advice
Receive alerts with recommended follow-up actions when anomalies are detected.
Update management
Safely manage and monitor updates for your servers worldwide via the cloud.
Security dashboard
Keep an eye on login activities and backup tasks on your systems wherever you are.
Monitor all your systems in one portal2
Active Insight analyzes statistical data to help you diagnose anomalies on all NAS across different sites. Monitor all metrics from a centralized and intuitive dashboard, and schedule reports in PDF or CSV format to be automatically generated and delivered to always stay updated on your deployment's status.
Analyze performance metrics fleetwide
Inspect the health of your Synology NAS by viewing metrics and historical trends from anywhere on desktop and mobile. Use these insights to model workloads and solve performance bottlenecks. Learn more
Monitor hardware health
Check the memory utilization of each NAS, or take a look at the performance and load average of CPUs.
Track storage use
Get live and historical records of data consumption, IOPS performance, and more for better resource allocation and planning.
Evaluate network performance
Examine the throughput of your devices and measure the latency of your network file systems.
Actionable intelligence
Active Insight identifies signs of possible system failure and will notify you if your deployments are at risk. You can also set up your own rules, dashboards, and alerts based on self-defined standards and thresholds.
Problem-solving advice
Get event notifications with detailed troubleshooting advice whenever Active Insight detects system anomalies affecting any Synology NAS under your administration.
Custom event rules
Configure your dashboard layout and create your own event notification rules to address specific concerns.
Email and push messages
Receive event notifications via email and mobile push notifications to avoid missing anything unusual.
Bring your monitoring station with you
Stay updated on the health and performance of your Synology units even on the go with the Active Insight mobile app. Take action immediately once potential issues arise with handy push notifications.
Access Active Insight
Get started today by enabling Active Insight on your Synology system or give it a go on our demo site.4
Recommended models
Notes:
Active Insight is not available for Virtual DSM.
Certain advanced features require purchase of a premium subscription. A free trial is available.
DSM 7.0.1 or newer is required to display performance, backup, and login metrics on the Active Insight web portal. Other restrictions may apply. Refer to the software specifications for more details.
To learn more about Terms & Conditions of Active Insight, please refer to this document.
Stay on top of your fleet at all times
Try Active Insight Premium for free for 30 days.
| Free | Premium | |
| Managed devices | Up to 3 | Up to 800 |
| Performance & storage monitoring | ||
| Synology package & system updates | ||
| Synology account delegation | ||
| Hyper Backup monitoring | ||
| Login activity monitoring | ||
| Custom reports | ||
| Custom events | ||
| Data update frequency | 1 hour/15 mins
| 1 min/5 mins
|
| Data retention | 1 month | 1 year |
Frequently asked questions
How do I purchase Active Insight?
How many licenses do I need to purchase?
What happens to my Active Insight account after Active Insight launches officially?
Where are the Active Insight servers located?
What are the differences between Synology Central Management System (CMS) and Active Insight?
Customer Story
What our users are saying about Active Insight.
"With Synology Active Insight our organization has exactly the tool that we need to monitor our clients systems from one central dashboard. All the essential information is there: NAS and disk health, backup status and more. It also makes it easy to centrally deploy firmware updates. Active Insight has saved us a lot of time."
B. Broekema, General Manager, Pixelbyte
Notes:
The price displayed does not include VAT. Applicable taxes in accordance to your billing address will be included before checkout.