Incident History
Resolved - Due to unstable network issues, accessing C2 services might encounter timeouts or delays.
2023-11-20 14:54:18 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-11-09 09:28:23 ( UTC +08:00 )
Identified - The issue has been identified and a fix is being implemented.
2023-11-09 00:42:50 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-10-28 14:10:57 ( UTC +08:00 )
Resolved - Update service is unavailable due to database connection problem
2023-10-16 10:04:31 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-10-14 19:20:10 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-10-14 17:57:13 ( UTC +08:00 )
Resolved - "Synology DDNS service experienced a connectivity issue with its cache server but is now fully restored and operational."
2023-10-06 09:49:29 ( UTC +08:00 )
Resolved - Due to unstable network issues, accessing C2 services might encounter unexpected errors or delays.
2023-08-23 18:12:27 ( UTC +08:00 )
Resolved - issues resolved
2023-08-30 09:43:16 ( UTC +08:00 )
Identified - Due to unstable network issues, accessing C2 services might encounter unexpected errors or delays.
2023-08-30 04:22:51 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-08-30 04:21:41 ( UTC +08:00 )
Investigating - Due to unstable network issues, accessing C2 services might encounter unexpected errors or delays.
2023-08-30 01:32:48 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-08-28 13:48:45 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-08-28 13:45:24 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-08-11 15:19:18 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-08-10 08:55:37 ( UTC +08:00 )
Identified - The issue has been identified and a fix is being implemented.
2023-08-09 20:08:59 ( UTC +08:00 )
Identified - ISP is actively working to mitigate this issue.
2023-08-09 20:05:36 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-08-07 16:39:15 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-07-22 16:43:54 ( UTC +08:00 )
Monitoring - A fix has been implemented and we are monitoring the results.
2023-07-22 07:21:11 ( UTC +08:00 )
Resolved - A brief cloud service disruption occurred due to unstable network connectivity, preventing users from subscribing C2 services or modifying existing subscriptions. The incident has been resolved, and services are now fully functional.
2023-07-19 13:54:36 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-07-19 10:14:22 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-07-18 19:08:58 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-07-11 14:40:01 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-07-11 13:19:10 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-07-11 13:15:15 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-07-05 23:00:00 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-06-25 13:29:18 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-06-25 10:34:07 ( UTC +08:00 )
Investigating - we are currently investigating this issue
2023-06-25 10:18:15 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-06-17 10:20:00 ( UTC +08:00 )
Identified - The issue has been identified and a fix is being implemented.
2023-06-17 07:56:09 ( UTC +08:00 )
Resolved - The incident has been resolved
2023-06-05 11:36:34 ( UTC +08:00 )
Investigating - Synology DNS is currently being overwhelmed by a large number of queries. As a result, it is unable to provide stable services.
2023-06-05 10:36:27 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-05-12 14:13:34 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-05-12 14:10:30 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-05-12 14:09:38 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-05-09 09:20:40 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-05-04 15:12:11 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-05-04 15:06:52 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-04-07 19:03:54 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2023-04-07 15:53:26 ( UTC +08:00 )
Resolved - The incident has been resolved.
2023-03-19 21:41:18 ( UTC +08:00 )
Completed - The scheduled maintenance has been completed.
2023-03-19 11:30:00 ( UTC +08:00 )
In Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
2023-03-19 08:30:00 ( UTC +08:00 )
Scheduled - We will be undergoing scheduled maintenance during this time.
2023-03-17 13:32:43 ( UTC +08:00 )
Scheduled - We will be undergoing scheduled maintenance during this time.
2023-03-17 13:32:02 ( UTC +08:00 )
Resolved - This incident has been resolved.
2022-12-09 09:50:55 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2022-12-09 08:38:59 ( UTC +08:00 )
Resolved - This incident has been resolved.
2022-11-10 19:03:46 ( UTC +08:00 )
Investigating - We are continuing to investigate this issue.
2022-11-10 18:26:11 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2022-11-10 17:00:56 ( UTC +08:00 )
Resolved - This incident has been resolved.
2022-11-02 17:47:57 ( UTC +08:00 )
Investigating - We are currently investigating this issue.
2022-11-02 16:33:49 ( UTC +08:00 )