Experience intelligent network management
Shop with us for these reasons
Shop with us for these reasons
Free shipping
Free standard shipping1 on orders from $200
Optional expedited delivery
Get your order as early as next day
30-day return policy
30-day moneyback guarantee for all orders2
Warranty by Synology
Direct technical support and RMA service
Frequently asked questions
Delivery
Payment
Returns & Refunds
Order Management
Delivery
Where does Synology Store ship to?
When will I receive my products after placing an order?
Do I need to pay for shipping?
Can I change my shipping address after my order is placed?
Payment
What payment methods are available for Synology Store?
Can I change my payment method after placing the order?
Returns & Refunds
How many days do I have to initiate a return?
What is the return process?
What should I do if I receive a defective product or a product with missing accessories?
When will I receive my refund after applying for a return?
Do you issue credit notes when refunds are made?
Order Management
Where can I check my order status?
Can I track my delivery?
Can I cancel my order right after purchase?
Can I modify my order?
Where can I find my invoice?
More Information
Notes:
Free shipping applies to the continental US only (excludes Alaska and Hawaii).
Some conditions may apply. See our Sales Policy for more info.