Hello, The more I use my two DiskStations, the more I learn. The more I learn, the more enthusiastic I am. Synology offers a range of affordable yet
Hello, The more I use my two DiskStations, the more I learn. The more I learn, the more enthusiastic I am. Synology offers a range of affordable yet powerful products.
Dear, I'm using a DS210j for a few years now and I'm really happy about it. It just works perfectly and it's integrated with everything, it's great
Dear, I'm using a DS210j for a few years now and I'm really happy about it. It just works perfectly and it's integrated with everything, it's great. Thanks and congrats!! I really consider my NAS as one of the best product I buy ever. Kr, David
"I just wanted to reach out to say how excellent the support that I've received from Synology. I had a pretty serious issue with one of my units here,
"I just wanted to reach out to say how excellent the support that I've received from Synology. I had a pretty serious issue with one of my units here, that could normally only be fixed by reinstalling DSM on the unit. With the device being in production though, that was easier said than done. Faced with this, my support agent (Tim Dring, UK Technical Support), secured me a patch that could fix the issue, now the device is back up to running normally and in record time. Highly impressed and shall certainly continue to recommend Synology products, they're one of the few devices in my networks I can trust to just get on with the task required of them. I would also love to commend Tim in particular, for not only being an incredible support agent, but also being highly personable and answering all of my questions with a thorough and clear answer."
"Bought a DS214play some weeks ago, and it's awesome: very good work on the hardwware and software side."
Hello Lewis, Thank you very much for your quick reply , your service level and quality of products are of a very high Standard. Many thanks to the
Hello Lewis, Thank you very much for your quick reply , your service level and quality of products are of a very high Standard. Many thanks to the Synology Group, keep up the Good work. Kind Regards J.Sodha Scan Computers
Hi Craig, Thanks for the great work you have done for me today I really appreciate your professional approach. I’m happy with the level support tha
Hi Craig, Thanks for the great work you have done for me today I really appreciate your professional approach. I’m happy with the level support that you have provided me. You can close the call as I have all my data back thanks to you ;-)
A Norwegian customers feedback on the UK technical support service: Dear Craig, …I want to express my deep gratitude for the time that you, and your c
A Norwegian customers feedback on the UK technical support service: Dear Craig, …I want to express my deep gratitude for the time that you, and your colleagues, have spent on this issue. I cannot stress enough how much this means to me as a customer. It is these kind of gestures that make a good company, and a respectful one. I hope that your supervisor will see this email, so you can get some kudos from them as well. You have been excellent! I will continue to advocate synology, both their products and excellent support in the future. And will not ever think about changing manufacture if I was to buy a new NAS system.
"We now have a DS215j installed and running really nicely on the local network. Cloudstation sync to remote stations working really well. DS File on
"We now have a DS215j installed and running really nicely on the local network. Cloudstation sync to remote stations working really well. DS File on Android – WOW! It is all exceptionally good and I think I have rebuilt the bridges that were destroyed by installing OneDrive for Business! Thank you for most excellent products and software."
John Harrison from Harrison IT Services tweeted us: "Top flight support from @SynologyUK especially Mark Ealey. Excellent service, this is why we reco
John Harrison from Harrison IT Services tweeted us: "Top flight support from @SynologyUK especially Mark Ealey. Excellent service, this is why we recommend their products."
I was up at IP Expo last week and spoke to the guy on your stall. He was doing a sterling job, very enthusiastic about the products and very approacha
I was up at IP Expo last week and spoke to the guy on your stall. He was doing a sterling job, very enthusiastic about the products and very approachable.
Hi James, At the gadget show last week you took some time to explain to me how to fix a problem I was having getting my Synology set up properly a
Hi James, At the gadget show last week you took some time to explain to me how to fix a problem I was having getting my Synology set up properly again after switching ISP to Virgin Media. I was able to fix the issue within 15 minutes of getting home that day. So I just wanted to say thanks to you for explaining how to fix the issue. Suffice to say, Synology are the best and their support staff extremely helpful. Thanks again.
"Thank you James for the best support I have received from a tech company EVER. You have gone above and beyond the line of duty and delivered a perfec
"Thank you James for the best support I have received from a tech company EVER. You have gone above and beyond the line of duty and delivered a perfect solution for me. Thank you again. 11 out of 10."
User comment from Sweden, on the UK Technical Support Team. English: "Thank you so very much! World-class support! Detail which I like! Thanks." Swe
User comment from Sweden, on the UK Technical Support Team. English: "Thank you so very much! World-class support! Detail which I like! Thanks." Swedish: "Tack så mycket! support i världsklass! detaljrikt, med utförligt svar som jag gillar! Tack."
"Can I thank you for a great product. I went through two or three other NAS drives and wasted many many days of my life - yours just works :-) My dri
"Can I thank you for a great product. I went through two or three other NAS drives and wasted many many days of my life - yours just works :-) My drive was in a house fire and quite close to the source. Surprisingly it still seems to work fine."
Gordon Watson
David D.
Chris Pearless, Wildseed Studios
Tiago Ribeiro
Kristian H. V
Svante Olsson