DSM Agent 1.0 Beta

Installing DSM Agent

Please read the following before installing this beta software

  1. For evaluation only - This beta software is for evaluation purposes only and should not be installed on critical equipment or in production environments. We strongly recommend reading the Release notes section before installing it. Synology cannot be held responsible for any damages, such as accidental data loss, caused by this beta software.

  2. Not downgradable - After installation of this beta application, you will not be able to downgrade to a previous official version of this software.

To install the beta software on your Synology NAS

  1. Log in to DSM using an account belonging to the administrators group.
  2. Open Package Center.
  3. Now you should be able to find and install packages that currently have a beta version available and compatible with your Synology NAS for public testing.
  4. You can also contact Synology Support to report issues or suggestions via the Package Center by navigating to Installed > DSM Agent > Contact Support.

Compatibility

Applied Models

  • FS-series: FS6400, FS3600, FS3410, FS3400, FS3017, FS2500, FS2017, FS1018, FS200T
  • HD-series: HD6500
  • SA-series: SA6400, SA3610, SA3600, SA3410, SA3400D, SA3400, SA3200D
  • 26-series: RS6426xs+, RS4826xs+, RS3626xs, RS1626xs+
  • 25-series: RS2825RP+, DS1825+, DS1525+, DS925+, DS725+, DS425+, DS225+
  • 24-series: DS224+, DS124
  • 23-series: RS2423RP+II, RS2423RP+, RS2423+, DS1823xs+, DS923+, DS723+, DS423+, DS423, DS223, DS223j
  • 22-series: RS822RP+, RS822+, RS422+, DS3622xs+, DS2422+, DS1522+, DVA1622
  • 21-series: RS4021xs+, RS3621xs+, RS3621RPxs, RS2821RP+, RS2421RP+, RS2421+, RS1221RP+, RS1221+, DS1821+, DS1621xs+, DS1621+, DVA3221
  • 20-series: RS820RP+, RS820+, DS1520+, DS920+, DS720+, DS620slim, DS420+, DS420j, DS220+, DS220j, DS120j
  • 19-series: RS1619xs+, RS1219+, RS819, DS2419+II, DS2419+, DS1819+, DS1019+, DS419slim, DS119j, DVA3219
  • 18-series: RS3618xs, RS2818RP+, RS2418RP+, RS2418+, RS818RP+, RS818+, DS3018xs, DS1618+, DS918+, DS718+, DS418, DS418play, DS418j, DS218+, DS218, DS218play, DS218j, DS118
  • 17-series: RS18017xs+, RS4017xs+, RS3617xs+, RS3617RPxs, RS3617xs, RS217, DS3617xsII, DS3617xs, DS1817+, DS1817, DS1517+, DS1517
  • 16-series: RS18016xs+, RS2416RP+, RS2416+, RS816, DS916+, DS716+II, DS716+, DS416, DS416play, DS416slim, DS416j, DS216+II, DS216+, DS216, DS216play, DS216j, DS116

Release notes

Compatibility and Installation

  1. Due to regulatory and service policy restrictions, DSM Agent is not available in China, Hong Kong, and Macau.
  2. DSM Agent 1.0 Beta requires DSM 7.4 and above.

What's New

  1. Introduces an AI assistant that helps users diagnose and troubleshoot system issues using natural language, providing instant support.
  2. Supports on-screen awareness to provide more accurate, context-aware troubleshooting guidance tailored to your environment.