What are the differences between a Synology Account and DSM user account?

Details

The differences between a Synology Account and a DSM user account are displayed in the following table:

	Synology Account	DSM User Account
Purpose	Provides access to Synology online services, such as QuickConnect, Synology DDNS, and C2 Storage. Provides an overview of your customer information, such as registered Synology products, billing info, and Technical Support	Provides access to your Synology NAS and its services. Requires authentication when accessing files from a client computer.
Access portal	Synology Account login page	Login page of DSM
Forgot password	Follow the instructions provided when you click on "Forgot password?".	For administrators: Reset your Synology NAS For general users: Contact a DSM administrator (e.g., IT staff in your office)

Synology Account

DSM User Account

Purpose

Provides access to Synology online services, such as QuickConnect, Synology DDNS, and C2 Storage.
Provides an overview of your customer information, such as registered Synology products, billing info, and Technical Support

Access portal

Synology Account login page

Forgot password

Follow the instructions provided when you click on "Forgot password?".

For administrators:

For general users:

Notes:

DSM administrators can also allow users to reset their passwords via email. For detailed instructions, refer to this article.