Surveillance Station

Synology Surveillance Station

Features

  • Versatile monitoring mediums including web browser, desktop utility (Synology Surveillance Station Client), Network Video Recorder (Local Display), PC-less surveillance solution (Visual Station), and Mobile Device (DS cam)
  • Comprehensive management via integration with over 7,200 IP cameras from 140 renowned brands, Synology Live cam, I/O modules, door controllers, IP speakers, and POS systems
  • Event detection with powerful video analytics and instant notification alerts
  • Centralized management with a failover system for multi-site surveillance deployments and that allows backup of up to 5,000 cameras and 300 NAS devices
  • Recording backup solution dedicated to Surveillance Station for archiving recordings to remote servers by customized settings

Live View

  • Specifications
    • Available on web browsers, Synology Surveillance Station Client, Local Display, Visual Station and DS cam (Learn more)
    • A centralized interface for viewing live video from different cameras
    • Customizable layouts:
      • Supports up to 100 channels
      • The Sequential Rotation layout can rotate selected layouts in a set order periodically
      • The Triggered Event layout automatically switches to an included layout when an event is triggered on one of its cameras
    • Sequence Layout that automatically rotates and displays selected layouts
    • Multiple streams with individual resolution, frame rate, bitrate, and image quality settings
    • Dynamic stream adjustment by display size or event detection
    • Instant display of most recently triggered events including motion detection, ACAP, DVA (Deep Video Analytics), digital input, tapering, audio, etc. (DVA is only supported on DVA3219 models)
    • GPU acceleration on Windows to reduce CPU loading for smoother display
    • Alert History that provides direct access to camera, I/O module, and transaction device alerts and their recordings
    • Camera Patrol triggered by schedules, detected events, or I/O alarms
    • Snapshots with instant editing functions including blur, mask, and download
    • E-maps that display the locations of multiple surveillance devices for easy management
    • Camera control functions including zoom, focus, iris adjustment, auto pan, and auto object tracking
    • On-screen display (OSD) buttons for video viewing and management, including instant playback, drag and zoom, manual recording, and real-time camera information
    • On-screen audio and digital output controls for external devices
    • Smart Search that searches for recordings of specific actions, such as motion detection, missing object, foreign object, camera occlusion, focus lost, and no-idle zone events
    • Live View Analytics with motion detection, missing object, foreign object, camera occlusion, focus lost, and no-idle zone algorithms to track targets during live video
    • Fisheye Dewarping that displays fisheye camera footage in rectilinear or panoramic views
    • Joystick integration that provides an alternative way to manage camera views
    • Live Broadcast that sends live camera streams to YouTube
  • Limitations
    • Live View Layouts with over 36 channels are not supported on web browsers (Extra channels will be excluded from the layout)
    • Live view may not be displayed if the resolution exceeds the supported range of the video card
    • Joysticks, Fisheye Dewarping, Smart Search, and Live View Analytics are not supported on web browsers and DS cam (Joysticks are supported on Local Display, VS960HD, and VS360HD)
    • Drag-and-drop e-map uploading is only supported on Chrome, Firefox, and Internet Explorer 10 and above
    • GPU acceleration is only available with video format H.264
    • GPU acceleration is only available with Synology Surveillance Station Client and Windows 7 and above
    • Audio Output only available over HTTPS connection on web browsers
    • YouTube Live only supports streaming in video format H.264

Recording

  • Specifications
    • All recording files can be accessed via the Recording and Timeline applications
    • Recording Player image enhancement settings including brightness, contrast, saturation, and sharpness
    • Recording Player playback controls including play/pause, previous/next frame, previous/next recording, forward/reverse playback, fast forward/slow motion, and digital zoom in/out
    • Labels and bookmarks for recordings
    • Customizable layouts with up to 100 channels
    • Recording modes including manual, continuous, motion detection, I/O alarm, customized, and action rule
    • Pre/Post-recording times that can include footage of the 5-300 seconds before/after a triggered event
    • Recording file download formats: MP4 and AVI
    • Recording file merge-and-download for complete records
    • Backup of recordings to external storages or remote servers via Hyper Backup
    • Archive Vault that provides offsite archiving services with long recording retention periods, customizable archive ranges, and event modes of each camera
    • Rotation rule settings in the Recording and IP camera applications based on kept days or storage sizes to secure I/O performance
    • Recording Index that synchronizes the recordings list in Surveillance Station with the actual files in File Station
    • Customizable recording storage with encrypted shared folder options for each camera
    • Edge Recording on SD card-supported cameras to ensure uninterrupted video recording
    • Video truncating from 1-240 minutes
    • Smart Time Lapse that can condense long recordings to 60-second clips
    • Share file links for non-Surveillance Station users to view and download video
  • Limitations
    • Timeline Layouts with over 36 channels are not supported on web browsers (Extra channels will be excluded from the layout)
    • Encrypted shared folders cannot be accessed via NFS
    • Videos cannot be locked during the recording process
    • I/O module events can only be downloaded or played when paired with cameras
    • Pre-recording times over 10 seconds may affect system performance due to increased memory consumption
    • 300-second pre/post-recording times are only supported on Synology NAS/NVR models with a memory capacity of 4 GB and above

