BC500

BC500

AI-powered bullet camera

Versatile AI camera for securing any location

Watch video

Consistently clear footage, 24/7

Around the clock surveillance See clearly at night with four high-power IR LEDs that provide 30 meters of night vision range.
Around the clock surveillance See clearly at night with four high-power IR LEDs that provide 30 meters of night vision range.
Detailed video recordings in all lighting conditions Ensure security despite high contrast light conditions with High Dynamic Range (HDR), which provides detailed images in both shadows and bright spots.
Detailed video recordings in all lighting conditions
Detailed video recordings in all lighting conditions
Detailed video recordings in all lighting conditions Ensure security despite high contrast light conditions with High Dynamic Range (HDR), which provides detailed images in both shadows and bright spots.
High quality video, increased storage efficiency Smart Bitrate Control provides high-quality video while reducing storage and network requirements by up to 70%.
High quality video, increased storage efficiency Smart Bitrate Control provides high-quality video while reducing storage and network requirements by up to 70%.

Enhance your surveillance with camera-based AI

Be proactive with surveillance. AI features empower security staff to watch over multiple locations more efficiently.

People & Vehicle Counting

Gauge occupancy levels with aggregated counting of people and vehicles entering and leaving your premises, with automatic alerts when capacity is reached.

People & Vehicle Counting
People & Vehicle Counting

People & Vehicle Counting

Gauge occupancy levels with aggregated counting of people and vehicles entering and leaving your premises, with automatic alerts when capacity is reached.

People and Vehicle Detection

Protect against loitering and boost security with cameras that leverage AI to distinguish people and vehicles from other moving objects with high accuracy.

People and Vehicle Detection
People and Vehicle Detection

People and Vehicle Detection

Protect against loitering and boost security with cameras that leverage AI to distinguish people and vehicles from other moving objects with high accuracy.

Intrusion Detection

Identify trespassers without maintaining dedicated staff on site. Draw virtual borders to automatically receive alerts when people or vehicles cross.

Intrusion Detection
Intrusion Detection

Intrusion Detection

Identify trespassers without maintaining dedicated staff on site. Draw virtual borders to automatically receive alerts when people or vehicles cross.

Instant Search

Investigate incidents quickly after they happen. Instant Search lets operators search for activities of interest within a certain area.

Instant Search
Instant Search

Instant Search

Investigate incidents quickly after they happen. Instant Search lets operators search for activities of interest within a certain area.

Auto Tracking

Auto Tracking seamlessly locks onto and trails the moving target, ensuring continuous centering on the screen.

Auto Tracking
Auto Tracking

Auto Tracking

Auto Tracking seamlessly locks onto and trails the moving target, ensuring continuous centering on the screen.

Effortless setup and access from anywhere With hassle-free setup and on-the-go access, these cameras are suitable for single-site small business installations and sprawling multi-site deployments alike.
Optimized for Surveillance Station BC500 and TC500 are designed to work in perfect harmony with Surveillance Station. Learn more
  • bullet Easy setup, configuration, and firmware updates
  • bullet No Surveillance Station device licenses required
Optimized for Surveillance Station BC500 and TC500 are designed to work in perfect harmony with Surveillance Station. Learn more
  • bullet Easy setup, configuration, and firmware updates
  • bullet No Surveillance Station device licenses required
Streamlined setup and configuration Simply connect and go. All camera settings, including image quality and network configuration, can be modified directly in Surveillance Station. See BC500 installation video
Streamlined setup and configuration Simply connect and go. All camera settings, including image quality and network configuration, can be modified directly in Surveillance Station. See BC500 installation video
Stay in the know with DS cam DS cam is the powerful companion mobile app for Surveillance Station, available for free on iOS and Android. Learn more Easily stay on top of security Receive notifications sent to your phone the moment events are triggered. Quickly review the events of the day with a few taps. See the action live Watch up to 6 live feeds at the same time. If an event catches your eye, take a snapshot for a closer look. Define detection zones Select specific areas to monitor for accurate and relevant alerts. Reliability and security you can depend on Integrated safeguards ensure surveillance availability, data security, and privacy. Enterprise-grade reliability and availability Edge storage to increase system reliability In case of network failure, these cameras can failover to a MicroSD card, increasing system reliability and ensuring continuous recording. Add redundancy to your deployment Surveillance Station Centralized Management System (CMS) provides efficient management for multi-site deployments along with footage backup and automatic failover protection to ensure continuous and uninterrupted surveillance. Archive your videos offsite Easily perform automated offsite archival with Archive Vault. Archive recordings from small-scale recording servers to larger off-site servers to add redundancy and enable longer footage retention. Simultaneously record to the cloud Add an additional layer of protection to your critical footage with C2 Backup for Surveillance. In the event your server is stolen or destroyed, your videos will remain accessible in the cloud. From recording to archiving, your video is protected Effortless firmware updates Set custom update schedules to keep cameras up to date with the latest security patches while avoiding downtime during critical periods. Privacy masking and watermarks Conceal sensitive areas from being recorded and directly watermark live feeds to deter and track unauthorized recordings. Encrypt your recordings Lock recordings away using separate encryption keys to prevent unauthorized access in case the recording server or administrative credentials are compromised. HTTPS and SRTP support Encrypt your video streams to ensure the security and privacy of your transfers. Compare camerasFind your ideal Synology Camera
BC500TC500CC400W
Where to buy Learn more Where to buy Learn more Where to buy Learn more
Max. video resolution 5MP (2880x1620) 5MP (2880x1620) 4MP (2560x1440)
Connectivity PoE PoE 2.4 GHz / 5 GHz Wi-Fi
Field of View

