Thai Nippon Foods Mitigates Operational Disruption Risks Through Synology

TH ThaiNipponFoods

Synology offers powerful applications to solve different business challenges. Synology's data protection suite supports fast local backup and recovery, while Synology High Availability ensures our business and production systems can keep running uninterrupted in case of unexpected events.

Mr. Prasitchai, IT Manager, Thai Nippon Foods Co., Ltd.

Ransomware attack exposed vulnerabilities in data storage and recovery processes

Thai Nippon Foods used to store and transfer operational data using private servers. For data protection, in addition to local backup of all data, they backed up their important files to the cloud. However, when the data has got attacked by ransomware, the data and backup data stored on the same server will be encrypted and cannot be accessed. Also, it could take up to days due to the internet limit to restore.

After experiencing an event that brought their servers down and disrupted operations at their plants, the company decided to upgrade their file servers to a redundant configuration and to implement backups over the local network for higher speeds and reliability. The goal was to minimize any downtime in case of server problems and restore PCs and VMs in the shortest time possible to ensure business continuity.

Proactively seeking modern backup solutions to mitigate the increasing risks of operational disruption

The company decided to look for a file server solution that supported a high-availability architecture, as well as a reliable, on-premises backup and restore solution to replace their existing cloud backup solution. The backup solution would also need to support high availability, to make sure no backups were skipped and restoration was always available.

Synology High-Availability minimizes downtime

The IT team deployed six Synology servers for both the new storage and backup solutions based on their support for Synology High Availability, the powerful data protection and restoration features on Synology Active Backup for Business, and the simple licensing model making for a transparent and attractive total cost of ownership.


For the production servers, two identical 16-bay RackStation units were set up in a Synology High Availability active-passive configuration at company headquarters in Ayutthaya and two 8-bay RackStation units were deployed in Phitsanulok, also in a high-availability configuration. The new configuration ensures low-latency local access to files and data at both branches and guarantees minimal annual downtime, with a passive server always ready to take over in case of planned or unexpected downtime on the active server.

Active Backup for Business centralizes all backup tasks

A dedicated backup cluster was set up to back up PCs and virtual servers at headquarters by configuring two additional 16-bay rackmount units in a Synology High Availability configuration. Active Backup for Business allows admins to configure and monitor protection for all their endpoints from a central console and to quickly restore entire devices or machines from their Synology servers. With a passive server always ready to take over in case of disruptions, the company can rest assured that no backup points will be missed.

Topology of Synology High Availability

Uptime protection with Synology High Availability (SHA)

Thai Nippon Food leveraged Synology High Availability (SHA) to increase service availability, enable continuous production, and guard against business interruptions in case of planned or unexpected downtime on the active server.

Scheduled data protection and central management

The company rolled out Active Backup for Business to automatically protect business data through scheduled backups of all their PCs and VMs, managed from a powerful central console.

Cost and time savings with license-free solutions

The solutions Thai Nippon Foods use are license-free and provided at no additional cost for compatible Synology devices. The IT team now save money on monthly cloud service and data forwarding fees, as well as time spent managing and renewing backup software licenses.

The Customer

Starting in Japan in 1942 as a ham and sausage manufacturer, NH Foods Group's business today covers distribution, processing, and even large-scale farming, with a portfolio of fresh beef and chicken, ham, sausage, processed meat, seafood, and vegetables. NH Foods Group operates at 508 locations in 19 countries across Asia, Europe, Oceania and the Americas.

NH Foods subsidiary Thai Nippon Foods Co., Ltd., established in Ayutthaya, Thailand, in 1989 specializes in production, logistics, and distribution of fresh meats, processed foods, and marine products for both the export and domestic markets.


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