Versatile AI camera for securing any location
Watch videoConsistently clear footage, 24/7
Enhance your surveillance with camera-based AI
Be proactive with surveillance. AI features empower security staff to watch over multiple locations more efficiently.
People & Vehicle Counting
Gauge occupancy levels with aggregated counting of people and vehicles entering and leaving your premises, with automatic alerts when capacity is reached.
People & Vehicle Counting
Gauge occupancy levels with aggregated counting of people and vehicles entering and leaving your premises, with automatic alerts when capacity is reached.
People and Vehicle Detection
Protect against loitering and boost security with cameras that leverage AI to distinguish people and vehicles from other moving objects with high accuracy.
People and Vehicle Detection
Protect against loitering and boost security with cameras that leverage AI to distinguish people and vehicles from other moving objects with high accuracy.
Intrusion Detection
Identify trespassers without maintaining dedicated staff on site. Draw virtual borders to automatically receive alerts when people or vehicles cross.
Intrusion Detection
Identify trespassers without maintaining dedicated staff on site. Draw virtual borders to automatically receive alerts when people or vehicles cross.
Instant Search
Investigate incidents quickly after they happen. Instant Search lets operators search for activities of interest within a certain area.
Instant Search
Investigate incidents quickly after they happen. Instant Search lets operators search for activities of interest within a certain area.
Auto Tracking
Auto Tracking seamlessly locks onto and trails the moving target, ensuring continuous centering on the screen.
Auto Tracking
Auto Tracking seamlessly locks onto and trails the moving target, ensuring continuous centering on the screen.
bullet Easy setup, configuration, and firmware updates bullet No Surveillance Station device licenses required
bullet Easy setup, configuration, and firmware updates bullet No Surveillance Station device licenses required
| Max. video resolution | 5MP (2880x1620) | 8MP (3840x2160) | 5MP (2880x1620) | 5MP (2880x1620) | 4MP (2560x1440) | |
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| Connectivity | PoE | PoE | PoE | PoE | 2.4 GHz / 5 GHz Wi-Fi | |
| Field of View | 110° H, 56° V, 132° D |
Wide: 112.1° H, 58.0° V, 137.5° D Tele: 47.5° H, 26.6° V, 54.6° D | 110° H, 56° V, 132° D | 110° H, 56° V, 132° D | 125° H, 72° V, 145° D | |
| Night vision | 30 meters |
IR LEDs: 38 m White LEDs: 31 m | 30 meters | 30 meters | 10 meters | |
| Event analytics |
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| License Plate Recognition | - | V | - | - | - | |
| Smoke Detection | - | V | - | - | - | |
| Instant Search | People, Vehicle, Motion | People, Vehicle, Motion | People, Vehicle, Motion | People, Vehicle, Motion | People, Vehicle, Motion | |
| Auto Tracking | People | People | People | People | People | |
| Audio | Audio in | Audio in | Audio in | Audio in | Two-way | |
| Protection | IP67, IP66, IK10 | IP67, IP66, IK10 | IP67, IP66 | IP67, IP66, IK10 | IP65 | |
| Warranty | 3-year | 5-year | 3-year | 3-year | 2-year | |
| Surveillance device license | - | Required | Required | Required | - | |
| Max. video resolution | 5MP (2880x1620) | 5MP (2880x1620) | 5MP (2880x1620) | 4MP (2560×1440) | |
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| Connectivity | PoE | PoE | PoE | 2.4 GHz / 5 GHz Wi-Fi | |
| Field of View | 110° H, 56° V, 132° D | 110° H, 56° V, 132° D | 110° H, 56° V, 132° D | 125° H, 72° V, 145° D | |
| Night vision | 30 meters | 30 meters | 30 meters | 10 meters | |
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| Audio | Audio in | Audio in | Audio in | Two-way | |
| Protection | IP67, IP66, IK10 | IP67, IP66 | IP67, IP66, IK10 | IP65 | |
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Cloud backup | products_camera.compare_r24c2 | V | V | V | |
| Low bandwidth mode | products_camera.compare_r25c2 | V | V | V | |
| Camera offline mode | products_camera.compare_r26c2 | V | V | V | |
| Compliant | NDAA, TAA | Yes | Yes | Yes | |
| Warranty | 3-year | 3-year | 3-year | 2-year | |
Learn more about Synology surveillance solutions
The TC500 camera provides edge recording support with microSD cards, which enables failover storage for enhanced system reliability during network failure.
Recording autonomy depends on the bitrate (which, if set to Variable Bitrate, in turn depends on the scene) and the size of the SD card. For example: A 16 Mbps stream will generate about 179 GB per day. Thus, a 256 GB microSD card can comfortably store at least 31 hours of footage.
