Hello, I already contacted your customer service several months ago for a question about my DS209 and I just came back to you about a new inquiry abo
Hello, I already contacted your customer service several months ago for a question about my DS209 and I just came back to you about a new inquiry about the maximum hard drive capacity my DiskStation can support. I would like to thank you a lot for your reply and I cogratulate you for the fast and accurate answer. I would also like to thank you for having a French speaking team to answer French customers. I think you have excellent products!Good day,
I'm using several NAS (total of 10) of different brands. Now I'm looking for extending my small NAS-farm and at the end I decided to buy a Synology ag
I'm using several NAS (total of 10) of different brands. Now I'm looking for extending my small NAS-farm and at the end I decided to buy a Synology again (DS1512+). The reason is, Synology is by far the only company I really trust, you offer your latest firmware even for your older products! That is great and gives me (and all other customers) the feeling to buy a realiable product. Thank you for your great support and I will tell it to everybody.
Dear All, I just want to say I'm very happy with my DS209. It's well built, quiet, energy efficient and good looking. I have been using this for 2
Dear All, I just want to say I'm very happy with my DS209. It's well built, quiet, energy efficient and good looking. I have been using this for 2 years now and I am impressed with the stability and its possibilities. I'm not an expert so things take some time to discover. The add-ons and support are impressive. Thank you and keep up the good work! Greetings, Ed Splietelhof
Dear Sir / Madam, I would like to say thank you for your great products. I've owned and still use a DiskStation DS207+ and have been quite happy
Dear Sir / Madam, I would like to say thank you for your great products. I've owned and still use a DiskStation DS207+ and have been quite happy with it. I've just upgraded to a DS213+. Not only the operating system, DSM, is perfectly easy to setup and manage but also the hardware has everything I need. Aside from the high performance, the system hibernation is also a feature that impresses me. Now the DiskStation runs 24/7. Thanks a lot!
On Monday I had a hard drive failure, upon replacing the drives I made a fatal mistake causing my volume to crash. I was unable to rebuild the volume
On Monday I had a hard drive failure, upon replacing the drives I made a fatal mistake causing my volume to crash. I was unable to rebuild the volume but within a very short time Synology support was able to restore my volume and data. Amazing support! I strongly recommend considering Synology - they have made me a very happy customer - Thank you.
Hello,I have a Synology DS411j. A few days ago one of my hard disk experienced a failure. Thanks for SHR (Synology Hybrid RAID), there was no loss of
Hello,I have a Synology DS411j. A few days ago one of my hard disk experienced a failure. Thanks for SHR (Synology Hybrid RAID), there was no loss of data.SHR was my main argument of purchase and I do not regret it (I have one 1TB and two 2TB HDD). I also love it for the possibility to gradually increase the capacity of the RAID by changing a hard drive one by one.Also, I am perfectly satisfied with your iPhone and iPad applications.Congratulations for your work. Regards,
Brilliant product - I just setup cloud station and I can be done with dropbox and all my other sync apps. The range of applications available are amaz
Brilliant product - I just setup cloud station and I can be done with dropbox and all my other sync apps. The range of applications available are amazing. Thanks for a beautiful product!
Dear Synology, It’s not easy to get me to write to a company about a product I've bought and praise them. In fact, I've actually never done this be
Dear Synology, It’s not easy to get me to write to a company about a product I've bought and praise them. In fact, I've actually never done this before until now. I've been using my DiskStation DS509+ for nearly 3 years and except for a round of very quick, friendly, and professional support contact in the beginning, it is still working perfectly well (nowadays, CPU is getting a bit low for all those apps I have installed). I'm especially impressed with all the fantastic updates and improvements you have provided over the years (and always free of charge!). I've never used or bought a product that has been maintained and cared for by its company for so long. I applaud you! The reason why I decided to write now is your new DS video app. I was very impressed by it. It still needs some improving, but I have tried other products that try to do the same (cataloging of movies etc.) but they never worked very well. DS video is already amazing! The coolest part is definitely that it's open source, I've tweaked some awesome apps into my DS that made my life a lot easier. I love that! Unfortunately, that is also the reason, why I've almost used up my 5TB of disk space (I'm already planning the migration on 15 or 20 TB). Well, all I have left to say is, thank you very, very much for your awesome product, support and work! Kind regards,
I've owned a DS110j for a couple of years. I swear by your product. It is so wonderful that you take the time and money to provide updated firmware on
I've owned a DS110j for a couple of years. I swear by your product. It is so wonderful that you take the time and money to provide updated firmware on a regular basis for FREE. The applications are amazing and plentiful. What more could you ask for? Great product, great price, superior support. There is NOBODY like you folks. I hope you corner the market and get rich. A fan forever. Even got my wife's boss to buy one.
