The STATUS or ALERT LED indicator keeps blinking or lights up steadily in orange. What can I do?
Last updated:Nov 22, 2022
The STATUS or ALERT LED indicator keeps blinking or lights up steadily in orange. What can I do?
Purpose
This article provides possible reasons why the STATUS or ALERT LED indicator on your Synology NAS keeps blinking or lighting up steadily in orange and how to troubleshoot related issues.
Notes:
- For the location of the STATUS or ALERT LED indicators, refer to your device's Product Manual.
Resolution
Synology NAS models without ALERT LED
|
DSM 6.2.3 and below
|
DSM 6.2.4 and above
|
System mode
|
Probable cause
|
|---|---|---|---|
|
STATUS: Blinking orange
|
STATUS: Blinking Green
|
DSM not ready
|
No drive installed
|
|
DSM not installed
|
|||
|
“Configuration Lost” status
|
|||
|
STATUS: Off
|
DSM ready
|
No volume created
|
|
|
STATUS: Static Orange
|
Degraded volume detected
|
||
|
Crashed volume detected
|
Synology NAS models with ALERT LED
|
DSM 6.2.3 and below
|
DSM 6.2.4 and above
|
System mode
|
Probable cause
|
|---|---|---|---|
|
STATUS: Blinking Orange
ALERT: Off |
STATUS: Blinking Green
ALERT: Off |
DSM not ready
|
No drive installed
|
|
DSM not installed
|
|||
|
“Configuration Lost” status
|
|||
|
STATUS: Static Green
ALERT: Off |
DSM ready
|
No volume created
|
|
|
STATUS: Static Green
ALERT: Blinking Orange or Red |
Degraded volume detected
|
||
|
Crashed volume detected
|
Check the status in Synology Assistant
If the STATUS or ALERT LED lights up orange for any of the reasons shown in the previous tables, we recommend you to check the Status of your Synology NAS using Synology Assistant.
- Go to Download Center, select your model, and go to the Desktop Utilities tab to download and install Synology Assistant.
- Launch Synology Assistant and find your device. If you cannot find your Synology NAS with Synology Assistant, resolve the connection problems first before trying the solutions below.
- The following list provides common statuses in Synology Assistant and their solutions:
- DSM not installed: Do not continue installing DSM, or all data on the drives will be deleted. Make sure to retrieve the data from your drives before doing anything else.
- Configuration Lost: There may be a failed system partition or drive on your Synology NAS, or you may have triggered Mode 2 reset. Troubleshoot Configuration Lost status.
- Migratable/Recoverable: Follow the instructions in the Synology Assistant wizard to re-install DSM. None of the system configurations or data in shared folders will be deleted.
- Ready: If the STATUS LED indicator still blinks orange when the status is Ready, there may be an issue with the volume or storage pool:
- No volume created: To create a volume, go to DSM Storage Manager. Refer to the respective help articles for DSM 7.0 and DSM 6.2 for more details..
- Storage pool degraded: Refer to the respective help articles for DSM 7.0 or DSM 6.2 for instructions on how to repair a storage pool.
- Storage pool crashed: Troubleshoot crash issues.