| Operating system | Requirement |
|---|---|
| Windows | Windows 10 or later |
| macOS | macOS 12.4 or later |
| Ubuntu | Ubuntu 20.04 or later |
DSM Utilities & Mobile Apps
Synology Assistant
System Requirements
Device Information
Synology Assistant can display the following Synology storage system information:
- Server name
- IP address
- IP status
- Server status
- MAC address
- Firmware version
- Model
- Product serial number
- WOL (Wake-on-LAN) status
Synology Assistant Capabilities
- Discover and connect to Synology devices on the local network.
- Check Synology device status.
- Centrally manage printers connected to a Synology storage system.
- Map shared folders as network drives.
- Use WOL to wake up Synology storage system remotely.
- Run memory diagnostic tests for Synology storage system and routers.
Limitations
- Printer setup is supported only for printers listed in the Synology Product Compatibility List.
- USB printers must be connected directly to the Synology storage system or router through a USB port, not through a USB hub.
- Memory card functions on connected printers are not supported.
- Synology storage systems cannot provide services while a memory diagnostic test is running.
- Synology HD, FS, SA, XS+, and XS series models released from 2022 onward no longer support network printers or USB printers.
- Synology Plus, Value, and J series models from the 23-series and later no longer support connecting to printers via USB.
- RC18015xs+ does not support USB printers.
DS finder (Mobile App)
System Requirements
| Platform | Requirement |
|---|---|
| iOS | iOS 13.0 or later |
| Android | Android 8.0 or later |
Storage System Setup and Management
- Set up, install, and manage DSM from a mobile device.
- Search for and connect to storage systems on the same local network.
- Use the installation wizard to install DSM on a storage system.
- Create Synology Hybrid RAID (SHR) as the default RAID type during setup.
- Manage multiple storage systems from one mobile application.
- Customize the Wake-on-LAN (WOL) port to wake the storage system over the Internet.
- Shut down or restart the storage system directly from a mobile device.
- Trigger the storage system beep sound to identify the device location.
- Monitor storage usage and drive health.
- Manage users, including adding and deleting users, managing account passwords and status, and assigning user groups.
- Configure DSM update settings to automatically install important updates, install all updates, or check for updates automatically.
- View system and network information.
Security, Notifications, and Synology Account
- Enable push notifications for specific system events.
- Configure Auto IP Block, including block rules, block lists, and allow lists.
- Bind each storage system to a Synology Account.
- Enable and configure QuickConnect for WAN access.
- Enable Synology Active Insight to monitor the storage system.
Limitations
- Only administrator accounts can sign in to DS finder.
- Supports installing DSM only on models with names that begin with "DS".
DS file (Mobile App)
System Requirements
| Platform | Requirement |
|---|---|
| iOS | iOS 17.6 or later |
| Android | Android 8.0 or later |
File Management and Access
- Manage files stored on a Synology storage system through a secure HTTPS connection.
- Browse pictures, watch videos, and view work documents on the go.
- Sign in securely through SSL/TLS connections.
- Verify server certificates installed on Synology storage systems.
- Share credentials with other Synology mobile applications and record login history to reduce repeated credential entry.
- Upload, download, move, copy, and rename files.
- Add frequently accessed files to My Favorites.
- Pin files as Offline Files for access without an internet connection.
- Show ongoing upload and download tasks and their individual status.
| File type | Generally supported formats |
|---|---|
| Documents | .doc, .docx, .pdf, .ppt, .pptx, .txt, .xls, .xlsx, .htm, .html |
| Images | .jpg, .jpeg, .png, .gif, .bmp, .tiff |
| Videos | .mp4, .m4v, .mov |
| Music | .mp3, .m4a, .wav, .3gp, .wav |
Supported file formats may differ depending on mobile device compatibility.
Sharing and Archives
- Share files and folders through custom links.
- Protect shared links with validity periods and passwords.
- Archive and extract items to save storage space and protect sensitive data with passwords.
- Extract .zip, .tar, .gz, .tgz, .rar, .7z, and .iso files in ISO 9660 and Joliet formats.
Photo Backup
- Back up photos from a mobile device to a Synology storage system.
- Back up only new photos and videos, or back up both new and existing photos and videos.
- Upload photos and videos only on Wi-Fi.
- Back up photos only, without videos.
- Preserve original file names, or replace file names with the file creation date when this option is not enabled.
- Upload only Live Photos, or upload both photos and videos for Live Photo items.
- Remove photos and videos already backed up to a Synology storage system to free mobile device storage.