Horizontal perspective comparison

Horizontal perspective comparison
 110° H, 56° V, 132° D 110° H, 56° V, 132° D 125° H, 72° V, 145° D
Night vision 30 meters 30 meters 10 meters
Event analytics
  • People & Vehicle Counting
  • People & Vehicle Detection
  • Intrusion Detection
  • Audio Detection
  • Tampering Detection
  • Motion Detection
  • People & Vehicle Counting
  • People & Vehicle Detection
  • Intrusion Detection
  • Audio Detection
  • Tampering Detection
  • Motion Detection
  • People & Vehicle Counting
  • People & Vehicle Detection
  • Intrusion Detection
  • Audio Detection
  • Tampering Detection
  • Motion Detection
License Plate Recognition - - -
Smoke Detection - - -
Instant Search People, Vehicle, Motion People, Vehicle, Motion People, Vehicle, Motion
Auto Tracking People People People
Audio Audio in Audio in Two-way
Protection IP67, IP66 IP67, IP66, IK10 IP65
Warranty 3-year 3-year 2-year
Surveillance device license - - -
BC500BC510TC510CC410W
Where to buy Learn more Where to Buy Learn more Where to Buy Learn more Where to Buy Learn more
Max. video resolution 5MP (2880x1620) 5MP (2880x1620) @ 30 FPS 5MP (2880x1620) @ 30 FPS 4MP (2560×1440) @ 30 FPS
Connectivity PoE PoE PoE 2.4 GHz / 5 GHz Wi-Fi
Field of View

Horizontal perspective comparison

Horizontal perspective comparison
 110° H, 56° V, 132° D 110° H, 56° V, 132° D 110° H, 56° V, 132° D 125° H, 72° V, 145° D
Night vision 30 meters 30 m / 98 ft 30 m / 98 ft 10 m / 33 ft
Event analytics
  • People & Vehicle Counting
  • People & Vehicle Detection
  • Intrusion Detection
  • Audio Detection
  • Tampering Detection
  • Motion Detection
  • People & Vehicle Detection
  • Intrusion Detection
  • Audio Detection
  • Tampering Detection
  • Loitering detection
  • People & Vehicle Detection
  • Intrusion Detection
  • Audio Detection
  • Tampering Detection
  • Loitering detection
  • People & Vehicle Detection
  • Intrusion Detection
  • Audio Detection
  • Tampering Detection
  • Loitering detection
Audio Audio in Audio-in Audio-in Two-way audio
Protection IP67, IP66 IP67, IP66 IP67, IP67, IK10 IP65
Cloud backup products_camera.compare_r24c1 Yes Yes Yes
Low bandwidth mode products_camera.compare_r25c1 Yes Yes Yes
Camera offline mode products_camera.compare_r26c1 Yes Yes Yes
Compliant NDAA, TAA Yes Yes Yes
Warranty 3-year 3 years 3 years 2 years
Who is using Synology Camera?Explore how our cameras empower industry worldwide "It gives our customers the peace of mind that their vehicles are safe with us." Learn more "The quality of the cameras is cracking and the night vision is great." Learn more "​Synology’s solution has significantly improved our crowd management operations, offering reliable real-time data, easy scalability, and impressive accuracy." Learn more "With a centralized surveillance system, WRA expanded its campus cameras from 20 to 110 and leveraged AI features from Synology BC500." Learn more

Learn more about Synology surveillance solutions

Surveillance Station

Surveillance Station is our reliable and intuitive video management system that runs on Synology NAS and DVA devices.

Learn more
Deep Learning NVR Series

Pair the comprehensive video management features in Synology Surveillance Station with advanced analytics to speed up incident response and collect better business intelligence.

Learn more
C2 Backup for Surveillance

Keep surveillance footage stored on your Synology NAS safe by enabling simultaneous recording to the Synology C2 cloud.

