Partner with Synology

Improve your revenue and enhance your brand with unparalleled support from Synology. Apply today for exclusive benefits that will strengthen your ROI.

Enhanced profitability

Helping dedicated businesses achieve greater turnovers through better purchasing terms, exclusive discounts, improved project pricing, and project protection.

Increased revenue

Supporting partners by finding relevant leads, providing custom marketing materials, sales development programmes, and partner-approved seals as a sign of quality to increase sales.

Tailored service

1-on-1 advice from Synology experts on the most suitable products and services for customers. Get personalised support for project planning, proof-of-concept testing, and NFR demo devices.

Technical support

Benefit from prioritised technical support with minimal response times for fast and efficient troubleshooting, as well as customised training programmes on specific topics to build product knowledge and avoid future problems.

Synology Partner Types and Certifications*

	Info	Bronze	Silver	Gold	Surveillance Expert
	Service
Service	Direct line telephone support - Guaranteed first ticket response	4 Business hours	2 Business hours	1 Business hour	2 Business hours
	Book 1:1 Support session	X	Up to 6 hours/year over remote desktop	Up to 12 hours/year over remote desktop	Up to 6 hours/year over remote desktop
	Account Management	X	Account Management Access	Dedicated account manager	Account Management Access
	Partner pricing
Partner pricing	Deal Registration	Exclusive Bronze pricing support	Exclusive Silver pricing support	Exclusive Gold pricing support	Exclusive Silver pricing support + support on Cameras and Licences
	Sales Rebate (Excludes accessories and spare parts) *min £50k annual sales to qualify	X	Exclusive Silver rebate	Exclusive Gold rebate Open Distribution Option	Exclusive Silver rebate
	NFR	Bronze NFR pricing on 1 system per year	Silver NFR Pricing on 2 systems per year	Gold NFR Pricing on 3 systems per year under £10k	Silver NFR Pricing on 2 systems per year
	Business Development
Business Development	Leads	X	SMB + Prosumer Leads	Public Sector + Large Enterprises Leads	Surveillance leads
	Marketing funds	X	Available	Available	Available
	Visibility on Synology Website	Listed on "Where To Buy"	Listed on "Where To Buy"	Listed on "Where To Buy" Featured as "Recommended Reseller"	Listed on "Where To Buy" Featured as "Recommended Reseller"
Conditions	Certifications	2 x Bronze-certified personnel (1 SIT architect certifications each)	2 x Silver-certified personnel (2 SIT architect certifications each) OR 2 x Bronze-certified personnel (1 SIT architect certifications each) with £75k/quarter revenue target	2 x Gold-certified personnel (3 SIT architect certifications each) OR 2 x Bronze-certified personnel (1 SIT architect certifications each) with £250k/quarter revenue target (and 20% growth beyond)	2x Personnel with 1x Surveillance SIT Architect Certification each
	Communication	X	Contact within the organisation to provide leads to Help solve any customer service issues reported to Synology Run quarterly business reviews	Contact within the organisation to provide leads to Help solve any customer service issues reported to Synology Run quarterly business reviews	Contact within the organisation to provide leads to Help solve any customer service issues reported to Synology Run quarterly business reviews
	Site Visits	X	Sales floor access / ability to train sales and pre-sales teams 2x year	Sales floor access / ability to train sales and pre-sales teams 4x year	Sales floor access / ability to train sales and pre-sales teams 2x year

IT Architect Certification is valid for two years

Testimonials

“Using Synology has allowed us to deliver secure, reliable and cost-efficient solutions to our customers with fantastic results. The introduction of the camera range has given us an opportunity to broaden our secure and ethical customer proposition.”

Ollie Milner

Managing Director
DSM Systems

"With Synology it’s possible to supply cost-effective and scalable storage solutions to our media production clients."

Michael Venn

Account Executive
Duplia

"We have been using Synology NAS for all our NAS requirements since 2016 and have never needed to look elsewhere. We're happy with the products and applications within Synology products. We would recommend Synology products."

Vikram Patel

Senior Consultant
ZTech Support