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Tutorial & FAQ > Unified Controller
Sep 18, 2023 - Resolution Mode 1: Reset administrator login credentials and network settings to default 1 Locate the RESET button on your Synology Unified Controller. Mode 2: Reset Synology Unified Controller and re-install DSM UC This mode wipes out all system configurations and carries out all the reset functions included...
Tutorial & FAQ > DiskStation Manager
Dec 18, 2024 - This NAS sends the password reset email. (Skip this step if your NAS is the only domain controller.) passwords through the password reset email....
Tutorial & FAQ > DiskStation Manager
Jan 3, 2025 - Resetting the Synology NAS does not impact its data. Reset the password for your account and click Submit ....
Tutorial & FAQ > C2
Jul 14, 2021 - Purpose This article will guide you on how to reset a password for Synology Account and company user registrants on C2 Identity. If you forgot your password, reset it by clicking Forgot password on Synology sign-in portal ....
Tutorial & FAQ > DiskStation Manager
Sep 3, 2024 - Purpose Starting from DSM 6.2.4, you may receive a variation of the following DSM desktop notification reminding you to deactivate the default admin account for security considerations: The default account "admin" is vulnerable to brute-force attacks...
Tutorial & FAQ > DiskStation Manager
Nov 22, 2021 - Symptom You forgot your password and need to reset it to access your Synology Account. You have successfully reset your password. With a recovery email Enter the email you register with your Synology Account. Click Forgot password ....
Tutorial & FAQ > DiskStation Manager
Jun 21, 2022 - button on your Synology NAS has malfunctioned The Synology NAS was accidentally reset using a Mode 2 Reset When Synology Assistant displays the status RESET button on the Synology NAS....
Tutorial & FAQ > Synology Router Manager
Sep 13, 2022 - Purpose This article provides steps to reset your SRM credentials by resetting your Synology Router. Resolution Use a paper clip to gently press and hold the RESET button for about 4 seconds....
Tutorial & FAQ > DiskStation Manager
Mar 3, 2022 - Details To prevent brute-force attacks and to enhance the security of your Synology NAS, we strongly recommend disabling the default "admin" account. Doing so does not have a major impact on DSM, unless you have previously configured packages and settings...
Tutorial & FAQ > DiskStation Manager
Jul 13, 2023 - If you are the only administrator on your Synology NAS If you are the only administrator on your Synology NAS, reset your Synology NAS using Mode 1 in...
Tutorial & FAQ > DiskStation Manager
Jan 31, 2024 - This article guides you through how to reset the 2-factor authentication 1 if it is configured. Resolution If your Synology NAS has multiple administrators If your Synology NAS has multiple administrators, ask any of them to reset the 2-factor authentication...
Tutorial & FAQ > DiskStation Manager
Jun 12, 2023 - This article guides you through how to reset the 2-factor authentication 1 if it is configured. Resolution If your Synology NAS has multiple administrators If your Synology NAS has multiple administrators, ask any of them to reset the 2-factor authentication...
Tutorial & FAQ > Synology Router Manager
Mar 16, 2021 - Symptoms You are experiencing issues when accessing Synology Router via your local network . Environment Make sure that you are using the correct private IP address or QuickConnect ID. Resolution If you are unable to use router.synology.com to access...
Tutorial & FAQ > DiskStation Manager
Mar 23, 2023 - After the update is complete: Go to Control Panel > Update & Restore > System Reset . Go to the Factory Reset section and click Erase All Data . Carefully read the confirmation message and tick the checkbox. Click Erase All Data ....
Tutorial & FAQ > Synology Router Manager
Mar 13, 2024 - Purpose Synology Router has two reset modes: Soft reset : Reset the administrator's login credentials to default. 1 Hard reset : Wipe out all system configurations This article will guide you through how to soft/hard reset your Synology Router. 2 Resolution Soft reset your Synology Router Use a paper clip to gently...
Tutorial & FAQ > C2
Dec 27, 2022 - Reset passwords For a single user In the C2 Identity admin portal , go to the User page. Tick the user whose password should be reset. (Optional) Tick Also reset C2 Encryption Key ....
Tutorial & FAQ > Surveillance Station
Oct 14, 2024 - Resolutions The following table shows the 2 reset types and their respective behaviors: Reset Types Reset Process LED Indicator During Reset Soft Reset Press and hold the RESET button 1 for 4 seconds....
Tutorial & FAQ > ActiveProtect
Jul 14, 2025 - The Appliance Console UI port will be reset to 5001. The IPv4 address of data interfaces, DNS, and gateway will be reset to DHCP. Learn more Mode 2: Reset system settings and re-install APM This mode wipes out partial system configurations 3 and carries out all the reset functions...
Tutorial & FAQ > DiskStation Manager
Mar 3, 2022 - You don't need to reset the device. Resetting the device will not impact its data. Resolution Mode 1: Reset administrator login credentials and network settings to default This reset mode will do the following: Restore the admin account...
Help > DiskStation Manager > Control Panel
Jan 4, 2021 - You can perform a factory reset at Control Panel > Update & Restore > System Reset to restore your Synology NAS to its original manufacturer settings. Note: The Factory Reset option is disabled when Synology NAS belongs to a high-availability cluster....