Synology Package Center Terms of Services

Before you use Synology Package Center, you must accept to be bound by this contract which contains terms of the relationship between you and Synology for your use of Synology Package Center service and the packages you download from the service.

By clicking “I accept” or by use of Synology Package Center Service, you agree to be bound by the terms and conditions contained in this contract (unless alternative package license terms are provided with the package).

Please review the following terms and conditions carefully and be advised that we do not provide any warranties for the Synology Package Center service. This contract also limits our liability for your use of Synology Package service.

Terms and Conditions

1. Synology Package Center and Package.

   1.1. Synology Package Center service is provided by Synology, through which you can browse, search, download and purchase packages.

   1.2. Packages available through Synology Package Center service are only licensed, not sold, to you, when you download any of them by clicking “Install”. For each package, Synology Package Center service will indicate the name of the package developer licensing the package to you, if available, which may be Synology (“Synology Packages”) or a third party package developer (“Third Party Packages”).

   1.3. License while Installation. You may install and use one copy of the Package to each one Synology's Device you personally own or control. You may not install or use a copy of the Package on a device you do not own or control.

   1.4. When you install any of Third Party Package, Synology is not the party to the license relationship between you and the package developer of the Third Party Package. Your use of the Third Party Package will be governed by and subject to the terms and conditions specified in the Third Party Package or an End User License Agreement, if any, attached thereto. Furthermore, Synology is not responsible or liable for (i) the Third Party Package and its content; (ii) your use of the Third Party Package; or (iii) any warranties or claims relating to the Third Party Package.

   1.5. This Contract Only Licenses You Some Rights to Use the Synology Package. We reserve all other rights to the Synology Package and its software. Unless applicable law gives you more rights despite this limitation, you may use the Synology Package only as expressly permitted in this contract. In doing so, you must comply with any technical limitations in the Package that only allow you to use it in certain ways. You may not:

   • Combine the Synology Package into a commercial product, unless otherwise consent from Synology. Work around any technical limitations in the Synology Package;
   • Transfer the Synology Package or this contract to any third party;
   • Rent, lease or lend the Synology Package;
   • Reverse engineer, decompile or disassemble the Synology Package, except and only to the extent that applicable law expressly permits, despite this limitation;
   • Make more copies of the Synology Package than specified in this contract or allowed by applicable law, despite this limitation; or publish the Synology Package for others to copy;

   1.6. When you install or use of any of Third Party Package, you have to keep it in mind that its developer may change its terms and conditions governing the Third Party Package, or modify, suspend, cancel or stop its services thereof at any time; and that Synology is also entitled to change, cancel or stop the Third Party Package and its services, at any time and for any reason. No warranty or commitment is provided therefor by Synology.
   
   

2. You must be at least 13 years old to use Synology Package Center.. If you are at least 13 but under the age of majority in your country, you should review this contract with your parent or guardian to make sure that you and your parent or guardian understand this contract.

3. You Are Responsible For Your Synology Device. You are responsible for your Synology Device and any activity that takes place with your Synology device.

4. Compliance with Law. When you use of Synology Package Service, you will obey (i) the law; (ii) any codes of conduct or other notices we provide; and (iii) promptly notify us if you learn of a security breach related to Synology Package.

5. When you use of Synology Package Center service, you may not (i)engage in, facilitate or further unlawful conduct; (ii) damage, disable, overburden or impair Synology Package Center or over which Synology Package Center runs or interfere with anyone's use and enjoyment of Synology Package Center; and (iii) use Synology Package Center in a way that harms Synology, Synology's affiliates, package developers, or any customer of Synology;

6. Content of Synology Package Center.

   6.1 There are two types of content relating to Synology Package Center, i.e. packages provided by Synology (“Synology Package”) and packages provided by third party (“Non-Synology Package”, “Third Party Package”)

   6.2. Except for Synology Package, you understand that (i) Synology does not control or endorse Non-Synology Package; (ii) Synology does not claim ownership of nor take responsibility for Non-Synology Package; and (iii) Synology does not responsible for any Non-Synology Package, its content, ownership, and etc. and (iv) you will contact the third party directly for any questions or problems you have in downloading or using Non-Synology Package as it directs with the Package.

