Press Releases

Synology® XS+/XS Series, Proven Reliability for Business

Now with Five-Year Standard Warranty

Washington, Bellevue—July 8th, 2014—Launching in tandem with the all new RS3614xs, Synology America Corp. announces the standardization of warranties for current* and future XS+ and XS models to five years. The extension covers limited parts and services for the duration, and includes unlimited online and phone support for the lifetime of the product. The new warranty adds extra peace of mind to Synology’s award winning series of small-enterprise class RackStations.

Enterprise Features for Small to Medium Businesses. The XS+/XS series is known for providing enterprise features at an affordable cost. Delivering high availability to minimize downtime, scalability for growing businesses, and virtual storage to reduce overhead, administrative costs, and more.

Each product in the series comes with redundant easily replaceable parts; with some models including redundant power supplies **. For an extra level of data protection all XS+/XS RackStations also include ECC RAM. These features are thoughtfully integrated to provide businesses with superior performance, no matter what their size.

Known Reliability With Extra Peace of Mind: Surveyed, and chosen by SMBs through PCMag, Synology came in as number one for reliability, and awarded PCMag’s Business Choice Award. The new five-year standard warranty, provides extra assurance for a long-term investment.

Synology also offers Advanced coverage that includes: no questions asked replacement service, priority phone support, and next business day shipping on all replacement parts – including complete units***. The new Advanced 5 Year Warranty, is available to supported XS+ and XS models*.

“We are standing behind the durability of our products, by extending the standard parts and services warranty,” said Jason Bonoan, Marketing Manager of Synology America Corp. “Our customers should be concerned with growing their business, and we are confident in our ability to give them that peace of mind. Synology has always strived to make the most reliable NAS on the market, and this is just one more way we are trying to meet the needs of our customers.”

To learn more, please visit http://www.synology.com/en-us/solution/business_storage for more details

*Supported Models
The five year standard warranty, as well as the five year advanced warranty applies to each of the following RackStation products: RS10613xs+, RS3614xs+, RS3614RPxs, RS3614xs, RX1213sas, RX1214, RX1214RP

**RS10613xs+, RS3614xs+, RS3614RPxs, RX1214RP

***Full unit replacement is subject to scrutiny after two full units have been required.

Synology at a Glance

Synology creates network attached storage and IP surveillance solutions that transform the way users manage data and conduct surveillance in the cloud era. By taking full advantage of the latest technologies, Synology aims to help users centralize data storage and backup, share files on-the-go, and implement professional surveillance solutions in reliable and affordable ways. Synology is committed to delivering products with forward-thinking features and the best in class customer services.

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