On-Premises Backup of SaaS Workloads

Keep a local copy of your SaaS data on Office 365 and G Suite to guard against business interruption, accidental deletion, and malicious attacks.

Secure cloud data at no extra cost

Back up and recover Exchange Online, OneDrive for Business, SharePoint Online, contacts, and calendars in Office 365 across the entire organization.

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Protect your G Suite My Drive, shared drives, Gmail, contacts, and calendars safely on-premises for better data ownership.

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Why back up SaaS

  • Take data ownership of your SaaS data. Own and gain centralized control with on-premises backup to minimize the risk of data loss.
  • Keep your workflows unaffected with continuous backup mode in the event of any network or public cloud service outages.
  • Preserve SaaS data for archiving or legal holds without paying more for cold data storage. With flexible retention policies & content search, you can find and retrieve valuable information whenever you want.
  • Prevent accidental data loss caused by human errors. Set up your own retention policy beyond default standard retention periods by SaaS to avoid unintentional deletion.
Why back up SaaS

Unlimited accounts, license-free

An integrated and affordable SaaS-to-NAS backup solution that fits your IT budget planning.

  • One-time cost

    Costs remain flat no matter how many O365 or G Suite accounts you’re going to back up – as long as your storage allows.
  • Storage expandability

    Synology NAS also provides a variety of expansion units to let you scale on demand.
Unlimited accounts, license-free

Facilitating IT administration

Manage your backup tasks in one place even without IT expertise.

  • Simplified backup management : Simply log into your Office 365/G Suite admin account and your data will stay protected in a continuous manner. New users will be automatically added to backup tasks.
  • Instant content search : Use keywords to filter and retrieve emails, calendars, mail/calendar attachments, or contacts among backed up accounts.
  • Single instancing : Only unique content will be transferred and stored, thereby reducing backup time and space to optimize storage efficiency.
  • Granular restore in seconds : Join your Synology NAS to Microsoft Azure AD and Google Secure LDAP, and employees can log into the self-restore portal simply with their SaaS account.
Facilitating IT administration

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Active Backup for G Suite

Overview

Features

  • Complete control over G Suite data with an on-premises backup solution to protect your data in My Drive and shared drives, Gmail, Google Contacts, and Google Calendar
  • A centralized management interface displaying real-time and historical protection of backup services, storage consumption, as well as data transmission history
  • Customized backup schedules and retention policies
  • Granular restoration that facilitates restoration process by restoring a single file instead of an entire backup task
  • File restoration across accounts via a self-service recovery portal with low IT burden

Application components

  • Admin Console (Active Backup for G Suite)
  • Recovery Portal (Active Backup for G Suite Portal)

Admin Console

Features

  • Data backup for your G Suite services: My Drive, shared drives, Gmail, Google Contacts, and Google Calendar
  • A centralized management interface displaying comprehensive information: Real-time and historical protection of backup services, storage consumption, as well as data transmission history
  • Easy backup task management and auto-detection of newly created accounts and sites
  • Flexible backup with scheduled, manual, and continuous backup and retention policies with unlimited recovery points
  • Storage efficiency optimized via single instancing technology and block-level deduplication

Specifications

  • Backup
    • Provides backups of various G Suite services:
      • My Drive and shared drives: Backs up files, file sharing permissions, and corresponding metadata, including last modified time, folder color, and file description
      • Mail: Backs up data stored on Gmail along with their attachments
      • Contacts: Backs up data stored on Google Contacts
      • Calendar: Backs up data stored on Google Calendar along with their attachments
    • Allows all or selected users within a tenant to be backed up in a task
    • Supports multi-tenant backup
    • Supported backup policies: Scheduled, manual, and continuous backup mode
    • Supported retention policies: Keeps versions for a user-defined period or forever
    • Storage efficiency
      • Single instancing: Supports files stored in My Drive, shared drive, mail attachments, and calendar attachments. Files containing identical content will only be transferred once and stored on your Synology NAS with only one copy
      • Block-level deduplication: Supports files stored in Btrfs volumes with the exception of encrypted shared folders to be deduplicated with their previous versions
      • Support list:
  Single instancing Block-level deduplication
Drive O O
Mail Attachment only X
Contacts X X
Calendar Attachment only X
  • Management
    • A centralized management interface displays comprehensive information: Real-time and historical protection of backup services, storage consumption, as well as data transmission history
    • Account discovery allows newly created users on G Suite to be automatically detected and selected for backup
    • Shared drive discovery allows newly added shared drives on G Suite to be automatically detected and selected for backup
    • Supports deleting backup data of services used by each user from Synology NAS
    • Sends notifications when a backup task is canceled, failed, completed, or partially completed, and when there is insufficient space available for the backup
    • Provides logs for backup, restoration, account discovery, and setting changes
  • Recommended models
    • To learn which Synology NAS might be suitable for your backup scenarios, you can refer to this article to learn more

