Press Releases

Synology® announces EU launch of online store

Bucharest, Romania—8 February 2023—Synology today announced its new online store is live in the European Union. The Synology Store offers an official platform for customers to purchase Synology accessories and spare parts such as add-in networking cards, memory modules, rail kits, and other official Synology components for their devices. 

"We're excited for the launch of our new store as it allows users to quickly find and purchase official Synology parts and accessories on our website," said Rosiel Lee, Director at Synology Inc. "This move shows our commitment to providing our customers with a seamless after-sales experience and long-term product support."

Availability

The Synology Store is now available in the EU (excluding Malta), Andorra, Liechtenstein, and Monaco, as well as in the US and UK. Launches in other regions are planned in the near future and will be announced as services are rolled out.


Free shipping

Free standard shipping is offered on orders from €200 to all countries served, except Andorra, Cyprus, Greece, Ireland, Liechtenstein, and Portugal. All buyers benefit from a 30-day return policy, streamlined technical support, product replacements through their Synology Accounts, and optional next-day delivery.