Release Notes for Hyper Backup

Fixed Issues

1. Fixed an issue where the status of Google Drive backup tasks might be abnormal.

Fixed Issues

1. Fixed an issue where the content of the email notification might not be correct when a single version backup task was finished.
2. Fixed an issue where downloading data via Backup Explorer might fail.
3. Fixed the issue where the OpenStack Swift backup tasks might fail if the Synology NAS used Let's Encrypt certificates.

Important Notes

1. Starting July 31, 2021, SFR discontinues access to SFR NAS Backup through Hyper Backup.

Fixed Issues

1. Fixed an issue where the remote NAS device backup task might fail when a file in the backup source was corrupted.
2. Fixed an issue where WebDAV backup tasks might fail.
3. Fixed an issue where the backup integrity check on might fail when the backup tasks were on single-core NAS devices.
4. Fixed an issue where the restoration of individual files might fail when the backup task had backed up the shared folder of Moments.
5. Fixed an issue where the remote NAS device or rsync backup tasks might not be editable when the destination servers were offline.
6. Fixed an issue where backup tasks might fail when there was an empty directory on Microsoft Azure.
7. Fixed an issue where users might not able to resume the cloud service backup tasks which had been paused multiple times.
8. Fixed the issue where the size of the downloaded file from Hyper Backup might be different from the backup file on Backblaze S3.

Important Notes

1. This update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on regions.

Fixed Issues

1. Enhanced the stability of relinking to avoid relinking failure when the connection is bad.
2. Enhanced the retry mechanism when restoring from public cloud services to increase the success rate.
3. Enhanced the retry mechanism when backing up to Microsoft Azure or a WebDAV server to avoid backup failures.
4. Fixed an issue where the restoration might fail when the path of the restored file includes "@eaDir".
5. Fixed an issue where restoring Synology Moments might fail if the backup version was created in DSM 6.2.3 or earlier versions.
6. Fixed an issue where restoring a large number of files from a remote Synology NAS might fail.
7. Fixed an issue where backup data on Dropbox might be corrupted.
8. Fixed an issue where a backup task might fail when its schedule conflicts with that of Snapshot Replication.
9. Fixed multiple security vulnerabilities (Synology-SA-21:18).

Important Note

1. Creating new backup tasks for Amazon Cloud Drive is no longer supported as Amazon Cloud Drive will end the service by November 2020. Existing backup tasks will keep running until the service is ended. For data safety, moving the data to other destinations in advance is strongly suggested.

Fixed Issues

1. Fixed the issue where editing backup tasks that back up volumes might cause backup failure.
2. Fixed the issue where the integrity check might fail when the backup destination is an encrypted shared folder or the file system of the destination is ext3.
3. Fixed the issue where the integrity check might fail when some of the backup files are corrupted.
4. Enhanced the compatibility of exported file change detail logs (CSV format) with the standard for CSV (RFC-4180).
5. Support customizing port for the backup task whose backup destination is S3.
6. Fixed the issue where selecting external devices as backup destinations in some models might cause the external devices to still be mounted after the backup tasks finished.
7. Fixed the issue where automatic logout might not work properly when the backup widget is on the DSM desktop.
8. Fixed the issue where task settings might not work properly when the versions are too many.

Limitations

1. Due to the system mechanism of Microsoft Azure, shared folders with "." at end of the names will no longer be backed up. 

What's New

1. Added support for sorting data of encrypted backup tasks by file name on Hyper Backup Explorer.

Fixed Issues

1. Fixed the issue where the retention policy settings might be incorrect when the backup target was renamed.
2. Fixed the issue where relinking an encrypted backup task to Backblaze might fail.
3. Fixed the issue where data might be overwritten upon the restoration of backup tasks containing Active Backup for Business data.
4. Fixed the issue where the timeline in Backup Explorer might not display properly when the backup destination is Synology C2 and the interval between any two backup versions is longer than one month.
5. Fixed the issue where the restoration from existing repositories might fail after the encrypted backup task data was downloaded from a cloud service to a USB device.
6. Fixed the issue where backup tasks might be canceled by an auto-update of Hyper Backup.

Important Note

1. Removed the support to delete backup tasks and the backed up data at once for lower risks of accidental data deletion and higher security.

Compatibility & Installation

1. Backing up to remote Synology NAS with Hyper Backup Vault 1.2 or earlier versions is no longer supported.

Fixed Issues

1. Fixed the issue where backing up to FAT, FAT32, exFAT, and NTFS file systems might fail when the file change detail log feature is enabled.