Learn more
Frequently Asked Questions
Will Synology cameras work with other NVRs or software? At the moment, BC500 and TC500 support RTSP for streaming and recording purposes. For complete functionality, both cameras should be paired with and managed by Surveillance Station. What lens and sensor does the BC500 use? BC500 is equipped with a 2.8 mm F1.8 lens, with a 5 MP 1/2.7” sensor optimized for video surveillance, delivering 110° H, 56° V, 132° D wide-angle views. Videos are streamed at 2880x1620 (16:9) @ 30 FPS (max). The lens on the BC500 cannot be changed. How powerful are the IR LEDs on the BC500? There are four 1 W LEDs, which can deliver 30 m of night vision. Which codecs does the BC500 support? BC500 supports H.264 and H.265 for video and G.711 for audio. What type of switch can be used to power the BC500? Power over Ethernet (PoE) IEEE 802.3af compliant switches. BC500 has a power consumption of under 5 W. Is BC500 an outdoor camera? BC500 is IP67-rated for weather resistance. It is rated to continuously operate between -22 °F and 122 °F, or between -22 °F to 104 °F when IR is turned on (5%~95% RH). Does the BC500 require or come with licenses, or will this licensing model change? Synology Camera does not require purchase of Surveillance Station device licenses or any input of licenses during the installation process. How far do the integrated AI capabilities extend? Do they include facial recognition? People and Vehicle Detection and Intrusion Detection can be configured to run directly on the cameras. However, Face Recognition requires a compatible DVA system. This is necessary to store and process the database, and to ensure consistency across cameras. How long can the BC500 record to their microSD cards without syncing to the recording server? BC500 supports microSD card (up to 256 GB) for edge recording. Recording autonomy depends on the bitrate (which, if set to Variable Bitrate, in turn depends on the scene) and the size of the SD card. For example: A 3 Mbps stream will generate about 32 GB per day. Thus, a 256 GB micro SD card can comfortably store at least 6 days of footage.How to configure the cameras for the best image quality? To ensure optimal image quality, you can refer to the Synology Camera Placement and Image Optimization Guide. This user guide covers key factors and considerations for camera placement and image optimization. Do the cameras support POE+? The BC500 and TC500 support the PoE (IEEE 802.3af Type 1 Class 3) standard. As the PoE+(IEEE 802.3at) standard is backward compatible, using a PoE+ compliant switch for the 500 series poses no issue. However, if you are using a passive PoE switch or injector (which is non-standard), please make sure to select a 48V voltage option and verify that the output power is sufficient to properly power the Synology Cameras.
Notes:C2 Backup for Surveillance requires purchase of an eligible annual subscription. A free trial is available for each newly registered account.Tested with cards of up to 256 GB and formatted in exFAT. Larger cards may work, but have not yet been validated.
Hardware Specifications
Optical
Optical
 Image Sensor 1/2.7"
IR LED wavelength 850 nm
Max. IR distance 30m (98.4ft) (0.001lux)
Shutter Speed 1/16000 s to 1/30 s
Day & Night Automatically removable infrared-cut filter
Lens
Lens
 Lens type Fixed Focal
Focal Length 2.8 mm
Field of View 110° H, 56° V, 132° D
DORI D: 60m, O: 24m, R: 12m, I: 6m
Aperture F1.8
Video
Video
 Max. video resolution 2880x1620 @ 30 FPS
Multi-exposure HDR
DNR
  • 3DNR
  • 2DNR
Audio
Audio
 Microphone
I/O
I/O
 Ethernet RJ45 10M/100M Ethernet port X 1
Reset
On-Board Storage MicroSD card slot X 1
Supported file format: exFAT
Note: microSD card is not included
Power
Power
 IEEE 802.3af Type 1 Class 3 or 12V DC
Power Consumption 4.8 watts
Note
  • Compatible DC power adapter: 12V/1A (Ø2.1mm)
  • The product does not include a PoE switch or a 12V DC power adapter. Please purchase separately.
General
General
 Form Factor Bullet
Dimension Ø110 × 161 mm (Ø4.33 × 6.34”)
Weight 353 g (0.78 lbs)
Temperature
Temperature
 Operating Condition Starting temperature:-30°C to 50°C (-22°F to 122°F)
Operating temperature:-30°C to 50°C (-22°F to 122°F) (IR off)
Operating temperature:-30°C to 40 °C (-22°F to 104°F) (IR on)
Operating humidity:5%~95% (non-condensing)
Storage Condition Storage temperature:-40°C to 60°C (-40°F to 140°F)
Storage humidity:5%~95% (non-condensing)
Certification
Certification
  • FCC
  • CB
  • IC
  • CE
  • UKCA
  • BSMI
  • VCCI
  • RCM
  • KC
  • JATE
Environment
  • REACH Compliant
  • WEEE Compliant
  • ROHS Compliant
Waterproof
  • IP66
  • IP67
Vandal -
NDAA Compliant
TAA Compliant
Warranty
Warranty
 3-year
Packaging Content
Packaging Content
  • Main Unit X 1
  • Installation guide X 1
  • Screw pack X 1
  • RJ45 cap cover X 1
Notes: Model specifications are subject to change without prior notice. The figures are based on Synology internal testing. Each performance test is done individually. No other services or applications are processed at the same time. The actual performance may be lower than lab testing figure due to differences in server configuration, deployment, and the number of active operations. If usage requirements exceed the specifications above, please contact our regional partners for professional advice.