Notification

  • Specifications
    • Instant notifications via SMS, Email, and mobile devices
    • Action Rule triggered notifications
    • Customizable message contents for each event (Can be reset to default)
    • Cross-system status alters for IP cameras, I/O modules, Surveillance Station Client, Visual Station, CMS recording servers, and external devices
    • Notification combination options to reduce excessive messages
    • Notification muting options to prevent interruption
    • Email providers including Gmail, Outlook, QQ, Synology Mailplus, or customized STMP servers
    • Multiple email notification recipients
    • Event snapshots attached to notification emails
    • Push service via mobile applications Synology DS cam or DS finder
  • Limitations
    • Users outside the DSM administrators group cannot modify notification service settings
    • Event snapshots cannot be attached when notification combination is enabled

CMS

  • Specifications
    • Centralized management portal of all applications on multiple recording servers
    • Maximum recording servers/IP Cameras under CMS: 300/5,000 (Learn more)
    • Cross-domain CMS deployment (Learn more)
    • QuickConnect ID, IP address, or FQDN connection
    • Migration of IP cameras and their recordings to any server under CMS
    • Management of all licenses from the CMS host
    • Flexible pairing relationships between the host, recording, and failover servers
    • Automatic failover protection of recording servers with multiple failover server support to maximize service uptime (Learn more)
    • Migration of device license keys along with server failovers
    • Automatic synchronization of recordings, snapshots, and archived videos from failover servers back to recording servers
  • Limitations
    • Failover servers must support the same number of cameras as the recording servers
    • CPU performance may be affected if more than one-third of the recommended number of supported cameras are installed on the host server (Learn more)
    • Failover downtime is determined by the number of cameras to be transferred and the CPU computing power of the failover server
    • Camera migration can only function via SMB services
    • All servers under CMS must run the same Surveillance Station version
    • Devices set as failover servers can no longer use their default licenses

Management

  • Specifications
    • Automatic logout after a certain period of inactivity to ensure security
    • Video Scaling options of high performance/high quality in the Timeline and Live View applications
    • Privilege Profile settings for servers, IP cameras, I/O modules, and applications including E-map, Live View, Timeline, Recording, Log, Snapshot, and Home mode
    • Customizable Manager privileges that allow full management and Spectator privileges with only viewing and operation authorization of designated devices
    • Log:
      • Event logs record camera, I/O module, and DVA events and the corresponding recordings
      • Download formats: HTML and XLSX
      • Customizable rotation rules by day, size, or log number
      • Log sending to syslog servers
  • Action Rules that automatically execute surveillance device actions when triggered or scheduled to run
  • Dual Authorization with up to 20 supervisors for better security (Learn more)
  • Built-in NTP server for synchronizing the time across devices
  • Domain/LDAP services
  • Limitations
    • Users outside the DSM administrators group cannot manage privilege profile settings
    • Users can only be added to groups from DSM Control Panel
    • Domain/LDAP services are not supported on Synology NVR products

License

  • Specifications
    • Two or more default licenses (Please refer to the datasheet of your Synology product model for the exact number)
    • Scalable surveillance deployment with extra licenses
    • Device License Packs sold separately with 1, 4 or 8 licenses (Learn more)
    • Complete management of all recording-server licenses from the CMS host
    • Offline license authentication via DS cam
    • Migration of Device License Packs to other Synology NAS/NVR devices
  • Limitations
    • Default licenses cannot be deleted or migrated
    • Certain devices may require more than one license (Learn more)
    • Devices set as failover servers can no longer use their default licenses

Home Mode

  • Specifications
    • A second set of recording, notification, and device settings that can be automatically applied according to users' current locations to accommodate different surveillance scenarios
    • Manual and scheduled (on-time/recurring) activation
    • Geofence activation via users' DS cam device location with a GPS radius around 100-500 meters
    • GPS and Wi-Fi assistance for high Geofence detection accuracy
    • Trigger-delay to prevent unnecessary Home Mode activation when users enter/leave the Home radius within a short time
  • Limitations
    • Home Mode is not supported when servers are under CMS
    • Geofence can only be set up via DS cam
    • The power consumption of mobile devices may increase if GPS and Wi-Fi assistance are enabled

Comprehensive Camera Support

  • Specifications
    • Complete ONVIF integration with Profile S for video streaming and Profile G for edge storage, and Profile T for H.265 video compression
    • Complete compatibility with over 7,200 IP cameras from 140 brands (See the Surveillance Station IP camera Support List for more information)
    • Up to 128 cameras IP cameras on a single Synology product (See the NVR selector for more information)
    • Customizable camera information display including timestamps, formats, and camera positions
    • Versatile event detection types including motion detection, tampering, and PIR
    • Exposure Mode settings for reducing image noise caused by light exposure or day/night mode switching
    • PTZ controls with definable patrol paths
    • Integration of ACAP VMD and ACAP applications (Perimeter Defender, Cross Line Detection, Digital Autotracking, and Tailgating Detector) for AXIS cameras
    • Field of View (FOV) for wider angles
    • Camera groups for easy management of large numbers of cameras
  • Limitations
    • IP addresses in IPv6 format are not supported
    • Certain event detection types, PTZ controls, day/night modes, and FOV adjustments are only available if the camera supports the corresponding features

