DSM Version
7.4 7.3 7.2

Glacier Backup

Glacier Backup backs up files to and restores files from Amazon Glacier, the original standalone vault-based service, to reduce Synology NAS storage usage and provide a contingency plan against data loss.

Backup and Restore

  • Glacier Backup backs up files to Amazon Glacier in the following regions:
    • US East (North Virginia, Ohio)
    • US West (Northern California, Oregon)
    • South America (São Paulo)
    • Canada (Central)
    • EU (Ireland, Frankfurt, London, Paris, Stockholm)
    • Asia Pacific (Tokyo, Seoul, Singapore, Sydney, Mumbai)
    • China (Beijing, Ningxia)
  • Glacier Backup restores all files or selected files to Synology NAS.
  • Deleted backup tasks can be retrieved after they are saved to the Amazon Glacier account.
  • File transfer encryption protects data during transfer.
  • Backups use file-level incremental backup and file-based deduplication within the same backup task.
  • Backed up files can be preserved at the destination even when files are removed from the source.
  • Backup schedules can run hourly, daily, monthly, or yearly at selected times and dates.
  • The centralized console can browse, manage, restore, and delete backed up files and folders.
  • Logs include detailed task events and times and can be exported.
  • When deleting data uploaded within the past 90 days, Glacier Backup schedules deletion for 90 days after upload to reduce early deletion costs.

Limitations

  • As of December 15, 2025, Amazon Glacier no longer accepts new users or accounts, but existing users can still create backup and restoration tasks and existing tasks continue to work.
  • Amazon Glacier Deep Archive is not supported.
  • GovCloud US is not supported.
  • Restoration takes 4 to 5 hours on average and depends on the network environment and cloud service.
  • Restoration fails if destination shared folders for restoration are renamed or deleted.
  • Backing up a restored task is not available.
  • Other backup applications, such as Hyper Backup, are unavailable while a Glacier Backup task is running.
  • Remote folders cannot be used as backup sources or restore destinations.
  • Multipart upload parts can be up to 512 MB.
  • Backup task names must be 1 to 32 Unicode characters and cannot contain any of the following characters: !, ", #, $, %, &, ', (, ), *, +, ,, /, :, ;, <, =, >, ?, @, [, ], \, ^, `, {, }, |, or ~.
  • For more detailed rules & limitations on Glacier Backup, please refer to this article.