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Bee Series by Synology
Products A-Z

Product Support Status

At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. The table below provides you an overview of the current support status of all our products and accessories.

117 product_status.products_found

FlashStation Series

Product NameProduct ImageProduct AvailabilityDSM UpdateTechnical SupportWarranty (in years)Resources
FS6400
FS6400 product image
Generally Available
Full
Full
5 Years
FS3600
FS3600 product image
Generally Available
Full
Full
5 Years
FS3410
FS3410 product image
Generally Available
Full
Full
5 Years
FS2500
FS2500 product image
Generally Available
Full
Full
5 Years

HD Series

Product NameProduct ImageProduct AvailabilityDSM UpdateTechnical SupportWarranty (in years)Resources
HD6500
HD6500 product image
Generally Available
Full
Full
5 Years

SA Series

Product NameProduct ImageProduct AvailabilityDSM UpdateTechnical SupportWarranty (in years)Resources
SA6400
SA6400 product image
Generally Available
Full
Full
5 Years
SA3610
SA3610 product image
Generally Available
Full
Full
5 Years
SA3410
SA3410 product image
Generally Available
Full
Full
5 Years
SA3400D
SA3400D product image
Generally Available
Full
Full
5 Years
SA3200D
SA3200D product image
Generally Available
Full
Full
5 Years

Unified Controller Series

Product NameProduct ImageProduct AvailabilityDSM UC UpgradeTechnical SupportWarranty (in years)Resources
UC3400
UC3400 product image
Generally Available
Full
Full
5 Years
UC3200
UC3200 product image
Generally Available
Full
Full
5 Years

RackStation Series

Product NameProduct ImageProduct AvailabilityDSM UpdateTechnical SupportWarranty (in years)Resources
RS4021xs+
RS4021xs+ product image
Generally Available
Full
Full
5 Years
RS3621xs+
RS3621xs+ product image
Generally Available
Full
Full
5 Years
RS3621RPxs
RS3621RPxs product image
Generally Available
Full
Full
5 Years
RS3618xs
RS3618xs product image
Generally Available
Full
Full
5 Years
RS2825RP+
RS2825RP+ product image
Generally Available
Full
Full
3 Years
RS2423RP+
RS2423RP+ product image
Generally Available
Full
Full
3 Years
RS2423+
RS2423+ product image
Generally Available
Full
Full
3 Years
RS1619xs+
RS1619xs+ product image
Generally Available
Full
Full
5 Years
RS1221RP+
RS1221RP+ product image
Generally Available
Full
Full
3 Years
RS1221+
RS1221+ product image
Generally Available
Full
Full
3 Years
RS822RP+
RS822RP+ product image
Generally Available
Full
Full
3 Years
RS822+
RS822+ product image
Generally Available
Full
Full
3 Years
RS422+
RS422+ product image
Generally Available
Full
Full
3 Years

DiskStation Series

Product NameProduct ImageProduct AvailabilityDSM UpdateTechnical SupportWarranty (in years)Resources
DS3622xs+
DS3622xs+ product image
Generally Available
Full
Full
5 Years
DS2422+
DS2422+ product image
Generally Available
Full
Full
3 Years
DS1825+
DS1825+ product image
Generally Available
Full
Full
3 Years
DS1823xs+
DS1823xs+ product image
Generally Available
Full
Full
5 Years
DS1621+
DS1621+ product image
Generally Available
Full
Full
3 Years
DS1525+
DS1525+ product image
Generally Available
Full
Full
3 Years
DS925+
DS925+ product image
Generally Available
Full
Full
3 Years
DS725+
DS725+ product image
Generally Available
Full
Full
3 Years
DS620slim
DS620slim product image
Generally Available
Full
Full
2 Years
DS425+
DS425+ product image
Generally Available
Full
Full
3 Years
DS423
DS423 product image
Generally Available
Full
Full
2 Years
DS225+
DS225+ product image
Generally Available
Full
Full
3 Years
DS223
DS223 product image
Generally Available
Full
Full
2 Years
DS223j
DS223j product image
Generally Available
Full
Full
2 Years
DS124
DS124 product image
Generally Available
Full
Full
2 Years

