Same great performance and functionality
Give a second life to our trusted solutions. Experts carefully clean and preserve what is good, strict testing ensures full functionality, and new parts and accessories 1 complete the package.
Same reliable support from Synology
Receive the same product warranty2 and great customer service as with any new purchase. Enjoy direct technical support and RMA, as well as 30-day returns3 for added peace of mind.
Synology’s refurbishment process
Every one of our refurbished units is given a full functional test so you can be sure it meets Synology’s high standards.
01
Rigorous inspection
Products are thoroughly examined upon arrival.
02
Hardware check
Units are cleaned, data is wiped, and parts replaced if needed.
03
Software check
Firmware is updated and reset to factory settings.
04
Full functional test
A final check ensures Synology’s high quality standards are met.
05
Packaging and shipping
Refurbished units are dispatched with new accessories and packaging.
The Synology difference. Shop with us for these reasons and more.
Free shipping
Free standard shipping3 on orders over $200
Optional expedited delivery
Get your order as early as next day
30-day return policy
30-day moneyback guarantee for all orders3
Warranty by Synology
Direct technical support and RMA service
Notes:
Outer shells of refurbished DiskStations are replaced with brand-new panels (excluding the rear and bottom). Additionally, refurbished units come with all-new packaging and new accessories (excluding power adapter, which is refurbished).
See warranty details on product page for more information. Refurbished products are not eligible for Extended Warranty and Extended Warranty Plus plans.
Some conditions may apply. See our Sales Policy for more info.