Application component
Synology Chat
Channels and Conversations
- Allows users to create channels for groups with similar interests or goals without a member limit.
- Supports one-on-one and small-group conversations without invitations.
- Allows external users to sign in with guest accounts and join discussions.
- Allows users to encrypt channels and conversations so messages are unavailable to administrators.
- Allows users to reset or renew private keys for encrypted channels or conversations if a key is lost or no longer secure.
- Supports up to 9 members in a conversation.
- Directs users to create a channel when a conversation reaches the member limit.
Messages and Collaboration
- Supports emoji, stickers, reactions, hashtags, mentions, snippets, scheduled messages, polls, threads, forwarded messages, pinned messages, and bookmarks.
- Notifies users through mentions by using the "@" symbol before a username.
- Displays snippets as message previews in the selected snippet type.
- Allows polls to include file attachments.
- Poll questions and options can contain up to 120 characters.
- Allows users to comment on messages, files, or snippets in threads.
- Allows messages to be forwarded to other channels or conversations.
- Displays pinned messages in the Bulletin section of channels and conversations.
- Displays bookmarked messages in the My Collection section of channels and conversations.
- Allows messages to be scheduled for selected channels or conversations.
- Allows users to start third-party video conferences when entering /jitsi in a channel or conversation.
- Integrates with Synology Calendar for event creation and management.
- Allows users to customize profiles, nicknames, wallpaper, themes, notification settings, snooze settings, and away status.
- Provides notification options for all messages, mentions and subscribed-thread comments, mentions only, or no notifications.
- Mutes push notifications on client devices, including mobile apps and web browsers.
- Allows users to set their status to away for a specified period.
File Sharing
- Allows users to upload files from Synology NAS and other devices with descriptions.
- Allows users to insert Synology Drive file links directly into messages.
Search and Organization
- Allows users to search messages by attributes, conversations, and time.
- Supports "has", "file type", and "hashtag" as attribute operators.
- Supports "in", "from", and "mention" as conversation operators.
- Supports "before" and "after" as time operators.
- Supports pinning important messages and files.
- Displays URLs and threads in separate sections.
- Messages can be bookmarked, scheduled, or set as reminders.
- Archives existing messages before a new member joins a private channel.
- Archives messages in public channels and conversations.
Message Modification and Safe Browsing
- Allows administrators to enable users to edit or delete sent messages.
- Allows administrators to limit message modification to messages sent within the last 24 hours or allow modification of all messages.
- Prevents users from modifying sent messages when message modification is disabled.
- Checks posted URLs with Google Safe Browsing and warns users about unsafe URLs.
Custom Integrations
- Allows users to post messages from external sources through incoming webhooks.
- Allows users to send data from Synology Chat to external URLs through outgoing webhooks.
- Triggers outgoing webhooks through slash commands.
- Allows bots to start one-on-one conversations and post messages from external sources.
- Supports up to 5 ChatBots on each Synology Chat Server.
Synology Chat Admin Console
Channel and Conversation Administration
- Allows administrators to hide, show, or close system channels, public channels, and private channels.
- Provides Guest Manager for enabling guest users and managing guest accounts.
- Allows administrators to enable file uploads from Synology NAS, including shared folders.
- Allows administrators to enable Synology Drive file links in Synology Chat messages.
- Allows administrators to configure the maximum file upload size.
- Automatically adds users to Chat after administrators grant them privileges.
- Supports importing Local, LDAP, and Domain users.
Audit, Lookup, and Retention
- Allows administrators to audit and delete messages from unencrypted channels and conversations.
- Allows administrators to search for messages with operators through Lookup, then delete or hide those messages from users.
- Records general user activity in operation logs.
- Records administrative activity, including Lookup operations, in audit logs.
- Allows administrators to automatically delete content older than a specified retention period.
- Messages from encrypted channels and conversations are unavailable to administrators.
Encryption Administration
- Allows administrators to enable end-to-end encryption for channels and conversations in Synology Chat.
Affiliated Utility
Synology Chat Mobile
Mobile Messaging
- Supports text messages, reactions, emoji, hashtags, channels, conversations, encrypted communication, threads, file uploads, and snooze schedules.
- Displays unread messages in the Unread section.
- Allows users to record and play voice messages up to 60 seconds.
- Allows users to upload photos, videos, and files from mobile devices with descriptions.
- Allows users to start calls by tapping phone numbers in messages.
- Protects data with a passcode lock and supports fingerprint scanning.
- Allows users to set storage limits for cached images and files.
- Allows users to send images in original quality or compress them to reduce data usage.
- Allows users to search conversations and channels by keyword using Advanced Search.
- Synology Chat mobile requires iOS 11.0 or above or Android 10 or above.
Synology Chat Client
Desktop Messaging
- Provides desktop access to messaging, channels, conversations, encryption, message organization, file sharing, search, and custom integrations.
- Allows users to capture and share screenshots.
- Allows users to download files to folders on the client computer.
- Synology Chat Client requires Windows 7, Windows 10, macOS 10.13 or above, and Ubuntu 18.04 or above.