2. Fixed the issue where the time of integrity check might not display properly on Safari and Internet Explorer.

3. Fixed the issue where the status of backup tasks might not display properly when a great number of files are being scanned.

4. Fixed the issue where restoring the Hyper Backup package of the single version backup task might fail.

5. Fixed the issue where opening Backup Explorer from File Station might fail.

6. Fixed the issue where the temporary storage space might not be released when the integrity check fails.

7. Fixed the issue where the thumbnails might not be restored properly.

8. Fixed the issue where the restoration might not function properly when restoring and copying a great number of files with Hyper Backup Explorer.

9. Fixed the issue where the status of backup tasks might not display properly when the creation of a backup version fails.

Security Updates

1. Fixed a security vulnerability regarding LZ4. (CVE-2019-17543)

Fixed issue

1. Fixed an issue where backing up files to Amazon Cloud Drive might fail.
2. Fixed the issue where an error might occur when the threshold of the excessive storage alert is not multiple of 0.5.
3. Fixed an issue where downloading a large number of file change details of encrypted tasks might fail.
4. Minor bug fixes.

Fixed issues

1. Fixed the issue where the backup task might fail if the folder to be backed up is deleted during backup process.
2. Fixed the issue where backing up the Hyper Backup package might fail after improper DSM shutdown.

What's New

1. Support new Amazon S3 Storage Classes (One-Zone Infrequent Access & Intelligent-tiering).
2. Support S3 signature v4.
3. Support Hyper Backup settings backup and restoration.
4. Support choosing only files instead of folders under (shared) folders.
5. Support backing up all shared folders on a volume.
6. Support new file filter to allow users to include or exclude files by their file types for backup tasks.
7. Support version summary for each backup version.
8. Enhanced backup performance when backing up data to public clouds.
9. Enhanced version deletion performance.
10. Enhanced the performance when restoring other packages
11. Improved error logs information for better error handling.
12. Improved the certificate trusting procedure by providing detailed information.

Fixed Issues

1. Fixed an issue where shared folders of Active Backup for Business might not be backed up successfully.
2. Fixed an issue where users might still be able to back up data to the destination even if it had failed the integrity check.
3. Fixed an issue where backup to 32 bit platforms might fail when the backup file is deduped on the server.
4. Fixed an issue where backing up files to another Synology NAS might fail when the memory of its Hyper Backup Vault is insufficient.
5. Minor bug fixes.

1. Fixed an issue where data might not be backed up properly to Amazon S3. Amazon S3 users are strongly recommended to update to this latest version.
2. Since this version, limited support will be provided for IBM SoftLayer due to the EOL plan of cloud service provider. For more information, please visit the website of the cloud service provider.
3. Minor bug fixes.

1. Fixed an issue where backup tasks might not work properly in certain VPN environments.
2. Fixed an issue where backup or restoration tasks might not work properly with Azure via a secure connection.
3. Fixed an issue where backup to Livedrive might not work properly.
4. Fixed an issue where backup tasks might not work properly after reconnection to the backup destination.
5. Minor bug fixes.

What's new

1. Added support for JD Cloud as the backup destination.
2. Enhanced the backup performance of application backup.

Fixed issues

1. Fixed an issue where operating Hyper Backup via Microsoft Edge might fail.

2. Fixed an issue where error messages sent from cloud service providers might cause backup failure.

3. Fixed an issue where backup integrity check might be suspended.

4. No longer supports hubiC as the backup destination.

Thai user interface is now available.

Fixed issues

1. Enhanced the overall performance of Synology C2 backup.
2. Fixed an issue where backup tasks might fail to resume due to package upgrade.

What's new

1. Added support for Synology C2 bandwidth control.  
2. Added support for multi-selecting files and folders on Backup Explorer. 
3. Added support for remote backup tasks suspended because of unstable internet connection to resume automatically. 
4. Enhanced the restoration and relinking speed for the rsync protocol and cloud services. . 
5. Enhanced the backup performance of backing up to Synology C2.

Fixed issues

1. Fixed an issue where backup files might fail to be displayed on Backup Explorer.  
2. Fixed an issue where backup tasks might fail to resume if the storage space on Synology C2 is insufficient when files are being uploaded.
3. Fixed an issue where backup tasks might fail to be cancelled or suspended when data is being backed up to cloud services.
4. Fixed an issue where backing up files to Azure and Amazon S3 might fail.

