Synology ChatPlus & Meet License Pack

Synology ChatPlus & Meet license packs are designed for enterprises seeking secure and efficient access to real-time messaging and meetings. They ensure that enterprise communication data is stored on your own Synology device.

Licensing plan

The Synology ChatPlus & Meet License Pack grants access to messaging and meeting management features with perpetual validity upon activation. Only active users require licenses. Licenses assigned to deactivated users can be reused.

How to purchase

To purchase a Synology ChatPlus & Meet License Pack, contact your Synology Partner.

License activation and management

Sign in to your Synology device with an administrator account. Your Synology Partner will activate and bind the purchased licenses to your Synology Account and device serial number through the Partner Portal.

All licenses included in a Synology ChatPlus & Meet License Pack are activated upon registration of the license key.

Licenses are non-refundable once activated. Once the license is activated and bound to the Synology device, you can assign licenses or enable auto-assignment for users in Synology ChatPlus Admin Console > License Management.

High availability solutions

Synology ChatPlus & Meet supports Synology High Availability at no additional cost. When configuring Synology High Availability for Synology ChatPlus & Meet, assign licenses to only one Synology device before creating the high-availability cluster to avoid license conflicts between the two devices.

Virtual machine solutions

Synology ChatPlus can't be installed on virtual machines.

License lifecycle

Licenses are perpetual. Sign in to your Synology Account to view your current licenses.

Synology ChatPlus & Meet License Packs do not support migrating licenses to another Synology Account or device. For assistance, contact your Synology Partner.

Synology ChatPlus & Meet features

Learn more about Synology ChatPlus & Meet features here.

Frequently Asked Questions

Where can I see my activated ChatPlus & Meet licenses?

Sign in to your Synology Account for an overview of your ChatPlus & Meet licenses. The licenses will also show in Synology ChatPlus Admin Console > License Management.

What happens to my licenses if my Synology device goes down?

Your license data is stored by Synology. Once the device is running again, sign in to the Synology Account associated with the Synology ChatPlus & Meet License Pack to restore your license data.

What should I do if I want to switch the associated Synology Account or Synology device?

Contact your Synology Partner to revoke the old license and activate a new license for the new Synology Account. Before your partner activates the license in the Partner Portal, sign in to the target Synology device with the new Synology Account.