   6.3. Please be advised that any content in Synology or Non-Synology Package such as music, photos and video may be protected by copyright and that People appearing in content may have a right to control use of their image. You may not share the content in Synology Package or Non-Synology Package with other people unless you own the rights or have permission from the owner. You understand that sharing content with other people violating others' copyrights and other intellectual property rights violates this contract.
   
   

7. Purchases of Package and Refunds.

   7.1. Charges. Section 7 applies to any purchases made from Synology Package Center, including of Synology Package and Non Synology Package. Please be advised that for any of your purchase of Third Party Package, Synology will be appointed to be an agent by the package developer thereof in connection with payment collection, issuance of invoice and any refund for the transaction. You acknowledge that, even if you do not make any purchase, you may still incur other charges (not covered by this Section 7), incidental to your downloading or using the package, if the package so specifies.

   7.2. Payment. When you purchase a package for which a fee is payable, you select or confirm your payment method. You must be authorized to use the payment method you select or confirm. You are responsible for the timely payment of all fees and for providing Synology with valid payment method information for payment of all fees. You authorize us to charge you for package purchases using your payment method. You acknowledge that your payment method may require us to send your charges to a third party, such as a payment processor.

   7.3. Prices and Taxes. The price for package excludes all taxes and other charges as stated with the purchased package (such as VAT, sale tax and etc.), unless stated otherwise. You are responsible for any taxes that you are obligated to pay or that we may collect from you and all other charges to be incurred.

   • The Prices for packages may change at any time, and Synology does not provide price protection or refunds in the event of a price reduction or promotional offering.
   • Please be advised that any currency exchange settlements are based on your contract with your payment method provider.

   7.4 Refund policies. Unless otherwise provided by law or in this Section 7.4, You may cancel your purchase of the Package within 7 working days after your purchase, and get a refund of the purchase price upon deleting all copies of the acquired Package. Synology reserves the right to approve or deny any cancellation made after 7 working days at its sole discretion. If the applicable law allows you to cancel the transaction within a specified period, Synology will make a refund to you, provided that only the cancellation is made within the period required by the applicable law, and that you have deleted all copies of the acquired Package. Upon cancellation, you may no longer be licensed to access or use the Package that you acquired through that transaction. You shall comply with the Synology’s request to confirm that you have deleted all copies of the acquired Package.

   7.5 Sole Remedy. If a package becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your package, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Synology.

   7.6 Stop Your Use of Synology Package Service. In order to protect Synology Package Center, its customers and Package Developers, Synology may a) remove any package from Synology Package Center and for any reason; and b) stop your access to Synology Package Center service for any reason, without any advance notice to you.
   
   

8. Privacy Policy.

   8.1. For the purpose of operating and providing Synology Package Center, we may access or disclose your contact information, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Synology or our customers and package developers, including the enforcement of our contracts or policies governing your use of Synology Package Center; (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Synology employees, customers, package developers, or the public or (d) to contact you regarding issues with the packages you have downloaded.

   8.2. Please let advised that Synology retains the right to block or otherwise prevent delivery of any type of communication to or from Synology Package Center as part of our efforts to protect Synology Package Center, protect our customers, package developers and the relevant right owner or stop you from breaching this contract, and that the technology or other means we use may hinder, break or stop your use of Synology Package Center.
   
   

9. Change to Contract. Synology retains the right to change this contract at any time. If we change this contract, we will post a notice on the Synology Package Center or otherwise notify you that the contract has been changed. If you do not agree to these changes, then you must cancel and stop using Synology Package Center. If you do not stop using Synology Package Center, then your continued use will constitute your acceptance of the changed contract, and the changed contract will apply to your use of Synology Package Center after the date of the change.

10. Change or Cancel Synology Package Center. We may change Synology Package Center, delete features, cancel or suspend access to Synology Package Center Service at any time and for any reason. Our cancellation or suspension may be without cause and/or without notice. Upon cancellation, your right to use Synology Package Center stops right away. Once Synology Package Center is cancelled or suspended, any data you have stored on Synology Package Center may not be retrieved later, which includes backup copies of packages you may have downloaded. Our cancellation of Synology Package Center will not alter your obligation to pay all incurred charges.

