Access your router over the Internet using QuickConnect / DDNS

In this article you will learn how to set up QuickConnect and DDNS (Dynamic Domain Name Service) which are both ways to simplify connecting to your Synology Router over the Internet. QuickConnect allows client applications to connect to your Synology Router via the Internet without the hassle of setting up port forwarding rules, while DDNS makes connecting to your Synology Router over the Internet easier by mapping a hostname to its IP address.


  1. Set up QuickConnect
  2. Set up DDNS

1. Set up QuickConnect

QuickConnect allows you to connect to your Synology Router or some Synology packages (such as Download Station, File Station and mobile applications) using a customizable ID or address like

To enable QuickConnect:

  1. Go to Network Center > Internet > QuickConnect & DDNS.
  2. Check Enable QuickConnect.
  3. If you do not have a Synology Account, click Register now. Enter the required information and click OK. If you already have a Synology Account, enter your account information.
  4. Create your own QuickConnect ID in the QuickConnect ID field. Your QuickConnect link information will appear. You can use these links to access your Synology Router.
  5. You can also choose to enable or disable QuickConnect for specific packages. Go to Advanced Settings, and tick the boxes next to the packages you want to enable QuickConnect for.
  6. Click Apply to save your settings.


  • A custom QuickConnect ID can include letters, numbers, and hyphens ("-"), and must start with a letter.


If you see the Network error occurred message, this means QuickConnect service has stopped due to network errors. Please check the following:

  • Your Synology Router is connected to an active network .
  • The DNS server and default gateway settings are properly configured.
  • Make sure the Synology Router can access the Internet using the following destination ports: 80, 443, 8888. 

When the network errors are fixed, QuickConnect service should resume automatically within a few minutes.

2. Set up DDNS

You can point an existing hostname at the IP address of your Synology Router, or register for a new one provided by Synology or several other DDNS providers. Please consult each provider for more details regarding hostname registration.

To set up a DDNS hostname:

  1. Click the Add button and a dialog box will appear, prompting you to edit the following settings:
    • Service Provider: Select a service provider. To register for a free hostname provided by Synology, choose Synology from the drop-down menu, click Register Now, and enter details as directed.
    • Hostname: Enter a registered DDNS hostname, such as
    • Username/Email: Enter the account for your DDNS provider.(e.g. username, e-mail address...)
    • Password: Enter the password for your DDNS provider.
    • External address: Enter the external IP address of the Synology Router or use the system default.
    • Heartbeat: Enable this option to receive alerts regarding the status of the mapped hostname (only for hostnames provided by Synology).
  2. Click Test Connection to see if settings are correct.
  3. Click OK to save and finish.

After setup is complete, you can access your Synology Router over the Internet by entering the DDNS hostname in a web browser.

To manage hostnames:

  1. Use the following buttons to manage existing hostname entries:
    • Remove: Removes the selected hostname entry from the list.
    • Edit: Change settings of the selected hostname entry.
    • Update Now: Updates the status of all hostname entries which have DDNS service enabled.

Requirements and Limitations

  • The servers of the DDNS service provider are working.
  • The Synology Router is able to connect to the Internet.
  • DDNS only works in network environment where no proxy server is required.
  • You can only enter one hostname for each DDNS provider.