BeeDrive
Router
Camera
Expansion Unit
Accessories
BeeDrive
All your work and memories in one place
Router
Advanced network functionality made accessible
Camera
Protect your premises around the clock, indoors and outdoors
Expansion Unit
Add extra drive bays to your storage
Accessories
Find the right gear for your device
Shop with us for these reasons
Free shipping
Free standard shipping1 on orders from $200
Optional expedited delivery
Get your order as early as next day
30-day return policy
30-day moneyback guarantee for all orders2
Warranty by Synology
Direct technical support and RMA service
Frequently asked questions
Delivery
Payment
Returns & Refunds
Order Management
Delivery
Where does Synology Store ship to?
When will I receive my products after placing an order?
Do I need to pay for shipping?
Why am I been charged a handling fee?
Can I change my shipping address after my order is placed?
Payment
What payment methods are available for Synology Store?
Can I change my payment method after placing the order?
Returns & Refunds
How many days do I have to initiate a return?
What is the return process?
What should I do if I receive a defective product or a product with missing accessories?
When will I receive my refund after applying for a return?
Do you issue credit notes when refunds are made?
Order Management
Where can I check my order status?
Can I track my delivery?
Can I cancel my order right after purchase?
Can I modify my order?
Where can I find my invoice?
More Information
Notes:
Free shipping applies to the continental US only (excludes Alaska and Hawaii).
Some conditions may apply. See our Sales Policy for more info.