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Notes:
Product Availability:
Generally Available: The product is still in production and available through retail channels or partners.
Discontinued: The product is no longer manufactured.DSM/SRM/Firmware Update:
Full: Firmware and software updates will be continuously provided.
Limited: Only security updates will be provided.
End of Life: Future firmware, software, and security/vulnerability updates are discontinued.Technical Support:
Full: Technical support and hardware repair/replacement services will be provided within the product warranty period.
Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. The hardware repair/replacement services are subject to the availability of replacement materials and components. Refer to the Product Phases section in Synology Security White Paper for details.Product Warranty:
The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. For more details, please visit LIMITED PRODUCT WARRANTY.
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