Extended Warranty

Extended Warranty

Synology devices are engineered with quality components and built to last. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage.

logo - mainstream devices logo - High end devices
Extended_Warranty
Extended_Warranty

Availability

Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account.

Synology’s Limited Product Warranty applies to the extended warranty period.

EW201 and EW202 will be replaced in Europe (excl. Russia, Turkey, and Belarus) by Extended Warranty Plus. Learn more

Africa

  • Algeria
  • Egypt
  • Morocco
  • South Africa
  • Tunisia

Asia

  • Bahrain
  • Bangladesh
  • Cambodia
  • Hong Kong
  • India
  • Indonesia
  • Israel
  • Japan
  • Jordan
  • Korea
  • Kuwait
  • Lebanon
  • Malaysia
  • Maldives
  • Myanmar
  • Nepal
  • Oman
  • Pakistan
  • Philippines
  • Qatar
  • Saudi Arabia
  • Singapore
  • Sri Lanka
  • Taiwan
  • Thailand
  • United Arab Emirates
  • Vietnam

Europe

  • Austria
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Montenegro
  • Netherlands
  • North Macedonia
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Kingdom

Oceania

  • Australia
  • New Zealand

Applicable Models

logo - mainstream devices

EW201

For Mainstream Devices

Device Model

RS819 DS1821+ DS1819+ DS1817+ DS1817 DS1621+ DS1618+ DS1520+ DS1517+ DS1517 DS1019+ DS920+ DS918+ DS720+ DS718+ DS420+ NVR1218 VS960HD RX418 DX517

Standard Warranty

3 Years

Extended Warranty

+ 2 Years

Warranty Coverage

5 Years
logo - high end devices

EW202

For High-End Devices

Device Model

RS2821RP+ RS2818RP+ RS2421+/RS2421RP+ RS2418+/RS2418RP+ RS1221+/RS1221RP+ RS1219+ RS820+/RS820RP+ RS818+/RS818RP+ DS2422+ DS2419+II DS2419+

Standard Warranty

3 Years

Extended Warranty

+ 2 Years

Warranty Coverage

5 Years