Active Insight

Active Insight

Safeguard the health and performance of your NAS deployments across multiple sites using Active Insight's automated real-time monitoring, protection, and troubleshooting advice.

Global monitoring

Global monitoring

Check and analyze performance metrics for your Synology systems around the world.

Technical advice

Technical advice

Receive alerts with recommended follow-up actions when anomalies are detected.

Update management

Update management

Safely manage and monitor updates for your servers worldwide via the cloud.

Security dashboard

Security dashboard

Keep an eye on login activities and backup tasks on your systems wherever you are.

Monitor all your systems in one portal1

Active Insight analyzes statistical data to help you diagnose anomalies on all NAS across different sites. Monitor all metrics from a centralized and intuitive dashboard, and schedule reports in PDF or CSV format to be automatically generated and delivered to always stay updated on your deployment's status.

Monitor all your systems in one portal<sup>1</sup>

Analyze performance metrics fleetwide

Inspect the health of your Synology NAS by viewing metrics and historical trends from anywhere on desktop and mobile. Use these insights to model workloads and solve performance bottlenecks. Learn more

Monitor hardware health

Check the memory utilization of each NAS, or take a look at the performance and load average of CPUs.

Track storage use

Get live and historical records of data consumption, IOPS performance, and more for better resource allocation and planning.

Evaluate network performance

Examine the throughput of your devices and measure the latency of your network file systems.

Gauge protection levels in real time2

Centralized monitoring also extends to data and access protection, simplifying the execution of multi-location backup plans and allowing you to react faster in the event of potential security breaches.

Keep an eye on backup tasks

Monitor Hyper Backup task statuses and review backup logs across all your devices to prevent dangerous gaps in your data protection.

Monitor worldwide login activities

Access detailed logs, graphs, and statistics on login activities across your deployments, and receive alerts when the system detects abnormal patterns.

Manage updates fleetwide

View and install available updates for all Synology systems under your management, check update statuses and issues, and receive notifications when new versions are available.

Keep an eye on backup tasks
Monitor worldwide login activities
Manage updates fleetwide

Manage multiple accounts from one portal

Add several Synology Accounts to your Active Insight dashboard to manage devices for different clients, teams, or users.

Manage multiple accounts from one portal

Actionable intelligence

Active Insight identifies signs of possible system failure and will notify you if your deployments are at risk. You can also set up your own rules, dashboards, and alerts based on self-defined standards and thresholds.

Problem-solving advice

Get event notifications with detailed troubleshooting advice whenever Active Insight detects system anomalies affecting any Synology NAS under your administration.

Custom event rules

Configure your dashboard layout and create your own event notification rules to address specific concerns.

Email and push messages

Receive event notifications via email and mobile push notifications to avoid missing anything unusual.

One-stop support

Support tickets submitted for devices with Active Insight enabled will automatically include system diagnostics logs, allowing our support teams to start investigating the issue faster.

One-stop support

Bring your monitoring station with you

Stay updated on the health and performance of your Synology units even on the go with the Active Insight mobile app. Take action immediately once potential issues arise with handy push notifications.

Bring your monitoring station with you

Access Active Insight

Get started today by enabling Active Insight on your Synology system or give it a go on our demo site.

How to set up Active Insight

Release Notes

Looking to centrally manage all your Synology NAS?

Leverage Synology Central Management System (CMS) to configure settings and manage thousands of Synology NAS servers from one platform.

Notes:

  1. Active Insight is currently in Beta with all features available for evaluation. Certain functionalities may require a separate subscription upon official release.

  2. DSM 7.0.1 or newer is required to display performance, backup, and login metrics on the Active Insight web portal. Other restrictions may apply. Refer to the software specifications for more details.