How to configure the TC500 for the best image quality? To ensure optimal image quality, you can refer to the Synology Camera placement and image optimization guide. This user guide covers key factors and considerations for camera placement and image optimization. Does the camera support POE+? The TC500 supports the PoE (IEEE 802.3af Type 1 Class 3) standard. Since the PoE+ (IEEE 802.3at) standard is backward compatible, using a PoE+ compliant switch with the TC500 is fully supported. However, if using a non-standard passive PoE switch or injector, please ensure it provides a 48V output and sufficient wattage to properly power Synology cameras.|
Hardware Specifications
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Optical
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Optical
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Image Sensor | 1/2.7" |
| IR LED wavelength | 850 nm | |
| Max. IR distance | 30m (98.4ft) (0.001lux) | |
| Shutter Speed | 1/16000 s to 1/30 s | |
| Day & Night | Automatically removable infrared-cut filter | |
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Lens
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Lens
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Lens type | Fixed Focal |
| Focal Length | 2.8 mm | |
| Field of View | 110° H, 56° V, 132° D | |
| DORI | D: 60m, O: 24m, R: 12m, I: 6m | |
| Aperture | F1.8 | |
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Video
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Video
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Max. video resolution | 2880x1620 @ 30 FPS |
| Multi-exposure HDR | ||
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Audio
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Audio
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Microphone | |
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I/O
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I/O
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Ethernet | RJ45 10M/100M Ethernet port X 1 |
| Reset | ||
| On-Board Storage |
MicroSD card slot X 1 Supported file format: exFAT Note: microSD card is not included |
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Power
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Power
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IEEE 802.3af Type 1 Class 3 or 12V DC | |
| Power Consumption | 4.8 watts | |
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General
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General
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Form Factor | Turret |
| Dimension | Ø97 × 88 mm (Ø3.82 x 3.46”) | |
| Weight | 387 g (0.85 lbs) | |
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Temperature
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Temperature
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Operating Condition |
Starting temperature:-30°C to 50°C (-22°F to 122°F) Operating temperature: -30°C to 50°C (-22°F to 122°F) (IR off) Operating temperature: -30°C to 40 °C (-22°F to 104°F) (IR on) Operating humidity: 5%~95% (non-condensing) |
| Storage Condition |
Storage temperature: -40°C to 60°C (-40°F to 140°F) Storage humidity: 5%~95% (non-condensing) |
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Certification
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Certification
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| Waterproof |
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| Vandal | IK10 | |
| NDAA Compliant | ||
| TAA Compliant | ||
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Warranty
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Warranty
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3-year | |
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Packaging Content
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Packaging Content
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Software Specifications
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Video & Audio
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Video & Audio
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Main Stream |
2880x1620 @ 30 FPS 2560x1440 @ 30 FPS 2304x1296 @ 30 FPS 1920x1080 @ 30 FPS 1280x720 @ 30 FPS |
| Maximum Bitrate | 8192 kbps | |
| Sub Stream |
1920×1080 @ 15 FPS 1280x720 @ 30 FPS |
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| Bitrate Control |
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| Audio Compression | G.711 | |
| Audio Denoise | ||
| Image Adjustment |
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| Day/Night Mode |
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| Video Orientation |
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| Privacy Mask |
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| Max RTSP Connections | 4 | |
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Analytics
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Analytics
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Event Analytics |
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| People & Vehicle |
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| Counting | People and Vehicle Counting | |
| Intrusion | One way or Two way | |
| Instant Search |
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| Auto Tracking | People | |
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Security
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Security
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IP Filter |
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| Connection Management | ||
| Firmware Update |
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| Signed Firmware | ||
| HTTPS | ||
| SRTP | ||
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Storage Management
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Storage Management
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Storage | microSD Card & Synology NAS |
| SD Card Recording Mode |
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Camera Web Interface
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Camera Web Interface
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Liveview | |
| Network |
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| Camera Log Export | ||
| Protocol Support | HTTP, HTTPS, TLS v1.2, TCP/IP, UDP, IPv4, UPnP, RTSP, NTP, DHCP, SSL, RTP, SRTP | |
| Supported Browsers | Google Chrome | |
| Supported Language | English, Deutsch, Français, Italiano, Español, Dansk, Norsk, Svenska, Nederlands, Русский, Polski, Magyar, Português do Brasil, Português Europeu, Türkçe, Český, ภาษาไทย, 日本語, 한국어, 繁體中文, 简体中文 | |