About Synology


Contact Us

Technical Support

Get help on technical issues and questions

Product Inquiries

Can't decide on a product? Discuss with sales experts for your business needs

Business & Partnership

Interested in becoming a Synology partner? Write to us!

Marketing & Media Contact

Discuss marketing and media cooperation with our marketing team

Encouragement & Feature Request

Tell us why you love Synology and suggest features you want to see on DiskStation

Website Feedback

Give us your feedback or report problems on website browsing

Special Notes

  • Our office will be closed from 7th to 14th February 2016 to celebrate Chinese New Year. During this period, please expect to receive technical support reply in 3 to 5 business days. We apologize for any inconveniences and thank you for your understanding.

Office Contacts

Asia, Europe, and all others

Synology Inc.


+886 2 2552 1814

(Hours of operation: 9A-6P, M-F, GMT+8)

North & South America

Synology America Corp.


+1 425 296 3177 (Support)

(Hours of operation: 7A-4P, M-F, PST)


+1 425 818 1587 (Other inquiries)

(Hours of operation: 9A-4P, M-F, PST)