Release Notes for Surveillance Device Pack

What's New

1. Added support for over 169 new IP camera models. Refer to the Surveillance Station IP Camera Support List.
2. Added support for Instar IN-9420 2K+ and IN-8415 2K+ preset positions (firmware v3.0.0 [733] or above).

Fixed Issues

1. Fixed an issue where the Hikvision DS-2SE4C425MWG-E might disconnect from Surveillance Station.
2. Fixed an issue where motion detection events from certain Instar cameras might not be recorded properly.
3. Fixed an issue where motion detection events from certain Mobotix cameras might not be recorded properly.
4. Fixed an issue where PTZ controls on TP-Link VIGI C540 PTZ might respond in the opposite direction.

What's New

1. Added support for over 92 new IP camera models. Refer to the Surveillance Station IP Camera Support List.
2. Added support for DAHUA IPC-HDW5442TM-ASE firmware version V3.100.0000000.6.R.
3. Added support for Reolink E1 Zoom preset positions (firmware v3.1.0.3382_2404178024 or above).

Fixed Issues

1. Fixed an issue where bitrate settings might not apply to some Dahua cameras.
2. Fixed an issue where the audio output of the Dahua IPC-HDBW2831R-ZAS-S2 might malfunction.
3. Fixed an issue where motion detection events from certain Uniview cameras might not be recorded properly.
4. Fixed an issue where connection problems might prevent certain requests from being completed on certain Hikvision cameras.
5. Fixed an issue where specific H.View cameras might disconnect from Surveillance Station.

Fixed Issues

1. Fixed an issue where Netatmo cameras might be disconnected or fail to add to Surveillance Station following changes in the authorization process implemented by Netatmo in July 2024.
2. Fixed an issue where cameras that were manually added with GenericHIKVISION or GenericGeneral models might not switch to Variable Bitrate (VBR) when using H265+ codec.

What's New

1. Added support for over 101 new IP camera models. Refer to the Surveillance Station IP Camera Support List.

Fixed Issues

1. Fixed an issue where audio out may produce distorted sound for Amcrest AD410 cameras (firmware 1.000.00AC002.0.R and above).
2. Fixed an issue where Reolink cameras with Wi-Fi capability may be unable to reconnect to Surveillance Station when the network connection was interrupted.

What's New

1. Added support for over 116 new IP camera models. Refer to the Surveillance Station IP Camera Support List.

Fixed Issues

1. Fixed an issue where some Axis cameras may generate an extra stream when edge recording is enabled.
2. Fixed an issue where audio out may not function for Amcrest AD410 cameras (firmware 1.000.00AC002.0.R and above).
3. Fixed an issue where cameras might be unable to establish HTTPS connection with DSM 7.
4. Fixed an issue where audio out may not function for Amcrest IP2M-841B-V3 cameras (firmware 2.800.0000000.15.R and above).

What's New

1. Added support for over 80 new IP camera models. Refer to the Surveillance Station IP Camera Support List.
2. Added support for the new firmware version MX-V5.4.9.4 on MOBOTIX S16 cameras.
3. Added support for the new firmware version 1.02.04 on D-Link DCS-8635LH cameras.

Fixed Issues

1. Fixed an issue where specific Amcrest cameras might not be able to output audio.
2. Fixed an issue where only one channel is available for Hikvision DS-2SE7C144IW-AE cameras.
3. Fixed an issue where Chiyu BF-1010 cannot be added to Surveillance Station.
4. Fixed an issue where the number of license used may be incorrect when adding Reolink TrackMix PoEs.
5. Enhanced the compatibility of ONVIF profiles.

Fixed Issues

1. Fixed an issue where Netatmo cameras might be disconnected after Surveillance Station restarts.

Important Note

1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

1. Device Pack 6.1.2-5156 is only compatible with Surveillance Station 9.1.2-8853 and above.

What's New

1. Added support for over 27 new IP camera models. Refer to the Surveillance Station IP Camera Support List.

Important Note

1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

1. Device Pack 6.1.1-5123 is only compatible with Surveillance Station 9.1.1-8728 and above.

What's New

1. Added support for over 27 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for the new firmware on Reolink RLC-810A, RLC-811A, RLC-1210A, RLC-820A, and RLC-822A. Stream 1 and Stream 2 can be simultaneously used if video format H.264 was selected.
3. Added support for a new brand "General" when adding third-party cameras manually. Surveillance Station will automatically identify compatible cameras for installation. (Incompatibility request form)

Fixed Issues

1. Fixed an issue where the camera might remain at the status Activating after adjusting the audio format on specific AXIS cameras.

