"With Synology NAS in our organization, we don't have to worry about hotel surveillance at all."

We've been very happy with Synology since we adopted its solutions 3 years ago. With Synology NAS in our organization, we don't have to worry about hotel surveillance at all.

Mohammed Hafiz, Group Information Technology Manager, IHG Group

The Challenge

Prior to adopting Synology NAS as their main surveillance system, the three hotels were using traditional DVR with cameras, which could result in low video quality and stability when it came to long-distance outdoor deployment under extreme temperature (up to 50∘C) during summer time. The associated security risks at vehicle entry and exit as well as for daily walk-in-and-out staff therefore prompted Holiday Inn to look for a new solution.

The Solution

To improve the stability of video monitoring, the hotels decided to replace the old DVR system with Synology's surveillance solution, which is easily integrated into existing IT infrastructure. Compatible with an extensive range of IP cameras, it also gives full flexibility of camera selection during deployment.

Currently, 17 units of Synology RackStations and DiskStations are managing a total of 560 cameras and company data at Holiday Inn Riyadh - Meydan, Izdehar, and Olaya. In order to efficiently manage the recording servers and monitor video streams, Surveillance Station Central Management System (CMS) is adopted in all three hotels, with which the security personnel can easily manage cameras, live feeds and recording footages via a single web portal from the host server.

In case any suspicious event or emergency occurs, the recording footages are archived in the servers for 20 days. With the Synology CMS support, which can be quickly located via Timeline Smart Search for playback, analysis or exporting purpose in the future. 

The Customer

InterContinental Hotels Groups (IHG) is a global company which owns 9 hotel brands and over 4,900 hotels across nearly 100 countries around the world. As part of IHG Group, Holiday Inn Riyadh – Meydan, Izdehar, and Olaya are three of the best hotels in Riyadh, Saudi Arabia. With more than 1,000 employees and more than 900 rooms, Meydan, Izdehar, and Olaya are busy with guests all over the year.


(Left: Holiday Inn Olaya, Middle: Holiday Inn Izdehar, Right: Holiday Inn Meydan)

Saudi Arabia

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