Ubud Wana Resort

In a hectic hotel environment where staff are constantly on the move, a reliable internet connection is crucial for maintaining efficient communication and productivity.

The resort's original Wi-Fi network constantly disconnected everyone and was poor at automatically switching devices to the nearest or most optimal access point. This led to slow and unstable connections, poor work efficiency, and substandard service for their guests as communications and access to internal systems broke down.

Their previous solution was also complex and difficult to troubleshoot, requiring at least a certified professional to be constantly on standby in order to keep the system operational.

In order to comply with local laws, certain websites needed to be blocked. Unfortunately their solution had no built-in mechanisms to handle this, and therefore required their IT team to manually implement a workaround solution, consuming considerable time and resources.

The hotel wanted a solution that could provide strong wireless coverage to all areas of the resort, protection against malicious attacks, and the ability to block websites prohibited by the government, all without the need for IT to constantly monitor it.