Important Note

1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

1. Device Pack 6.1.0-5081 is only compatible with Surveillance Station 9.1.0-8660 and above.

What's New

1. Added support for over 15 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for the following types of Hanwha analytics: Object Detection, IVA (Intelligent Video Analytics), Shock Detection, Defocus Detection, and Fog Detection.
3. Added support for Synology Camera models BC500 and TC500. Configurations including image adjustment, People and Vehicle detection, and firmware updates are available in the IP Camera application.

Fixed Issues

1. Fixed an issue where specific Dahua cameras cannot be added via Generic Dahua setup.

Important Note

1. Device Pack 6.0.3-3473 is updated on Jan 12 to fix the issues below:
   • Fixed the issue where certain Foscam and Reolink cameras might not function properly.
   • Fixed the issue where users might not receive event notifications of certain ONVIF cameras.

Compatibility & Installation

1. Device Pack 6.0.3-3473 is only compatible with Surveillance Station 9.0.2 and above.

What's New

1. Added support for over 26 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for the new firmware version MX-V5.4.6.7 on Mobotix S16 cameras.
3. Added support for the new firmware version A1D-500-V6.15.06-AC on ACTi I45 cameras.
4. Added support for the new firmware version v1.1.0 on INSTAR IN-9408 cameras.
5. Added support for the new firmware version v3.11.1 on Basler BIP2-1600C-DN cameras.

Important Note

1. This update has been recalled on Dec. 29, since certain Foscam and Reolink cameras might not function properly.

Compatibility & Installation

1. Device Pack 6.0.3-3471 is only compatible with Surveillance Station 9.0.2 and above.

What's New

1. Added support for over 26 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for the new firmware version MX-V5.4.6.7 on Mobotix S16 cameras.
3. Added support for the new firmware version A1D-500-V6.15.06-AC on ACTi I45 cameras.
4. Added support for the new firmware version v1.1.0 on INSTAR IN-9408 cameras.
5. Added support for the new firmware version v3.11.1 on Basler BIP2-1600C-DN cameras.

Fixed Issues

1. Fixed the issue where users might not receive event notifications of certain ONVIF cameras.

Important Note

1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

1. Device Pack 6.0.2-3435 is only compatible with Surveillance Station 9.0.2-8054 and above.

What's New

1. Added support for over 25 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for the new firmware version MX-V4.7.3.11-r4 on Mobotix M15D-Sec cameras.
3. Added support for the new firmware version 41.7.1.80 on Milesight MS-C3763-PB, MS-C3763-FPB, MS-C3763-FIPB cameras.
4. Added support for the new firmware version v3.1.0.97622051212v1.0.0.30 on Reolink RLC-823A cameras.

Fixed Issues

1. Fixed the issue where Hikvision DS-2CD2086G2-I cameras might not connect normally.

Important Note

1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

1. Device Pack 6.0.1-3402 is only compatible with Surveillance Station 9.0.0-6860 and above.

What's New

1. Added support for over 70 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for the wiper function on AXIS Q6215-lE cameras.
3. Added support for the retrieve-on-schedule function of Edge Recording on Vivotek FD9380-H cameras.
4. Added support for the new firmware version 0300a on Vivotek FD8136 cameras.

Fixed Issues

1. Fixed the issue where users might not receive event notifications of certain Reolink cameras when using HTTPS connections.
2. Fixed the issue where users might not receive event notifications of certain Hikvision cameras.
3. Fixed the issue where the dewarped footage of Amcrest IP5M-F1180FW cameras might not display normally.
4. Fixed the issue where the audio from Amcrest AD410 cameras might not output normally after playing for a while.

Important Note

1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

1. Device Pack 6.0.0 is only compatible with Surveillance Station 9.0.0-6856 and above.

What's New

1. Added support for over 30 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for HTTPS secure connection between servers and compatible cameras.
3. Added support for SRTP video encryption between servers and compatible AXIS, Bosch, and Hanwha cameras.
4. Added support for the new firmware version 1.1.16 Build 211209 Rel.37726n (4555) and pan/tilt functions on Tapo C200 cameras.

Fixed Issues

1. Fixed the issue where users might receive incorrect Device Pack version inconsistency messages when adding certain cameras to recording servers from the CMS host.
2. Fixed the issue where the keyframe interval settings of certain ONVIF cameras might not be applied correctly.
3. Fixed the issue where certain Vivotek cameras might trigger false events.
4. Minor bug fixes.

Important Note

1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

1. Device Pack 5.8.6--3279 is only compatible with Surveillance Station 8.2.11-6478 and above.

What's New

1. Added support for over 30 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for the new firmware version 1.1.16 Build 211209 Rel.37726n (4555) and pan/tilt functions on Tapo C200 cameras.

