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Synology named as a “Strong Performer” in the 2026 Gartner™ Voice of the Customer for Backup and Data Protection Platforms

TAIPEI, Taiwan - May 11, 2026 - Synology today announced its inclusion in the 2026 Gartner Voice of the Customer for Backup and Data Protection Platforms report. Recognized as a strong performer, Synology received a 98% of "willingness to recommend" rating from IT leaders for its data protection solutions.

"Synology's recognition in this report underscores the strong market momentum ActiveProtect has built since its launch," said Jia-Yu Liu, Executive Vice President of the Synology Data Protection Group. "As cyber threats and infrastructure complexity evolve, organizations are seeking simplified and cost-effective ways to safeguard their data. This shift is driving a clear trend where ActiveProtect replaces traditional and disaggregated solutions to provide a more streamlined approach to data protection."

Currently, Synology data protection solutions have safeguarded more than 31,000,000 enterprise workloads worldwide, enabling organizations to secure their mission-critical environments and IT infrastructure. The 2026 Gartner Voice of the Customer for Backup and Data Protection Platforms aggregates feedback from 55 verified end users of Synology solutions. As of December 31, 2025, Synology has earned an overall rating of 4.9 out of 5.

To read full 2026 Gartner Voice of the Customer for Backup and Data Protection Platform report, visit: https://www.gartner.com/document-reader/document/7630729?ref=solrAll&refval=549531721& (Accessible to Gartner subscribers only)

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Synology at a glance

Staying at the forefront of data management, Synology innovates and adapts to ever-evolving technologies, and continues bringing new possibilities to the table, including but not limited to solutions for data storage and backup, file collaboration, video management, and network infrastructure – all designed with one goal in mind – presenting a centralized platform to simplify IT administration while driving digital transformation for businesses worldwide.

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