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Synology has offered us a cost-effective backup solution for many of our locations around the world. The interface is easy to use and the support offered by Synology technicians is helpful and timely.
Jacob Kirschner, Datacenter Technician
The Challenge
SCHOTT operates in a highly distributed manufacturing environment, with IT infrastructure
required to support both high-volume production systems and core business functions
across 14 sites in North America. As the company’s virtual machine (VM) footprint grew,
with 5 to 200 VMs per location, its file-based backup solution failed to keep up. The file
based system also lacked VM-level access controls, making it difficult to manage backup
permissions and ensure full coverage across virtual environments. In addition, limited
scalability from legacy vendors combined with growing licensing fees introduced
unnecessary complexity and overhead.
To future-proof its operations, SCHOTT needed a backup platform that included air-gapped
functionality and streamlined VM management across hundreds of systems. It also had to
support multiple storage tiers and scale flexibly without triggering additional licensing or
infrastructure costs.
The Solution
To modernize its VM Backup strategy, Schott deployed several Synology NAS units to
centralize backups across multiple sites and ensure enhanced cyber resilience for their
critical workloads. Around the globe, the company protects over 300 virtual machines and
stores approximately 80 TB of backup data per region.
SCHOTT deployed Synology NAS units across all 14 of their locations in North America.
Each site houses a Synology SA or RS series NAS for their virtual workloads with another
offsite Synology NAS deployed to centralize backup data. Testing Synology’s newest
enterprise offering, SCHOTT deployed an ActiveProtect DP7400 backup appliance at their
Pennsylvania facility to manage daily VM backups. DP7400 replaced older volume-based
systems, simplifying storage management and improving backup efficiency without requiring
pre-allocated volumes.
Synology ActiveProtect has enabled SCHOTT to automate the safeguarding of business
critical and operational systems. These systems include file servers, database hosts, and
virtual machines that control real-time output and quality monitoring. IT teams established
predefined rules that linked VMs to designated plans by department ensuring newly added
workloads were automatically protected. This setup reduced the overall IT overhead and
enhanced Schott’s overall cyber resilience.
Synology ActiveProtect has been a key asset for IT managers responsible for multiple sites,
offering higher visibility across the environment and enabling more responsive oversight.
The improved user experience and centralized monitoring tools have made ActiveProtect a
practical solution for managing complex, distributed VM infrastructure.
The Benefits
With Synology, SCHOTT has implemented a reliable and flexible backup framework
purpose-built for its global manufacturing environment. Active Backup for Business
addressed long-standing file-level permission limitations by enabling VM-based backups
with more centralized access control, while the switch to ActiveProtect eliminated the need
for volume allocation and manual VM assignments. Crucially, the move to Synology has
also brought cost savings. In North and South America alone, SCHOTT avoided an
estimated $35,000 per year in competitor licensing fees.
Today, SCHOTT safeguards more than 300 VMs across three continents with a backup
platform that matches the flexibility and resilience required by the manufacturing sector.
ActiveProtect has proven itself as an efficient, future-ready solution that delivers both
operational simplicity and enterprise-grade protection.
SCHOTT is a glass company specializing in the manufacture of glass and glass-ceramics.
Founded in 1884, SCHOTT has grown to become a global company with over 17,400
employees across 30 countries. In addition to producing high-quality glass for use in
semiconductors, pharmaceuticals, aerospace, and more, SCHOTT is also a global leader in
research and development. The founder, Otto Schott, is credited with the invention of
borosilicate glass, and ongoing research at SCHOTT has resulted in 4,200 worldwide
patents.
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