Limitations

  • Files or folders will not be backed up or will be skipped by Active Backup for G Suite under the following circumstances:
    • The file/folder path on DSM is more than 4,016 characters
  • Files or folders will be renamed during backup but keep the same file/folder name or path on Active Backup for G Suite Portal under the following circumstances:
    • The file/folder name or path contains "#SynoVersionRepo", "#SynoRepo", or "#SynoVersions"
    • The name of any file or folder in the destination shared folder exceeds 255 characters
    • The name of any file or folder in the encrypted destination shared folder exceeds 143 characters
  • Files of the following online applications can be backed up but will be converted to the following formats:
Online applications Backup formats
Google Docs .docx
Google Sheets .xlsx
Google Slides .pptx
Google Forms .zip
Google Drawings .jpeg
Google Apps Script .json
Google Jamboard .pdf

Recovery Portal

Features

  • Facilitates the recovery process by restoring or exporting a single mail, file, contact, and calendar instead of an entire backup task
  • Filters and previews backup data using keyword search (email attachments included)
  • Allows the Google Secure LDAP users to access the self-service recovery portal with G Suite credentials

Specifications

  • User privilege
    • All backup users can sign in to Active Backup for G Suite Portal
    • Users with admin privileges can restore or download all users' backup data
    • Users without admin privileges can only restore or download their own backup data
  • Data restoration
    • Drive: Supports restoring multiple files or folders at a time and restoring file sharing permissions
    • Mail: Supports restoring multiple mails or all mails with the same label
    • Contacts: Supports restoring multiple contacts at a time
    • Calendar: Supports restoring multiple calendar events at a time
  • Data export
    • Drive: Supports exporting a single file or folder at a time
    • Mail: Supports exporting multiple mails in an .eml file or multiple attachments at a time
    • Contacts: Supports exporting multiple contacts in a .csv file at a time
    • Calendar: Supports exporting multiple calendars events in an .ics file at a time
  • Data and metadata can be restored to any user's My Drive and shared drives
    • File sharing permissions of My Drive can be restored to any user's My Drive
    • File sharing permissions of shared drives can be restored to any shared drives
  • Backup data preview
    • Mail: Supports previewing the content of an email with attachments
    • Contacts: Supports previewing a contact's information
  • Content search
    • Drive: Supports filtering files by filename
    • Mail: Supports filtering email data by sender, receiver, subject, keyword, date, and contents within attachments
    • Contacts: Supports filtering contacts by email address
    • Calendar: Supports filtering calendar events by organizer, title, and location
    • Supported file type:
      • page/.key/.numbers
      • .rtf
      • Microsoft Office format (e.g., .docx/.doc,.pptx/.ppt), except for Microsoft Excel file format (.xlsx/.xls)
      • Text files (e.g., .cpp, .c, .txt)
      • .epub
      • .lit
      • .mobi/.azw3/.pdb/.prc
      • .pdf
      • .rar
      • .chm
      • .slk/.gnumeric
      • .eml/.msg
      • .7z/.bz2/.gz/.zip/.tgz/.tbz/.tar

Limitations

  • The following variables are not supported for content search:
    • Stop words, regardless of case: "a", "an", "and", "are", "as", "at", "be", "but", "by", "for", "if", "in", "into", "is", "it", "no", "not", "of", "on", "or", "such", "that", "the", "their", "then", "there", "these", "they", "this", "to", "was", "will", and "with"
    • Symbols: For example, "@", "#", "*", "/", and "\"
    • Punctuation marks: For example, "!", "?", and ":"
    • Emoji
    • Dates such as Birthday, Anniversary, and Other in Google Contacts
    • Regular expression

