If your Synology server and IP camera are in the same local area network but in different subnets (e.g., a first-floor server and second-floor camera), use the scan IP range function or manually enter the camera information to add the camera. If your server and camera are connected to the Internet with different routers and are on different network segments (e.g., an office server and a home camera), you need to set up port forwarding in advanced to allow the server to access to your camera over the Internet.

Set up port forwarding rules

Refer to this article for more information on port forwarding rules.

Add cameras to Surveillnce Station

Surveillance Station 9.0

1. Launch IP Camera and click Add.
2. Do either of the following:
   • Click Add Manually, enter the required information, and click Add.
   • Click the drop-down menu of Add Manually and select Scan an IP range. Enter the required information and click Scan.
3. Follow the wizard. (Detailed steps)

Surveillance Station 8.2

1. Launch IP Camera and click Add > Add Camera.
2. Enter the required information and follow the wizard. (Detailed steps)