How do I retrieve backup files using Hyper Backup Explorer on a client device?

How do I retrieve backup files using Hyper Backup Explorer on a client device?

Purpose

Hyper Backup Explorer is a compact desktop tool that runs on client computers. This tool helps you browse and retrieve backup files/folders stored in proprietary repositories created by Hyper Backup in case of unexpected data loss. This article guides you through the process of using Hyper Backup Explorer to retrieve backup files to a client device.

Environment

Make sure that Hyper Backup Explorer is downloaded on the client device. Go to the Download Center > select your model > the Desktop Utilities tab to get the installation file for Hyper Backup Explorer.

Resolution

  1. Launch Hyper Backup Explorer and click Browse Local Backup.
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  2. Access the backup data on the client device. In this example, the backup file is stored on the local computer.
  3. Select and open the SynologyHyperBackup.bkpi file on the client device. Enter the password if the backup data is encrypted.
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  4. A backup data may contain multiple versions. Select the desired version using either the Calendar icon or the left and right arrow buttons at the bottom.
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  5. Find the backup file that you want to retrieve within the version that you selected.
  6. Right-click on the file or sub-folder within a shared folder and click Copy to to download. You can also drag and drop the file to the local desktop or a folder in Windows File Explorer.
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  7. To browse the backup data of other tasks, click Browse another backup task.
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Notes:

  • To access and download your backup data stored on C2 Storage, we recommend using C2 Storage Explorer. Refer to this article for instructions.