Deep Video Analytics (DVA)

  • Specifications
    • Four intelligent video analytic algorithms: People Counting, Deep Motion Detection, Intrusion Detection, and No-Idle Zone (Learn more)
    • Parameter Adjuster allows users to optimize detection accuracy by fine-tuning parameters with existing recordings and detection results
    • Detection Results with playback, download, lock, and tagging functions
    • Smart Tags that automatically mark object types and specific behaviors
    • Intrusion Detection and Deep Motion Detection parameters are able to ignore objects smaller than a set size
    • Intrusion Detection that supports detection of specific targets (people, transportation, or all objects)
    • Crowd Detection events that trigger when the number of staying people (entering minus exiting) exceeds a set limit
    • Merge Counting that combines the headcount of multiple People Counting tasks
    • People Counting reports downloadable in HTML and XLSX formats
  • Limitations
    • Deep Video Analytics is only supported on certain models
    • Only four tasks can be enabled and run simultaneously
    • Detection accuracy depends on the actual surroundings and task deployment
    • Certain functions are not supported under CMS

Appendix

  • Specifications
    • CPU: Core i5 and above (Learn more)
    • Operating system: Windows 7 and above, macOS
    • Web player browsers: Google Chrome, Firefox, and Microsoft Edge
    • Video codecs: MJPEG, H.264, H.264+, H.265, H.265+, MPEG4, and MxPEG (The supported formats depend on each client) (Learn more)
    • Streaming tunnel formats: MJPEG, H.264, H.264+, H.265, H.265+, MPEG4, and MxPEG via RTSP over TCP, UDP, and HTTP
    • Languages: Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese Brazil, Portuguese European, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, and Turkish
    • Audio codecs: PCM, AAC, AMR, G.711, 16-bit PCM-LE, and G.726 (The supported formats depend on the specifications of each camera)
    • Audio Pattern audio codecs: mp3, wav, aac, ogg, wma, g726, and amr
    • E-map image formats: BMP, JPG, JPEG, GIF, PNG, and SVG
  • Limitations
    • Recommend web browser: Google Chrome
    • Recommended monitor resolution: 1920x1080
    • H.265, H.265+, MPEG4, MxPEG are not supported on web browsers (H.265 and H.265+ are supported on NVR models and VS360HD)

Synology DS cam

Features

  • An intuitive and on-the-go user interface built for monitoring and recording playback on Android and iOS devices
  • Provides instant notifications of events triggered by surveillance devices

Specifications

  • Complete features are available on:
    • Devices running Android 4.4 and above
    • iPhone, iPad, and iPod touch running iOS 9.0 and above
  • Hardware Decoding to optimize system performance
  • Multi-channel live view and timeline view from Synology NAS/NVR
  • Up to 6 simultaneous playback channels
  • Up to 5x playback speed to track events quickly
  • Customizable layouts in the Multi View page
  • A shortcut panel with buttons such as Switch events, Rewind, Quick seek, Optical zoom, etc.
  • Push notifications of triggered events
  • Notifications with thumbnails for quick access to the single view page of cameras
  • Snapshot-taking of live feeds and recordings
  • A Snapshot page to view all the snapshots stored on Synology NAS/NVR
  • Delete, lock, and download actions of recordings and snapshots
  • Camera broadcast of audio taken from mobile devices
  • PTZ (Pan, Tilt. and Zoom) controls
  • Pre-set camera patrol paths and preset positions applicable for live view monitoring
  • Geofence functions that automatically activate Surveillance Station Home Mode based on users' locations
  • GPS and Wi-Fi assistance for high Geofence detection accuracy
  • License authentication for Synology products without Internet connections or in isolated local networks
  • Event-searching for easy access to recordings with server filters, time duration filters, etc.
  • Video codecs: MJPEG, H.264, H.264+, H.265, H.265+, MPEG4, and MxPEG
  • Audio formats: G711, AAC, G726, PCM, and AMR

Limitations

  • DS cam is only available with Surveillance Station 6.1 and above
  • Recording download is only available with Surveillance Station 7.2 and above
  • Timeline in the Multi View page only supports Sync-mode
  • Only existing patrol paths created via Surveillance Station can be applied
  • Shortcut panel is not supported on Android devices
  • Rewinding is only available with Surveillance Station 8.2.4 and above
  • Home Mode Geofence is only available with Surveillance Station 8.1 and above and can only be modified with sufficient Surveillance Station privileges
  • Enabling GPS and Wi-Fi assistance may increase power consumption
  • Internet connection is required to add or delete licenses
  • Maximum allowable resolutions may vary according to each mobile device