Extended Warranty

Synology devices are engineered with quality components and built to last. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage.

Availability

Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account.

Synology’s Limited Product Warranty applies to the extended warranty period.

EW201 and EW202 will be replaced in Europe (excl. Russia, Turkey, and Belarus) by Extended Warranty Plus. Learn more

Africa

Algeria
Egypt
Morocco
South Africa
Tunisia

Asia

Bahrain
Bangladesh
Cambodia
Hong Kong
India
Indonesia
Israel
Japan
Jordan
Korea
Kuwait
Lebanon
Malaysia
Maldives
Myanmar
Nepal
Oman
Pakistan
Philippines
Qatar
Saudi Arabia
Singapore
Sri Lanka
Taiwan
Thailand
United Arab Emirates
Vietnam

Europe

Austria
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lithuania
Luxembourg
Montenegro
Netherlands
North Macedonia
Norway
Poland
Portugal
Romania
Russia
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Turkey
United Kingdom

Oceania

Australia
New Zealand

Applicable Models

EW201

For Mainstream Devices

Device Model

RS819 RS422+ DS1821+ DS1819+ DS1817+ DS1817 DS1621+ DS1618+ DS1522+ DS1520+ DS1517+ DS1517 DS1019+ DS920+ DS918+ DS720+ DS718+ DS420+ NVR1218 DVA1622 VS960HD RX418 DX517

Standard Warranty

3 Years

Extended Warranty

+ 2 Years

Warranty Coverage

5 Years

EW202

For High-End Devices

Device Model

RS2821RP+ RS2818RP+ RS2421+/RS2421RP+ RS2418+/RS2418RP+ RS1221+/RS1221RP+ RS1219+ RS822+/RS822RP+ RS820+/RS820RP+ RS818+/RS818RP+ DS2422+ DS2419+II DS2419+ DVA3221

Standard Warranty

3 Years

Extended Warranty

+ 2 Years

Warranty Coverage

5 Years