11. NO WARRANTY. We provide Synology Package Center and either of the packages therein “as-is,” “with all faults” and “as available.” We do not guarantee the accuracy or timeliness of information available in Synology Package Center or any package therein. We and our affiliates and package developers give no express or implied warranties, guarantees or conditions. You may have additional consumer rights under your local laws that this contract cannot change. We exclude any implied warranties including those of merchantability, fitness for a particular purpose, workmanlike effort and non-infringement.

12. LIABILITY LIMITATION. Synology and its affiliates and package developers (unless alternative package license terms are provided with the package) shall not be liable under this contract for any direct damages in excess of the amount you paid for Synology Package Center or the package, as applicable. You cannot recover any other damages, including consequential, lost profits, data loss, special, indirect, incidental or punitive damages.

13. Scope of application limitation. The limitation specified in Section 11 applies to anything related to (i) Synology Package Center service, (ii) Synology Package, Third-Party Package or any third-party conduct,(iii) viruses or other disabling features that affect your access to or use of Synology Package Center, (iv) incompatibility between downloaded packages and other services, software and hardware, (v) delays or failures you may have in initiating, conducting or completing any transmissions, downloads or transactions in connection with Synology Package Center or a package in an accurate or timely manner, and (vi) claims for breach of contract, breach of warranty, guarantee or condition, strict liability, negligence or other tort. Please be advised that the limitation also applies even if (i) this remedy does not fully compensate you for any losses, or fails of its essential purpose; or (ii) Synology knew or should have known about the possibility of the damages.

14. Contract Interpretation. All parts of this contract apply to the maximum extent permitted by law. If a court decides that any part of this contract cannot be enforced, the part will be replaced by the terms that most closely match the intent of that we cannot enforce, but the rest of this contract will not change. This is the entire contract between you and us regarding your use of Synology Package Center. It supersedes any prior contract or statements regarding your use of Synology Package Center.

15. One Year Limitation for Your Claim. Any claim related to this contract or Synology Package Center shall be brought within one year. The one-year period begins on the date when the claim first could be filed. The claim will be permanently barred, if it is not filed in time. This applies to you and your successors. It also applies to us and our successors and assigns.

16. Governing Law. Please be advised that the laws of Taiwan will govern the interpretation of this contract, any terms thereof, package purchase and any claims arisen therefrom, unless otherwise specified in the package relating to the claim, without regard to the conflicts of law's provisions thereof, and shall be brought in a court in Taiwan. You agree to submit to the personal jurisdiction of any of those courts.

17. Assignment. You may not assign this contract, or any part of it, to any other person. You may not transfer to anyone else, either temporarily or permanently, any rights to use Synology Package Center or any part of Synology Package Center.

18. Notices.

    18.1. Your Notices to Us. You may notify us in the form required in https://www.synology.com/company/contact_us. We do not accept e-mail notices.

    18.2. Notices We Send You; Consent Regarding Electronic Information. This contract is in electronic form. We will send you certain information regarding Synology Package Center that the law requires us to send you. We may send you this information in electronic form by (i) by e-mail at the e-mail address you specified when you signed up for your use of Synology Package Center, if so required; (ii) by access to a Synology web site that will be designated in an e-mail notice sent to you at the time the information is available; (iii) by access to a Synology web site that will be generally designated in advance for this purpose; or (iv)by a prompt notification message upon launching Synology Package Center.

    Notices provided to you via email or pop-up notification messages will be deemed given and received on the date when the notification was sent out. As long as you can access and use Synology Package Center, you have the necessary software and hardware to receive these notices or message while your use of Synology Package Center. If you do not consent to receive any notices electronically, you must stop using Synology Package Center.

    18.3. Copyright and Trademark Notices. All contents of Synology Package Center are Copyright © Synology Inc. and other copyright owners. Copyright and other intellectual property laws and treaties protect any software or content provided as part of Synology Package Center. The names of actual companies and products mentioned in Synology Package Center may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.
    
    

19. Support.
    Customer support for Synology Package Center is available at https://www.synology.com.