5. Reduced the operation time required for deleting Synology C2 backup tasks and backup data via Hyper Backup. 

6. Fixed an issue where invalid certificates might cause backup tasks to fail even when encrypted transfer is not enabled.

7. Minor bug fixes.

Fixed an issue where backing up files to remote servers might fail.

Fixed issue

1. Fixed an issue where backup tasks might fail on the Realtek RTD1296 platform.
2. Minor bug fixes.

What’s new 

1. Provides information on the number of scanned files in each backup run.

Fixed issue 

1. Fixed an issue where error messages provided by Google Drive and Amazon Drive might lead to backup failure. 
2. Fixed an issue where Hyper Backup might crash when backup tasks contained a great number of subfolders.
3. Fixed an issue where enabling the Hyper Backup package in Package Center might fail if a destination USB device was being removed at the same time.
4. Fixed an issue where the packets for MTU checking might be blocked by the security gateway. 

Fixed issues

1. Fixed an issue where Hyper Backup might randomly fail to back up data to local, remote, or cloud destinations.
2. Fixed an issue where an integrity check for the C2 destination produced a false alarm even if the backup was normal. Please contact Synology Support for further assistance if you have encountered this issue.
3. Minor bug fixes.

What’s new

1. Added support for integrity check report.
2. Added support for resuming backup tasks after enabling and disabling Hyper Backup package.
3. Added support for MTU check before performing backup tasks.
4. Added support for downloading encryption key from the edit page.

Fixed issue

1. Fixed an issue where interruptions occurred during version rotation might cause the next backup to fail. 
2. Fixed an issue where using Chrome 59 to create a backup task for Note Station might fail.
3. Fixed an issue where backup performance might be poor even when no changes are made to the files in the source. 
4. Fixed an issue where upgrading Hyper Backup package on qoriq platform might fail.
5. Fixed an issue where backing files to Google Drive, Amazon S3, and Rackspace might fail.
6. Minor bug fixes. 

Fixed bug

1. Fixed an issue where the local cache of a backup task on Synology NAS might crash when deleting backup versions (either manually or via backup rotation policies) from a public cloud destination during DSM upgrade or shutdown.

1. Fixed an issue where relinking to an existing target on a cloud destination might fail.
2. Fixed an issue where backing up files to Google Drive might fail.
3. Fixed an issue where backing up files to C2 might fail.
4. Minor bug fixes.

1. Introduces Synology C2 as a backup destination.
2. Minor bug fixes.

1. Data deduplication can also be performed on renamed or copied files in new backup tasks to enhance storage efficiency (System requirements: Hyper Backup 2.0.0 onwards and Hyper Backup Vault 2.0.0 onwards, with system memory over 128 MB).

2. Added support for mounting the .hbk file in File Station on DSM 6.1, allowing you to browse your backup data via a standard file protocol (e.g. AFP or SMB).

3. Added support for customizing the retention policy.

4. Supports advanced integrity check to detect bad sectors in previous file versions, thereby preventing data disasters.

5. Upgraded Dropbox API from v1 to v2

6. Modified time remains as the original one via "Copy To" when restoring a file

7. Minor bug fixes

1. Now officially supports Amazon Drive, Google Drive, and Dropbox.
2. Added support for retrieving files over 10 GB from Amazon Drive.
3. Effectively shortened the operation time required for backing up large files.
4. Effectively reduced the connection errors when backing up files to public cloud storage.
5. Fixed an issue where some packages, which have been backed up via image backup, might not be restored properly from remote Synology NAS running DSM 5.x to Synology NAS running DSM 6.x.
6. Minor bug fixes.

1. Fixed an issue where uploading large files to Amazon Drive might fail.
2. Fixed an issue where backup files might duplicate in Google Drive.
3. Fixed an issue where creating backup tasks to Google Drive might fail.
4. Minor bug fixes.

1. Amazon Drive is now supported as an image backup destination.
2. Fixed an issue where backing up to hubiC might fail if the task takes too long.
3. Fixed an issue where a backup task might fail or become invalid after checking its integrity.
4. Fixed an issue where backup statistics regarding data growth might be displayed abnormally.
5. Minor bug fixes.

