Synology Certified Refurbished

Synology Certified Refurbished

Buying a brand new unit is not the only way to experience Synology’s extensive product line. Units refurbished by Synology are restored to their original condition, and buying Synology Certified Refurbished offers a sustainable and cost-effective way to achieve the high quality solutions Synology is known for.

Explore our refurbished models

Same great performance and functionality

Same great performance and functionality

Give a second life to our trusted solutions. Experts carefully clean and preserve what is good, strict testing ensures full functionality, and new parts and accessories 1 complete the package.

Same reliable support from Synology

Same reliable support from Synology

Receive the same product warranty2 and great customer service as with any new purchase. Enjoy direct technical support and RMA, as well as 30-day returns3 for added peace of mind.

Synology’s refurbishment process

Every one of our refurbished units is given a full functional test so you can be sure it meets Synology’s high standards.

01

Rigorous inspection

Products are thoroughly examined upon arrival.

Products are thoroughly examined upon arrival.

02

Hardware check

Units are cleaned, data is wiped, and parts replaced if needed.

Units are cleaned, data is wiped, and parts replaced if needed.

03

Software check

Firmware is updated and reset to factory settings.

Firmware is updated and reset to factory settings.

04

Full functional test

A final check ensures Synology’s high quality standards are met.

A final check ensures Synology’s high quality standards are met.

05

Packaging and shipping

Refurbished units are dispatched with new accessories and packaging.

Refurbished units are dispatched with new accessories and packaging.

The Synology difference. Shop with us for these reasons and more.

Free shipping

Free shipping

Free standard shipping3 on orders over $200

Optional expedited delivery

Optional expedited delivery

Get your order as early as next day

30-day return policy

30-day return policy

30-day moneyback guarantee for all orders3

Warranty by Synology

Warranty by Synology

Direct technical support and RMA service

Visit Synology Store

Notes:

  1. Outer shells of refurbished DiskStations are replaced with brand-new panels (excluding the rear and bottom). Additionally, refurbished units come with all-new packaging and new accessories (excluding power adapter, which is refurbished).

  2. See warranty details on product page for more information. Refurbished products are not eligible for Extended Warranty and Extended Warranty Plus plans.

  3. Some conditions may apply. See our Sales Policy for more info.