Synology Active Insight combines a NAS agent, cloud monitoring portal, and mobile app to monitor performance, system protection, abnormal events, licenses, and host status across Synology NAS devices.
Synology Active Insight
Overview
Active Insight Agent
Requirements
- DSM 7.2 or above.
- Active Insight package version 3.0.2 or above.
- At least 512 MB of system memory.
- At least 1 GB of system memory for file activity monitoring.
Host Data Collection
- NAS agent for the Active Insight cloud service.
- Retrieval of performance data from Synology storage systems.
- Performance data covering CPU, memory, network, volume, SSD cache, drive, NFS, and LUN metrics.
- System protection information covering DSM and package update status, Hyper Backup status, DSM login attempts, and file activities.
- Upload of collected metrics to the Active Insight server.
- Licensing based on the number of monitored hosts.
- Automatic change of the host Time Setting to "Synchronize with NTP server" when Active Insight is enabled.
Active Insight Cloud Service
Monitoring and Reports
- Centralized monitoring of performance data, Hyper Backup status, login attempts, and file activities from multiple hosts.
- Monitoring limited to up to 2,000 hosts.
- Only the active server monitored in a high-availability cluster.
- Historical performance metric charts for inspection and diagnosis.
- Report topics covering File activities, Login activities, Backup activities, Update activities, Device & storage, and Event logs.
- System performance and capacity monitoring with storage-based and LUN-based performance metric charts.
- Volume usage trends, storage pool status, and volume capacity forecasts.
- Hyper Backup monitoring covering backup status and backup task details.
- LUN backup tasks not included in Hyper Backup status monitoring.
- Analysis of unusual login events through Login Activity.
- Timelines of successful and failed login attempts in Login Activity.
- Geolocations of failed login attempts in Login Activity.
- Customizable unusual login thresholds.
- File Activity statistics covering reads, writes, moves, renames, creations, and deletions.
- Detection of ransomware events from suspicious file activities.
- Automatic immutable snapshots triggered by ransomware events, when supported.
- Snapshot Replication required for automatic snapshots on ransomware events.
- Automatic snapshots for ransomware events limited to 1 per shared folder per day.
- Top 10 file activity analytics.
Abnormal Events, Updates, and Delegation
- Email notifications with abnormal event alerts and detailed troubleshooting advice.
- Default abnormal events covering storage issues, hardware defects, file service errors, abnormal backup tasks, and unusual login events.
- Supported actions for abnormal events, including troubleshooting attempts, setting reminders, and marking issues as resolved, when available.
- Centralized control of DSM and package updates through the Active Insight portal.
- Monitoring of NAS registration and user activities on the Active Insight portal.
- Management of hosts registered under other Synology Accounts.
- Delegation of the Active Insight service to a managed service provider.
- Viewing of delegated devices and their Active Insight status.
- Management of licenses and assignments to monitored hosts.
- Subscription and assignment of additional licenses to hosts.
Affiliated Utility
Active Insight Mobile
Mobile Monitoring and Notifications
- Centralized monitoring of performance data from multiple hosts.
- Push notifications with abnormal event alerts and detailed troubleshooting advice.
- Listing of all hosts under the Synology Account.
- Filtering of hosts with abnormal events.
- Mobile system performance monitoring covering CPU, memory, and network metrics.
- Mobile system health monitoring with abnormal event notifications.
- Mobile default abnormal events covering storage issues, hardware defects, and file service errors.
- Mobile supported actions for abnormal events, including troubleshooting attempts, setting reminders, and marking issues as resolved, when available.
- Requires iOS 14.0 or above, or Android 8.0 or above.