Synology Active Insight

DSM Version

Web Service

Features

  • Centralized monitor of multiple hosts performance data
  • Historical performance metric charts for inspections and diagnoses
  • Email notifications of abnormal events and detailed troubleshooting advice

Specifications

  • System performance monitoring, including the following metrics:
    • CPU
    • Memory
    • Network
    • Volume
    • SSD cache
    • Drive
    • NFS
    • LUN
  • System health monitoring with abnormal event notifications:
    • Default abnormal events include:
      • Storage issues
      • Hardware defects
      • File service errors
    • Supported actions to abnormal events:
      • Troubleshooting attempts
      • Set a reminder
      • Mark issue as resolved (if available)
  • Login session monitoring:
    • NAS registration to the Active Insight service
    • User activities on the Active Insight portal

Limitations

  • Minimum version required: DSM 7.0
  • Synology Active Insight is not available for Synology NAS models with 256 MB or smaller system memory
  • Synology Active Insight is not available for Virtual DSM
  • In a high-availability cluster, only the active server is monitored

Affiliated Utility

Synology Active Insight (Mobile)

Features

  • Centralized monitor of multiple hosts performance data
  • Push notifications of abnormal events and detailed troubleshooting advice

Specifications

  • System requirements
    • iOS: 11.0 or above
    • Android: 7.0 or above
  • List of all hosts under the Synology Account
    • Hosts with abnormal events can be filtered out
  • System performance monitoring, including the following metrics:
    • CPU
    • Memory
    • Network
  • System health monitoring with abnormal event notifications:
    • Default abnormal events include:
      • Storage issues
      • Hardware defects
      • File service errors
    • Supported actions to abnormal events:
      • Troubleshooting attempts
      • Set a reminder
      • Mark issue as resolved (if available)

Limitation

  • Active Insight mobile app is not available for tablets