Check and analyze performance metrics for your Synology systems around the world.
Receive alerts with recommended follow-up actions when anomalies are detected.
Safely manage and monitor updates for your servers worldwide via the cloud.
Keep an eye on login activities and backup tasks on your systems wherever you are.
Monitor all your systems in one portal2
Active Insight analyzes statistical data to help you diagnose anomalies on all NAS across different sites. Monitor all metrics from a centralized and intuitive dashboard, and schedule reports in PDF or CSV format to be automatically generated and delivered to always stay updated on your deployment's status.
Analyze performance metrics fleetwide
Inspect the health of your Synology NAS by viewing metrics and historical trends from anywhere on desktop and mobile. Use these insights to model workloads and solve performance bottlenecks. Learn more
Monitor hardware health
Check the memory utilization of each NAS, or take a look at the performance and load average of CPUs.
Track storage use
Get live and historical records of data consumption, IOPS performance, and more for better resource allocation and planning.
Evaluate network performance
Examine the throughput of your devices and measure the latency of your network file systems.
Gauge protection levels in real time3
Centralized monitoring also extends to data and access protection, simplifying the execution of multi-location backup plans and allowing you to react faster in the event of potential security breaches.
A central monitoring platform
Leverage Active Insight to increase IT operational efficiency and minimize troubleshooting efforts
Active Insight identifies signs of possible system failure and will notify you if your deployments are at risk. You can also set up your own rules, dashboards, and alerts based on self-defined standards and thresholds.
Get event notifications with detailed troubleshooting advice whenever Active Insight detects system anomalies affecting any Synology NAS under your administration.
Custom event rules
Configure your dashboard layout and create your own event notification rules to address specific concerns.
Email and push messages
Receive event notifications via email and mobile push notifications to avoid missing anything unusual.
Bring your monitoring station with you
Stay updated on the health and performance of your Synology units even on the go with the Active Insight mobile app. Take action immediately once potential issues arise with handy push notifications.
Access Active Insight
Get started today by enabling Active Insight on your Synology system or give it a go on our demo site.4
For IT enthusiasts
Synology's powerful, cost-efficient NAS devices are suitable for IT enthusiasts who need ample storage for any digital interests and projects.
Small and medium-sized businesses looking for a sophisticated storage solution can benefit from cost-efficient and reliable Synology NAS.
Active Insight is not available for Virtual DSM.
Certain advanced features require purchase of a premium subscription. A free trial is available.
DSM 7.0.1 or newer is required to display performance, backup, and login metrics on the Active Insight web portal. Other restrictions may apply. Refer to the software specifications for more details.
To learn more about Terms & Conditions of Active Insight, please refer to this document.
Stay on top of your fleet at all times
Try Active Insight Premium for free for 30 days.
|Managed devices||Up to 3||Up to 800|
|Performance & storage monitoring|
|Synology package & system updates|
|Synology account delegation|
|Hyper Backup monitoring|
|Login activity monitoring|
|Data update frequency||1 hour/15 mins|
15 mins: CPU, memory, disk, and network info 1 hour: Volume and pool info
|1 min/5 mins|
1 min: CPU and disk info; 5 mins: Memory, network, Hyper Backup, and login monitoring info
|Data retention||1 month||1 year|
Frequently asked questions
How do I purchase Active Insight?
Active Insight can be purchased through the Active Insight web portal under the Subscription menu.
How many licenses do I need to purchase?
The number of licenses needed depends on the number of devices managed under Active Insight. To manage three devices or less without the additional features provided by the Premium plan the Free plan can be used. To manage more than three devices, a Premium license must be purchased for each device. For example, to manage four devices, four Premium licenses must be purchased.
Please note that each Synology Account can only subscribe to one plan. Free and Premium licenses cannot be combined.
What happens to my Active Insight account after Active Insight launches officially?
For existing Active Insight users, the following scenarios are possible:
1. Users who have not clicked “subscribe” in the Active Insight web portal (have not enabled Premium features) and have less than 3 devices under management will be automatically be registered under the Free plan, with 3 licenses assigned to the monitored devices. Services will not be affected for these users.
2. Users who have clicked “subscribe” in the Active Insight web portal (had Premium features enabled) or manage more than 3 devices with Active Insight will have 21 days after the service's official launch to upgrade to a Premium plan. If no Premium plan is purchased, starting on the 22nd day, Active Insight will automatically transition to the Free plan without the additional features available under the Premium plan.
Where are the Active Insight servers located?
Active Insight is hosted in our C2 data center in Frankfurt am Main, Germany.
What are the differences between Synology Central Management System (CMS) and Active Insight?
Synology Central Management System (CMS) is designed to provide powerful central management of Synology devices in a single deployment and requires a Synology NAS to act as host. CMS is ideal for initial deployment and continuous management of storage devices within one domain or network, for example by setting up group policies or running scripts on select Synology NAS.
Active Insight is a cloud-powered monitoring platform that provides limited central monitoring features for Synology NAS distributed globally, across one or several Synology Accounts. In addition to storage and performance metrics, Active Insight also provides Hyper Backup monitoring and unusual login activity monitoring.
What our users are saying about Active Insight.
"With Synology Active Insight our organization has exactly the tool that we need to monitor our clients systems from one central dashboard. All the essential information is there: NAS and disk health, backup status and more. It also makes it easy to centrally deploy firmware updates. Active Insight has saved us a lot of time."
B. Broekema, General Manager, Pixelbyte
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