Partner with Synology
Helping dedicated businesses achieve greater turnovers through better purchasing terms, exclusive discounts, improved project pricing, and project protection.
Supporting partners by finding relevant leads, providing custom marketing materials, sales development programmes, and partner-approved seals as a sign of quality to increase sales.
1-on-1 advice from Synology experts on the most suitable products and services for customers. Get personalised support for project planning, proof-of-concept testing, and NFR demo devices.
Benefit from prioritised technical support with minimal response times for fast and efficient troubleshooting, as well as customised training programmes on specific topics to build product knowledge and avoid future problems.
Synology Partner Types and Certifications*
|Conditions1||1x SIT Architect Certification2||2x SIT Architect Certifications or 1 SIT with £25K/quarter revenue target2||3x SIT Architect Certifications or 1 SIT with £200K/quarter revenue target2||1x Surveillance SIT Architect Certification|
|Service||Direct line telephone support - Guaranteed first ticket response||4 Business hours||2 Business hours||1 Business hour||2 Business hours|
|Book 1:1 Support session||X||Up to 12 hours/year over telephone||Up to 12 hours/year over remote desktop||Up to 12 hours/year over telephone|
|Account Management||X||Account Management Access||Dedicated account manager||Account Management Access|
|Partner pricing||Deal Registration||Up to 10% exclusive pricing support||Up to 15% exclusive pricing support||Up to 20% exclusive pricing support||Up to 30% on Device Licenses|
(Excludes accessories and spare parts)
|Up to 2% via select distributor||Up to 2% open distribution||Up to 3% open distribution||Up to 5% on NVR/DVA lines|
|NFR||10% on 1 system per year||20% on 2 systems per year||Up to 30% on 3 systems per year under £10k||2 systems per year|
|Leads||X||Leads up to £2000||Leads more than £2000 or specialised||Leads more than £4000 or specialised||Surveillance leads|
|X||Listed on "Where To Buy"||Listed on "Where To Buy"||Listed on "Where To Buy" Featured as "Recommended Reseller"||Listed on "Where To Buy" Featured as "Recommended Reseller"|
- IT Architect Certification is valid for two years
- While one SIT Architect Certification is the minimum requirement, we recommend having at least two SIT Architect Certified employees so one can maintain the systems if the other is unable to work
How to become a Synology Partner
Click on the link below and fill out the online registration form.
Our team will review your application and inform you of the result via email.
If accepted, you will receive service guidelines and instructions on the final steps to become a partner.
Synology support center
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