Warranty and returns for resellersMake the Return Merchandise Authorisation (RMA) process easier than ever with Synology

As a Synology reseller, how do I get a replacement on a faulty Synology product?More details here: How do I make a warranty claim for my Synology product? What basic checks should I perform?How to make a warranty claimBefore making a warranty claim, check for basic troubleshooting stepsLearn moreRMA GuideDownload the RMA guide for Synology drive inspectionsLearn moreAll ProductsCheck the support status of all products hereLearn moreSpeak to our team for more information on the RMA processFill in the form and our team will review your application shortly Contact us Notes:To benefit from increased warranty duration, direct RMA with Synology and addtional return features (advanced RMA or express shipping), you can subscribe to Synology Extended Warranty Plus