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Bee Series by Synology
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Release Notes for osTicket

osTicket is an open source support ticket system. It is designed to help streamline support requests and improve customer support efficiency by providing staff with tools they need to deliver fast and effective support. It can seamlessly integrate inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

Version: 1.9.7-0024


(2015-06-26)
  1. Upgraded to 1.9.7 for bug fixes.

Version: 1.6.0-0023


(2015-05-12)
  1. Upgraded to be compatible with DSM 5.2.

Version: 1.6.0-0022


(2014-11-07)
  1. Changing the password for MariaDB will now automatically update the password for this package.

Version: 1.6.0-0021


(2014-09-23)
  1. Certified by Synology Trust Level.

Version: 1.6.0-0019


(2014-04-29)
  1. Updated to be compatible with DSM 5.0.

Version: 1.6.0-0008


(2012-08-31)
  1. This is the initial release for the package.