Active Backup for Office 365

Overview

Features

  • Complete control over Office 365 data with an on-premises backup solution to protect your data in OneDrive for Business, Exchange Online, and SharePoint Online
  • A centralized management interface displaying comprehensive information: Real-time and historical protection of backup services, storage consumption, as well as data transmission history
  • Customized backup schedules and retention policies
  • Granular restoration that facilitates restoration process by restoring a single file instead of an entire backup task
  • File restoration across accounts via a self-service recovery portal with low IT burden

Application Components

  • Admin Console (Active Backup for Office 365)
  • Recovery Portal (Active Backup for Office 365 Portal)

Admin Console

Features

  • Backups of Microsoft Office 365 SharePoint Online, Exchange Online, and OneDrive for Business
  • A centralized management interface displaying comprehensive information: Real-time and historical protection of backup services, storage consumption, as well as data transmission history
  • Easy backup task management and auto-detection of newly created accounts and sites
  • Flexible backups with scheduled, manual, and continuous backup modes, as well as retention policies with unlimited recovery points
  • Storage efficiency optimized via single-instancing technology and block-level deduplication

Specifications

  • Supports plans for Office 365 Business, Enterprise, Education, and Exchange Online
  • Supports endpoints for Office 365, Office 365 Germany and Office 365 operated by 21Vianet
  • Backup
    • Provides backups of various Microsoft services:
      • OneDrive for Business: Files, file sharing permissions, and corresponding metadata, such as the last modified time stored on OneDrive for Business
      • Exchange Online: Data stored on Mail along with folders, folder structures, and attachments, Contacts and Calendar along with their attachments
      • SharePoint Online: Document libraries and lists stored on Sites and My Sites
    • Allows all or selected users within a tenant to be backed up in a task
    • Supports multi-tenancy
    • Supported backup policies: Scheduled, manual, and continuous backup modes
    • Supported retention policy: Keeps versions for a user-defined period or forever
    • Storage efficiency
      • Single instancing: Supports files stored in OneDrive, mail attachments, archived mail attachments, calendar attachments, and sites. Files containing identical content will only be transferred once and stored on your Synology NAS with only one copy
      • Block-level deduplication: Supports files stored in Btrfs volumes with the exception of encrypted shared folders to be deduplicated with their previous versions
      • Support list:
  Single instancing Block-level deduplication
Drive O O
Mail/Archive mailbox Attachment only X
Contacts X X
Calendar Attachment only X
Site Document library and attachment only Document library and attachment only
  • Management
    • A centralized management interface displaying comprehensive information: Real-time and historical protection of backup services, storage consumption, as well as data transmission history
    • Account discovery for OneDrive for Business and Exchange Online: Allows newly added users using these Office 365 services to be automatically detected and selected for backups
    • Site discovery for Sites or My Sites: Allows newly created Sites and My Sites on Office 365 to be automatically detected and selected for backups
    • Supports deleting backup data of services used by each user from Synology NAS
    • Sends notifications when a backup task is canceled, failed, completed, or partially completed, and when there is insufficient space available for the backup
    • Provides logs for backup, restoration, account discovery, and setting changes
    • Supports multi-factor authentication
  • Recommended models
    • To learn which Synology NAS might be suitable for your backup scenarios, you might refer to this article