ActiveProtect Appliance

Product NameProduct ImageProduct AvailabilityAPM UpdateTechnical SupportWarranty (in years)Resources
DP7400
DP7400 product image
Generally Available
Full
Full
5 Years
DP7200
DP7200 product image
Generally Available
Full
Full
5 Years
DP340
DP340 product image
Generally Available
Full
Full
3 Years
DP320
DP320 product image
Generally Available
Full
Full
3 Years

Network Video Recorder Series

Product NameProduct ImageProduct AvailabilityDSM UpdateTechnical SupportWarranty (in years)Resources
DVA1622
DVA1622 product image
Generally Available
Full
Full
3 Years

Cameras

Product NameProduct ImageProduct AvailabilityFirmware UpgradeTechnical SupportWarranty (in years)Resources
CC400W
CC400W product image
Generally Available
Full
Full
2 Years
TC500
TC500 product image
Generally Available
Full
Full
3 Years
BC500
BC500 product image
Generally Available
Full
Full
3 Years

VisualStation Series

Product NameProduct ImageProduct AvailabilityFirmware UpgradeTechnical SupportWarranty (in years)Resources
VS600HD
VS600HD product image
Generally Available
Full
Full
3 Years

Router Series

Product NameProduct ImageProduct AvailabilitySRM UpgradeTechnical SupportWarranty (in years)Resources
WRX560
WRX560 product image
Generally Available
Full
Full
2 Years
RT6600ax
RT6600ax product image
Generally Available
Full
Full
2 Years
MR2200ac
MR2200ac product image
Generally Available
Full
Full
2 Years
RT2600ac
RT2600ac product image
Generally Available
Full
Full
2 Years

BeeDrive

Product NameProduct ImageProduct AvailabilitySoftware UpdateTechnical SupportWarranty (in years)Resources
BDS70-4T
BDS70-4T product image
Generally Available
Full
Full
3 Years
BDS70-1T
BDS70-1T product image
Generally Available
Full
Full
3 Years
BDS70-2T
BDS70-2T product image
Generally Available
Full
Full
3 Years

BeeStation

Product NameProduct ImageProduct AvailabilitySoftware UpdateTechnical SupportWarranty (in years)Resources
BST170-8T
BST170-8T product image
Generally Available
Full
Full
3 Years
BST150-4T
BST150-4T product image
Generally Available
Full
Full
3 Years

Expansion Unit

Product NameProduct ImageProduct AvailabilityFirmware UpgradeTechnical SupportWarranty (in years)Resources
FX2421
FX2421 product image
Generally Available
Full
5 Years
RX6025sas
RX6025sas product image
Generally Available
Full
5 Years
RX1225RP
RX1225RP product image
Generally Available
Full
5 Years
RX1223RP
RX1223RP product image
Generally Available
Full
5 Years
RX1222sas
RX1222sas product image
Generally Available
Full
5 Years
RXD1219sas
RXD1219sas product image
Generally Available
Full
5 Years
RX1217RP
RX1217RP product image
Generally Available
Full
5 Years
RX1217
RX1217 product image
Generally Available
Full
5 Years
RX418
RX418 product image
Generally Available
Full
3 Years
DX1222
DX1222 product image
Generally Available
Full
5 Years
DX1215II
DX1215II product image
Generally Available
Full
5 Years
DX525
DX525 product image
Generally Available
Full
3 Years
DX517
DX517 product image
Generally Available
Full
3 Years

Storage Drives

Product NameProduct ImageProduct AvailabilityFirmware UpgradeTechnical SupportWarranty (in years)Resources
HAT3300
HAT3300 product image
Generally Available
Full
Full
3 Years
HAT5300
HAT5300 product image
Generally Available
Full
Full
5 Years
HAS5300
HAS5300 product image
Generally Available
Full
Full
5 Years
SAT5200
SAT5200 product image
Generally Available
Full
Full
5 Years
SNV3400
SNV3400 product image
Generally Available
Full
Full
5 Years
SNV5400
SNV5400 product image
Generally Available
Full
Full
5 Years

Accessory

Product NameProduct ImageProduct AvailabilityFirmware UpgradeTechnical SupportWarranty (in years)Resources
E10M20-T1
E10M20-T1 product image
Generally Available
Full
5 Years
M2D20
M2D20 product image
Generally Available
Full
5 Years
M2D18
M2D18 product image
Generally Available
Limited
3 Years
E10G30-F2
E10G30-F2 product image
Generally Available
Full
5 Years
E25G30-F2
E25G30-F2 product image
Generally Available
Full
5 Years
E10G30-T2
E10G30-T2 product image
Generally Available
Full
5 Years
E10G22-T1-Mini
E10G22-T1-Mini product image
Generally Available
Full
3 Years
E10G18-T1
E10G18-T1 product image
Generally Available
Full
5 Years