I would just like to take this opportunity to congratulate you on your excellent DiskStation products. I currently own just one DS211 however even thi
I would just like to take this opportunity to congratulate you on your excellent DiskStation products. I currently own just one DS211 however even this lower end unit has transformed the manageability of my home IT systems. Although I'm only a home user, everything, with the exception of e-mail now runs on the impressive little box - from the awesome admin GUI and well designed packages to the general throughput of the device I am continually impressed at how well the device performs. I am now saving towards a larger unit which will ultimately enable the transfer of all functions to the one device, this will enable me to decommission other equipment which is expensive to run and maintain. Well done Synology, and thank you for your support and the creation of such a wonderful product :)
A few years ago I purchased a DS-210j and was impressed the moment I set it up... by the great documentation, clean user interface, simplicity of setu
A few years ago I purchased a DS-210j and was impressed the moment I set it up... by the great documentation, clean user interface, simplicity of setup, loads of available services and apps, and the peace of mind it provides having my files backed up locally. Night and day, my DiskStation works reliably and quietly out of sight. I figured that was the end of the story, but no! Roll forward a few years and your product continues to impress. Recently I downloaded the latest updates, and was happy to see a slew of new services... Cloud Station, VPN Server, and so many more - and for FREE! I absolutely love Cloud Station. For the guy that doesn't want to hand over his files to Microsoft or Google, this is so great :) Also, the Android apps for my smart phone are awesome. It's unbelievable how much functionality you've crammed into a single product line! And it just keeps getting better and better.
I would like to thank your Support Team, especially Persey who was very professional in troubleshooting my issues and also for the very good responsiv
I would like to thank your Support Team, especially Persey who was very professional in troubleshooting my issues and also for the very good responsiveness in answering my e-mails (27 e-mails exchanged in less than 48 hours). I would like also to thank the whole Synology company which provides very good products and apps and an excellent customer service. Many thanks.
Setting up the DS112 to work and synchronize across all devices proved challenging at first. Once you get to understand how this unit works and start
Setting up the DS112 to work and synchronize across all devices proved challenging at first. Once you get to understand how this unit works and start to explore its features you are rewarded with a very good NAS that can be set up exactly how you want it to work for your situation. What I found really impressive was the level of support from Synology helping me to overcome connection issues, prompt, efficient and patient support, just how it should be.
Synology never ceases to amaze me, as per a previous email I sent, I stupidly had a senior moment and deleted a main folder which coupled with a power
Synology never ceases to amaze me, as per a previous email I sent, I stupidly had a senior moment and deleted a main folder which coupled with a power outage caused the main drive to not boot up, resulting in the loss of a huge amount of data accumulated over many years. This was a MAJOR Catastrophe , however I submitted a support ticket and then called your office in Taiwan and spoke to Antoine. He was extremely professional and proceeded to guide me to Re-Setup my NAS, re-install the DSM OS and then set up remote access following which he set in motion the recovery of my data from Disk 2 onto the newly setup Disk 1. A GREAT result and my compliments to a very professional and customer focused team.
I just wanted to congratulate you guys and pass on my thanks for creating excellent devices, and offering software that goes far beyond my wildest exp
I just wanted to congratulate you guys and pass on my thanks for creating excellent devices, and offering software that goes far beyond my wildest expectations. On the hardware side, the build quality, style, robustness and ease of use of your products are second to none. My sincerest thanks and congratulations to everyone responsible for designing, building and testing the hardware. On the software side of things, my mind was simply blown. Firstly, the Linux support is incredible, and something so many manufacturers are lacking. I cannot possibly thank everyone responsible for the software enough. DSM is also an amazing piece of software, and surpassed all expectations of the generic, bland, featureless software so often seen on devices like this. I hope this message gets passed to everyone who has clearly worked so hard on Synology's products, and have made devices to truly be proud of. Seriously, I'd buy everyone at Synology a cake if I could!
Just a quick note to express my thanks at the efficient way Synology, Steph and her colleague dealt with my enquiry. It was resolved literally in a ma
Just a quick note to express my thanks at the efficient way Synology, Steph and her colleague dealt with my enquiry. It was resolved literally in a matter of hours, in a most professional, courteous and very efficient manner. Once again thanks to all at Synology.
I needed a replacement PSU for my Synology DS410, and Gary at Synology got one out to me within a couple of days. What outstanding customer service! I
I needed a replacement PSU for my Synology DS410, and Gary at Synology got one out to me within a couple of days. What outstanding customer service! I can't recommend Synology high enough for the quality of their products, and now their customer support.
Our new RS2211+'s are working great. I have moved all our live data to the servers and I am very impressed with the performance. Can you please pass m
Our new RS2211+'s are working great. I have moved all our live data to the servers and I am very impressed with the performance. Can you please pass my regards on to the developers for a very well-engineered product!