Limitations

  • Data will not be backed up by Active Backup for Office 365 under the following circumstances:
    • Drive
      • The file/folder name or path contains "#SynoVersionRepo", "#SynoRepo", or "#SynoVersions"
      • The file/folder path on DSM is longer than 4,016 characters
      • The name of any file or folder in the destination shared folder exceeds 255 characters
      • The name of any file or folder in the encrypted destination shared folder exceeds 143 characters
      • Files and folders stored in Shared with me
    • Mail/Archive mailbox
      • Reference attachment (a link to a folder or file on a OneDrive for Business cloud drive, or other supported storage locations, attached to an event, message, Outlook task, or post)
    • Contacts
      • All the contacts other than Your contacts (for example, folder structures, Groups, and Directory)
      • Contacts in the Deleted folder
    • Calendar
      • Calendar events earlier than 1970/01/01 or after 2070/01/01
      • Calendar folder structures (All calendars will be shown under the All Calendar folder)
      • Calendars in the Deleted folder
      • Calendar events shared from other calendars
    • Site
      • Two types of columns: "Lookup" and "Person or Group"
      • Survey Options for surveys
      • The non-default languages of some user's interface elements in a SharePoint site, including titles and descriptions of sites, lists, and columns
      • The following settings of lists and document libraries:
        • Document Version History (document library only)
        • Item Version History (list only)
        • Document Template (document library only)
        • Opening Documents in the Browser (document library only)
        • Custom Send to Destination (document library only)
        • Site Assets Library (document library only)
        • Dialogs
        • Automatic Index Management
        • Validation Settings
        • Audience Targeting Settings
        • Rating Settings
        • RSS Settings
        • Content Type

Recovery Portal

Features

  • Facilitates the recovery process by restoring or exporting a single mail, file, contact, calendar, document library, and list instead of an entire backup task
  • Filters and previews the backup data via keyword search (mail attachments included)
  • Allows the Microsoft Azure AD user accounts to access the self-service recovery portal with Office 365 credentials

Specifications

  • User privileges
    • All backup users can sign in to Active Backup for Office 365 Portal
    • Users with admin privileges can restore or download all users' backup data
    • Users without admin privileges can only restore or download their own backup data
  • Data restoration
    • Drive: Supports restoring multiple files or folders in a directory at a time and restoring file sharing permissions
    • Mail: Supports restoring multiple mails or a single mail folder
    • Contact: Supports restoring multiple contacts at a time
    • Calendar: Supports restoring multiple calendar events at a time
    • Site: Supports restoring multiple document libraries or lists at a time and restoring file sharing permissions in document libraries
  • Data export
    • Drive: Supports exporting a single file or folder at a time
    • Mail: Supports exporting multiple mails in an .eml file or multiple attachments at a time
    • Contact: Supports exporting multiple contacts in a .csv file at a time
    • Calendar: Supports exporting multiple calendars events in an .ics file at a time
    • Site: Supports exporting multiple document libraries at a time
  • Backup data preview
    • Mail: Supports previewing content of emails with attachments
    • Contact: Supports previewing a contact's information
  • Content search
    • Mail: Supports filtering emails by sender, receiver, subject, keyword, date, and content within attachments
    • Drive: Supports filtering files by filename
    • Contact: Supports filtering contacts by email address
    • Calendar: Supports filtering calendar events by organizer, title, and location
    • Site: Supports filtering document libraries, lists, or files by title, description, or content
  • Supported file types
    • page/.key/.numbers
    • .rtf
    • Microsoft Office format (e.g., .docx/.doc,.pptx/.ppt), except the Microsoft Excel file format (.xlsx/.xls)
    • Text files (e.g., .cpp, .c, .txt)
    • .epub
    • .lit
    • .mobi/.azw3/.pdb/.prc
    • .pdf
    • .rar
    • .chm
    • .slk/.gnumeric
    • .eml/.msg
    • .7z/.bz2/.gz/.zip/.tgz/.tbz/.tar

Limitations

  • The following variables are not supported for content search:
    • Stop words, regardless of case: "a", "an", "and", "are", "as", "at", "be", "but", "by", "for", "if", "in", "into", "is", "it", "no", "not", "of", "on", "or", "such", "that", "the", "their", "then", "there", "these", "they", "this", "to", "was", "will", and "with"
    • Symbols: For example, "@", "#", "*", "/", and "\"
    • Punctuation marks: For example, "!", "?", and ":"
    • Emoji
    • Dates such as Birthday, Anniversary in Contacts
    • Dates or numbers in SharePoint Online
    • Regular expressions
  • Data cannot be restored under the following circumstances:
    • Drive:
      • The filename is "permission"
    • Site:
      • The restored folder or file path is more than 400 characters

Notes:

  1. Please note that the figures marked in asterisks are derived from the Synology lab by using high-performance client computers with optimized network settings, and could vary in different environments.