Synology Product Security Advisory

Synology is committed to customer safety and the ongoing security of our products. We allocate resources to fix and patch vulnerabilities as soon as they are discovered by internal tests, researchers, or customers.

Report Vulnerabilities

To report security issues that affect Synology products, please contact:

Please note that this e-mail address is used for monitoring potential product security issues. Generally speaking, we won’t reply to incoming e-mail messages unless further information is required. For technical support for Synology products, please visit our Support & Service section instead.

PGP Key Information

When you are reporting a vulnerability via e-mail, you can use Synology's Product Security PGP key to encrypt sensitive information.

Synology Product Security Updates

To protect users, Synology does not publicly announce security vulnerabilities until fixes are publicly available, nor are the exact details of such vulnerabilities released. Once fixes are available, vulnerabilities shall be announced on Synology's official website.

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