WOW this product just keeps getting better, absolutely think its amazing what your doing, great idea, great product! Solid stable apps, accessible
WOW this product just keeps getting better, absolutely think its amazing what your doing, great idea, great product! Solid stable apps, accessible on the move, the cloud is fantastic!!!
I just wanted to thank you guys for making such an amazing product. I have been using a DS1511+ for over a year now. It is the greatest electronic I
I just wanted to thank you guys for making such an amazing product. I have been using a DS1511+ for over a year now. It is the greatest electronic I have ever purchased. I have been saving up for the DX510 expansion bay and I cannot wait to add more storage. I use this every day. Great work guys!
Words cannot describe how impressed I am and how much I love your products. I am very grateful for the amazing dedication of the Synology team to crea
Words cannot describe how impressed I am and how much I love your products. I am very grateful for the amazing dedication of the Synology team to create a product that is so feature-rich, high performance, and easy-to-use. NAS servers are a fairly technical product category that is normally best left to IT professionals. You guys have done the job of not only making NAS servers functional for the average user but a joy to use. You have an amazing product that for the first time in years has changed my perspective on an entire product category. Cheers! R.W.
I'm absolutely thrilled about your products and always recommend Synology.
Just taking a few minutes to thank all of you at Synology for the great products that you are all building. And also which is even more important; t
Just taking a few minutes to thank all of you at Synology for the great products that you are all building. And also which is even more important; to offer free DSM update to keep the NAS up-to-date. I recently updated my wife's iPad to iOS Version 5. She asked if she could use the new iOS 5 print feature with our Synology NAS DS210j which is configured as our print server. She tried printing and it did not work. I checked the Synology website and there was already an update that offered AirPrint ... Fantastic ! Keep up the good work !
I am very impressed by your wonderful DSM system. Everything was localized in Japanese with great detail, with the smooth UI it works like a charm.
I am very impressed by your wonderful DSM system. Everything was localized in Japanese with great detail, with the smooth UI it works like a charm. I have used several different NAS products in the past, be it price, performance, features, the DS212+ is simply the very best!
I have to say, I am thoroughly impressed with the DSM interface. It has the best UI features of Windows and Mac OS, and the most amazing part is that
I have to say, I am thoroughly impressed with the DSM interface. It has the best UI features of Windows and Mac OS, and the most amazing part is that it is all rendered in the browser! All that HTML/CSS/AJAX/Javascript working together must have been hard to create. Your designers & programmers are awesome!
We have been using NAS drives for many years; a few years ago I came across a site about Synology with great reviews. We decided to purchase the 5 bay
We have been using NAS drives for many years; a few years ago I came across a site about Synology with great reviews. We decided to purchase the 5 bay DS1010+ and give it a test drive. Let me just say that was the BEST investment we have ever made. Since then we have purchase several Synology products, never had a down time, this is a work horse working 24/7 365 days. If you are looking for NAS, buy Synology, you will never regret it.
I am not writing to report a bug. I just want to congratulate you at once. I am absolutely thrilled with your NAS solutions and have already recom
I am not writing to report a bug. I just want to congratulate you at once. I am absolutely thrilled with your NAS solutions and have already recommended it to many friends, who are also very happy customer. The products and the continuous development of excellent support should be mentioned here by example. I've often contacted with your support team and they always helped me in a timely and professional fashion. So keep up the good work! Even if your NAS solutions might cost more than other solutions, I will still recommend it to everyone, because after all, it will pay off. Many thanks from Berlin, Germany!
Thank you very much for your quick response and in helping me out with all of my questions! What I also wanted to say is that I am very happy with you
Thank you very much for your quick response and in helping me out with all of my questions! What I also wanted to say is that I am very happy with your products. They are very good, innovative and definitely stand out of the crowd. I am very pleased that you are offering further assistance and appriciate my comments on your products. I like companies that are interested into and are serious about the consumers’ opinion.
Dear Sir or Madam, We have been using your product, RS810+, for some weeks now and we are simply excited. We back up our Oracle-database via rsync
Dear Sir or Madam, We have been using your product, RS810+, for some weeks now and we are simply excited. We back up our Oracle-database via rsync protocol from a Linux-Server to the Synology NAS drive. Your product takes a quarter of the time to transfer the same amounts of data compared to an old competitive product in the same price range. We were able to master the configuration without any problem. Every function you need is just in place for professional use. Great praise and greetings from Bünde! Andreas Kamala IT-Admin
Jean-Luc V.
Jakob Rohrbach
Ed Splietelhof
Felix Adler
John
Chris Stone
Mike Battersby
鈴木 亀義
Hannes Guggenberger