Fixed Issues

1. Fixed the issue where users might receive incorrect Device Pack version inconsistency messages when adding certain cameras to recording servers from the CMS host.
2. Fixed the issue where the keyframe interval settings of certain ONVIF cameras might not be applied correctly.
3. Fixed the issue where certain Vivotek cameras might trigger false events.

Important Note

1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

1. Device Pack 5.8.5-3240 is only compatible with Surveillance Station 8.2.10-6468 and above.

What's New

1. Added support for over 40 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for the new firmware version 4.49 on AXIS 212/215 PTZ cameras.
3. Added support for the new firmware version 4.49 on AXIS 240Q video server.

Fixed Issues

1. Minor bug fixes.

Important Note

1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

1. Device Pack 5.8.4-3208 is only compatible with Surveillance Station 8.2.10-6468 and above.

What's New

1. Added support for over 80 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for Vivotek Smart VCA features, including Smart Motion Detection, Line Crossing Detection, Intrusion Detection, Loitering Detection, Face Detection, Crowd Detection, Missing Object Detection, Unattended Object Detection, and Running Detection.
3. Added support for edge recording on Hikvision DS-2CD4C26FWD-A/DS-2CD4C26FWD-AP cameras and cameras added via the Generic Hikvision setup.
4. Added support for the new firmware version 2.620.0000004.0.R on Dahua IPC-HDW1320S cameras.

Fixed Issues

1. Fixed the issue where certain AXIS cameras might not be able to detect ACAP events after reconnecting.
2. Enhanced the compatibility and video streaming stability of Netatmo cameras.
3. Fixed the issue where the motion detection zone of certain cameras might be reset to panoramic view.

Important Note

1. The update is expected to be available in all regions within the next few weeks. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

1. Device Pack 5.8.3-3163 is only compatible with Surveillance Station 8.2.9-6459 and above.

What's New

1. Added support for over 60 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for the fixed-mount thermal imaging cameras FLIR A400, A500, and A700.
3. Added support for AXIS Object Analytics.
4. Added support for Reolink Smart Person/Vehicle Detection and Face Detection.
5. Added support for ACTi Tampering Detection, Face Detection, Object Line Crossing Detection, and Object Enter Area Detection.
6. Added support for the new firmware version v3.0.0.136_20121100 on Reolink RLC-410-5MP and RLC-410W-5MP cameras.
7. Added support for two-way audio on INSTAR IN-8015HD cameras.
8. Added support for audio output in G.726 format on certain cameras.

Fixed Issues

1. Fixed the issue where the CMS host server might not load the correct camera functions when multiple cameras of the same brand were added via Generic setup and have the same or similar IP addresses.
2. Fixed the issue where certain cameras that were added via ONVIF protocol cannot use the H.265 video format.

Important Note

• The update is expected to be available in all regions within the next few weeks. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

• Device Pack 5.8.2-3110 is only compatible with Surveillance Station 8.2.8-6335 and above.

What's New in Device Pack 5.8.2-3110

1. Added support for over 150 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for Dahua Smart Motion Detection.
3. Added support for audio output on AVTECH YGN2003 and YGN2003A cameras.

Fixed Issues

• Fixed the issue where adding or editing Reolink cameras might fail or cause errors in settings.

Important Note

• The update is expected to be available in all regions within the next few weeks. The actual time of release may vary slightly depending on the region.

Compatibility & Installation

• Device Pack 5.8.1 is only compatible with Surveillance Station 8.2.8 and above.

What's New in Device Pack 5.8.1

1. Added support for over 80 new IP camera models. Please refer to Surveillance Station IP Camera Support List for more information.
2. Added support for the new firmware version v1.02 of D-Link DCS-8330LH cameras.
3. Added support for the new firmware version V2.800.0000008.0.R of Dahua IPC-HDW5831R-ZE cameras.
4. Added support for AXIS Guard Suite features, including Motion Guard, Fence Guard, and Loitering Guard.
5. Added support for Hikvision Temperature Screening with face temperature measurement.
6. Enhanced the accuracy of camera search in subnets.

Fixed Issues

1. Fixed the issue where Wansview Q3S cameras can only add one preset position.
2. Fixed the issue where using the default FPS value of certain ONVIF cameras might consume excessive memory.

Important Note

1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.
2. Device Pack 5.8.0-3000 is only compatible with Surveillance Station 8.2.8-6335 and above.

Fixed Issues

1. Fixed the issue where certain cameras added via ONVIF protocol might consume excessive memory.
2. Minor bug fixes.