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Technical Support

Get help with technical issues, apply for Synology Replacement Service (SRS), and have your usage questions answered by our experts.

LiveChat

Ask questions via LiveChat and get help from our technical support engineers.

*Hours of operation: 9AM-6PM, Monday-Friday, GMT+8

Phone

Talk to Synology expert over the phone to resolve your technical issues.

Product Inquiries

Discuss with our sales team for your business or personal needs.

Feature Suggestion

Tell us why you love Synology and suggest features you want to see on our products.

Report a website error

Give us your feedback or report issues from the website.

Compatibility Suggestion

Suggest a device to be tested for compatibility with our devices

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Business & Partnership

Have an interesting business proposal or want to join as a partner?

Marketing & Media

Contact us for any marketing and public relation queries.

Contact Synology PSIRT

Report security issues to our security team. Please provide PoC if available

Privacy Inquiries

Ask about our privacy policy and how we handle your data securely

Synology Offices

Get the details of all Synology's subsidiary offices around the world.

Office Location