Active Insight

Active Insight

Safeguard the health and performance of your NAS deployments across multiple sites using Active Insight's automated real-time monitoring, protection, and troubleshooting advice.1

Global monitoring

Global monitoring

Analyze all Synology NAS on a central cloud-hosted platform.

Technical advice

Technical advice

Receive alerts with recommended follow-up actions when anomalies are detected.

Extensive analysis

Extensive analysis

Gain complete oversight of your deployments from anywhere.

Security dashboard

Security dashboard

Keep an eye on login activities and backup tasks on your systems wherever you are.

Monitor all your NAS from a single portal2

Active Insight analyzes statistical data to help you diagnose anomalies on all NAS across different sites. Monitor all metrics from a centralized and intuitive dashboard, and schedule reports in PDF or CSV format to be automatically generated and delivered to always stay updated on your deployment's status.

Monitor all your NAS from a single portal<sup>2</sup>

Analyze every aspect of your NAS fleet

Inspect the health of your Synology NAS by viewing metrics and historical trends from anywhere on desktop and mobile. Use these insights to model workloads and solve performance bottlenecks. Learn more

Monitor hardware health

Check the memory utilization of each NAS, or take a look at the performance and load average of CPUs.

Track storage use

Get live and historical records of data consumption, IOPS performance, and more for better resource allocation and planning.

Evaluate network performance

Examine the throughput of your devices and measure the latency of your network file systems.

Gauge protection levels in real time3

Centralized monitoring also extends to data and access protection, simplifying the execution of multi-location backup plans and allowing you to react faster in the event of potential security breaches.

Backup tasks

Monitor Hyper Backup tasks across all your devices together, making it even simpler to stay on top of your device backups.

Login attempts

Receive alerts when abnormal login patterns are detected, with detailed logs that help you respond faster to potentially dangerous situations.

Manage updates fleetwide

View and install available updates for all Synology systems under your management, check update statuses and issues, and receive notifications when new versions are available.

Backup tasks
Login attempts
Manage updates fleetwide

A central monitoring platform

Leverage Active Insight to increase IT operational efficiency and minimize troubleshooting efforts

Manage different accounts from one portal

Add several Synology Accounts to your Active Insight dashboard to manage devices for different clients, teams, or users.

One-stop support

Support tickets submitted for devices with Active Insight enabled will automatically include system diagnostics logs, allowing our support teams to start investigating the issue faster.

Manage different accounts from one portal
One-stop support

Actionable intelligence

Active Insight identifies indicators of possible system failure to complement your own metric analysis. Aggregated statistics will notify you if your deployments are at risk.

Problem-solving advice

Get event notifications with detailed troubleshooting advice whenever Active Insight detects system anomalies affecting any Synology NAS under your administration.

Custom event rules

Configure your dashboard layout and create your own event notification rules to address specific concerns.

Email and push messages

Receive event notifications via email and mobile push notifications to avoid missing anything unusual.

Bring your monitoring station with you

Stay updated on the health and performance of your Synology units even on the go with the Active Insight mobile app. Take action immediately once potential issues arise with handy push notifications.

Bring your monitoring station with you

Access Active Insight

Get started today by enabling Active Insight on your Synology system or give it a go on our demo site.4

How to set up Active Insight

Release Notes

Looking to centrally manage all your Synology NAS?

Leverage Synology Central Management System (CMS) to configure settings and manage thousands of Synology NAS servers from one platform.

Notes:

  1. Active Insight is not available for Virtual DSM.

  2. Active Insight is currently in Beta with all features available for evaluation. Certain functionalities may require a separate subscription upon official release.

  3. DSM 7.0.1 or newer is required to display performance, backup, and login metrics on the Active Insight web portal. Other restrictions may apply. Refer to the software specifications for more details.

  4. To learn more about Terms & Conditions of Active Insight, please refer to this document.

Stay on top of your fleet at all times50% OFF

Try Active Insight Premium for free for 60 days. If you decide to subscribe, get Premium for only €9.99 per year instead of €19.99. Offer valid until December 31, 2022.

FreePremium

€0/device/year

€9.99/device/year

€19.99/device/year

Price does not include VAT.1
Managed devicesUp to 3Up to 800
Performance & storage monitoring
Synology package & system updates
Synology account delegation
Hyper Backup monitoring
Login activity monitoring
Custom reports
Custom events
Data update frequency1 hour/15 mins

info15 mins: CPU, memory, disk, and network info 1 hour: Volume and pool info

1 min/5 mins

info1 min: CPU and disk info; 5 mins: Memory, network, Hyper Backup, and login monitoring info

Data retention1 month1 year

Frequently asked questions

How do I purchase Active Insight?

What happens after the current promotion ends?

How many licenses do I need to purchase?​

What happens to my Active Insight account after Active Insight launches officially?​

Where are the Active Insight servers located?

What are the differences between Synology Central Management System (CMS) and Active Insight?​

Customer Story

What our users are saying about Active Insight.

Customer Story

"With Synology Active Insight our organization has exactly the tool that we need to monitor our clients systems from one central dashboard. All the essential information is there: NAS and disk health, backup status and more. It also makes it easy to centrally deploy firmware updates. Active Insight has saved us a lot of time."

B. Broekema, General Manager, Pixelbyte

Notes:

  1. The price displayed does not include VAT. Applicable taxes in accordance to your billing address will be included before checkout.