RAM Module

Product NameProduct ImageProduct AvailabilityDSM UpdateTechnical SupportWarranty (in years)Resources
D4ER02-32G
D4ER02-32G product image
Generally Available
Full
5 Years
D4NS01-4G
D4NS01-4G product image
Generally Available
Full
5 Years
D4ES04-4G
D4ES04-4G product image
Generally Available
Full
5 Years
D4EU02-8G
D4EU02-8G product image
Generally Available
Full
5 Years
D4ES03-8G
D4ES03-8G product image
Generally Available
Full
5 Years
D4EU02-16G
D4EU02-16G product image
Generally Available
Full
5 Years
D4ES03-16G
D4ES03-16G product image
Generally Available
Full
5 Years
D4ER01-16G
D4ER01-16G product image
Generally Available
Full
5 Years
D4ER01-32G
D4ER01-32G product image
Generally Available
Full
5 Years
D4ER01-64G
D4ER01-64G product image
Generally Available
Full
5 Years
D4EU01-4G
D4EU01-4G product image
Generally Available
Full
5 Years
D4ES02-4G
D4ES02-4G product image
Generally Available
Full
5 Years
D4ES01-4G
D4ES01-4G product image
Generally Available
Full
5 Years
D4EU01-8G
D4EU01-8G product image
Generally Available
Full
5 Years
D4ES02-8G
D4ES02-8G product image
Generally Available
Full
5 Years
D4ES01-8G
D4ES01-8G product image
Generally Available
Full
5 Years
D4EU01-16G
D4EU01-16G product image
Generally Available
Full
5 Years
D4ES01-16G
D4ES01-16G product image
Generally Available
Full
5 Years
D4RD-2666-32G
D4RD-2666-32G product image
Generally Available
Full
5 Years
D4RD-2666-16G
D4RD-2666-16G product image
Generally Available
Full
5 Years
D3NS1866L-4G
D3NS1866L-4G product image
Generally Available
Full
3 Years
D4NESO-2666-4G
D4NESO-2666-4G product image
Generally Available
Full
5 Years
D4NE-2666-4G
D4NE-2666-4G product image
Generally Available
Full
3 Years
D4ECSO-2666-16G
D4ECSO-2666-16G product image
Generally Available
Full
5 Years
D4EC-2666-8G
D4EC-2666-8G product image
Generally Available
Full
5 Years
D4EC-2666-16G
D4EC-2666-16G product image
Generally Available
Full
5 Years
RAM1600DDR3L-4GBx2
RAM1600DDR3L-4GBx2 product image
Generally Available
Full
3 Years

Rail Kits

Product NameProduct ImageProduct AvailabilityDSM UpdateTechnical SupportWarranty (in years)Resources
RKS-03
RKS-03 product image
Generally Available
Full
1 Year
RKS-02
RKS-02 product image
Generally Available
Full
1 Year
RKS-01
RKS-01 product image
Generally Available
Full
1 Year
CMA-01
CMA-01 product image
Generally Available
Full
1 Year
RKM114
RKM114 product image
Generally Available
Full
1 Year
Notes:Product Availability:
Generally Available: The product is still in production and available through retail channels or partners.
Discontinued: The product is no longer manufactured.
DSM/APM/SRM/Software/Firmware Update:
Full: Firmware and software updates will be continuously provided.
Limited: Only security updates will be provided.
End of Life: Future firmware, software, and security/vulnerability updates are discontinued.
Refer to Synology Software Life Cycle Policy.
Technical Support:
Full: Technical support and hardware repair/replacement services will be provided within the product warranty period.
Limited: If the operating system of your product has reached the End of Extended Life Phase, only basic consultation services will be provided (e.g., feature setup and operational guidance). Hardware repair/replacement services may be available but are subject to the availability of replacement materials and components, and may incur an associated cost or fee.
Product Warranty:
The product warranty period shall commence on the purchase date as indicated on the purchase receipt. All Synology Certified Refurbished products come with a 2-year warranty. For more details, please visit LIMITED PRODUCT WARRANTY.

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