1. Fixed an issue where integrity check results might be incorrect when target size is over 50GB.
   
2. Fixed minor issues with the integrity check mechanisms.
   
3. Fixed an issue where a Remote Copy task (legacy task type) to rsync server cannot be properly created.
   
4. Fixed an issue where multi-version backup to public cloud destinations might use too much local space for cache.
   
5. Fixed the false alarm of integrity check due to time resolution issue on FAT file system.
   

What's New
1. Supports checking backup index files to know if any is tampered in previous backup/restoration.
2. Supports checking backup integrity to know if any error occurs due to corrupted destination data.
3. Offers backup statistics to monitor the source size and destination usage.
4. Added alert notification to inform users of abnormal changes on source files or insufficient destination storage (available for DSM 6.0.1 or later).
5. Added support for backup to WebDAV servers.
6. Added support for backup to Dropbox (including Dropbox Pro and Dropbox Business).
7. Added support for backup to Google Drive.
8. Added support for backup to the Washington region of IBM Softlayer.
9. Preserves Mac file attributes when performing local copy to HFS+ external storage devices.

Improvements
1. Enhanced transfer speed and network fault tolerance for backup to public clouds.
2. Enhanced restoration speed of Backup Explorer.
3. Enhanced restoration and relinking speed for the Btrfs file system.

Fixed Issues
1. Fixed the compatibility issue where backup to an encrypted shared folder might fail on certain models.
2. Fixed an issue where backup/restoration processes might consume system memory.
3. Fixed an issue where non-admin users might fail to back up data to NTFS USB drives.
4. Fixed an issue where Backup Explorer might fail to display more than 1000 files in an encrypted task.
5. Fixed an issue where NAS devices unbound from a high-availability cluster might run duplicate backup tasks.

1. Improved restoration performance of Backup Explorer.

2. Fixed an issue where restoring a single file over 50GB from public cloud storage might fail.

3. Fixed an issue where domain/LDAP users might have insufficient privileges.

4. Supports multiple external storage devices as backup destination for Local (Legacy).

1. Added legacy data copy options for local and remote destinations.
2. Fixed an issue where restoring a target with read-only privilege might fail.
3. Fixed an issue where backing up a non-sparse file over 512GB might fail.
4. Fixed an issue where backup might be incomplete if a contained file was being modified during the backup process.
5. Fixed an issue where file system lock timeout occurred on xs+ models.
6. Fixed an issue where editing a remote backup task might fail if the destination IP changed.
7. Fixed a proxy and encrypted transmission issue with Azure.
8. Fixed an issue where decryption would fail if the encryption key contained "," or "=".
9. Fixed an issue where a new backup version might not be created in specific circumstances.
10. Fixed an issue where Hyper Backup might be auto blocked by the destination server if the destination password was changed.
11. Enhanced restoration performance.
12. Enhanced connection stability with public cloud storage.

1. Back up folders, packages, and DSM configurations to a multi-version repository and save backed up data in image formats to maximize storage efficiency while retaining up to 65,535 versions for retrieval.
2. Supports flexible version control:
   • Regular or Smart Recycle rotation is supported.
   • Version lock prevents a specific version from automatic rotation.
3. Supports a variety of destinations:
   • Local shared folders and external storage devices.
   • Shared folders and external storage devices on a remote server.
   • Public cloud destinations including Amazon S3, S3-compatible storage, Microsoft Azure (Global and China), HiDrive, hubiC, IBM SoftLayer, RackSpace, and other OpenStack wift compatible servers.
4. Supports granular recovery:
   • Use web-based Backup Explorer to browse through backup versions and files.
   • Allows single file restoration.
5. Supports portable backup repositories:
   • Export the initial backup version to an external storage device and deliver the external storage device to the destination for data uploading.
   • Reuse a backup repository by relinking.
6. Full-fledged security features:
   • Enable client-side encryption to ensure data confidentiality at the backup destination.
   • Supports transmission encryption.
   • Supports backing up encrypted shared folders.
7. Supports Amazon S3 Standard - Infrequent Access storage class.
8. Supports backing up symbolic links.
9. Supports port forwarding from a customized port of a backup task to a Synology NAS or a rsync server.
10. Now you can compress your files before transmitting them to the backup target, saving the network bandwidth and storage consumption.
11. Now allows multiple restore/download/copy tasks to run concurrently in Hyper Backup Explorer.
12. With Hyper Backup installed, you can launch the Hyper Backup Explorer by clicking the backup target in File Station.
13. Upgrade and migration:
    • The Backup & Restore package will be automatically migrated to Hyper Backup upon upgrading from DSM 6.0 Beta 1.
    • The Backup & Replication package will be automatically migrated to Hyper Backup upon upgrading from DSM 5.2.