Active Insight
Active Insight

Active Insight

Safeguard the health and performance of your NAS deployments across multiple sites using Active Insight's automated real-time monitoring and troubleshooting advice.

Global monitoring

Global monitoring

Analyze all Synology NAS on a central cloud-hosted platform.

Extensive analysis

Extensive analysis

Gain complete oversight of your deployments from anywhere.

Technical advice

Technical advice

Receive alerts using timely notifications and troubleshooting suggestions.

Monitor all your NAS from a single portal1

Active Insight analyzes statistical data to help you conduct resource analysis and diagnose anomalies on all NAS across different sites. Everything can be monitored from a centralized and intuitive dashboard.

Monitor all your NAS from a single portal<sup>1</sup>

Analyze anywhere

Inspect the health of your Synology NAS by viewing metrics and historical trends from anywhere on desktop and mobile. Use these insights to model workloads and solve performance bottlenecks. Learn more

Track storage trends

Analyze helpful information on drive health, data consumption, IOPS performance, and volume latency.

Monitor hardware health

Check how much memory each NAS is utilizing, or take a look at the performance and load average of CPUs.

Evaluate network performance

Examine the network throughput of your devices and measure the IOPS and latency performance of your network file systems.

Actionable intelligence

Active Insight identifies indicators of possible system failure to complement your own metric analysis. Aggregated statistics will notify you if your deployments are at risk.

Problem-solving advice

Get event notifications with detailed troubleshooting advice whenever Active Insight detects system anomalies affecting any Synology NAS under your administration.

Custom event rules

Configure your dashboard layout and create your own event notification rules to address specific concerns.

Email and push messages

Receive event notifications via email and mobile push notifications to avoid missing anything unusual.

One-stop support New in 7.0.1

Support tickets submitted for devices with Active Insight enabled will automatically include system diagnostics logs, allowing our support teams to start investigating the issue faster.2

One-stop support
Download Active Insighticon

Download Active Insight

Stay updated on the health and performance of your Synology units even on the go with the Active Insight mobile app.

Access Active Insight

Start using Synology’s cloud-hosted performance and status monitoring service now, or try a live demo. Active Insight must be enabled and set up before it can be used.3

How to set up Active Insight

Release Note

Looking to centrally manage all your Synology NAS?

Leverage Synology Central Management System (CMS) to configure settings and manage thousands of Synology NAS servers from one platform.

Notes:

  1. The Active Insight web portal remains in Beta in DSM 7.0.1 RC.

  2. Active Insight is not available for Virtual DSM.

  3. Active Insight requires at least 512MB of system memory and is not available in virtualized versions of Synology DiskStation Manager (DSM). In a Synology High Availability cluster, only the active server is monitored.