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Product Support Status

Product Datasheet DSM Upgrade* Technical Support** Warranty***
RackStation Series RS2211RP+ Active Full 3 Years
RS2211+ Active Full 3 Years
RS810RP+ Active Full 5 Years
RS810+ Active Full 5 Years
RS409RP+ Active Full 3 Years
RS409+ Active Full 3 Years
RS411 Active Full 3 Years
RS409 Active Full 3 Years
RS408-RP Active Full 3 Years
RS408 Active Full 3 Years
RS407 Active Full 3 Years
RS-406 No Limited 1 Years
CubeStation Series CS407 Active Full 2 Years
CS407e Active Full 2 Years
CS-406 No Limited 1 Years
CS-406e No Limited 1 Years
DiskStation Series DS1511+ Active Full 3 Years
DS1010+ Active Full 3 Years
DS710+ Active Full 3 Years
DS509+ Active Full 3 Years
DS508 Active Full 3 Years
DS411+II Active Full 2 Years
DS411+ Active Full 2 Years
DS411j Active Full 2 Years
DS411slim Active Full 2 Years
DS410 Active Full 2 Years
DS410j Active Full 2 Years
DS409+ Active Full 2 Years
DS409 Active Full 2 Years
DS409slim Active Full 2 Years
DS408 Active Full 2 Years
DS211+ Active Full 2 Years
DS211 Active Full 2 Years
DS211j Active Full 2 Years
DS210+ Active Full 2 Years
DS210j Active Full 2 Years
DS209+II Active Full 2 Years
DS209+ Active Full 2 Years
DS209 Active Full 2 Years
DS209j Active Full 2 Years
DS207+ Active Full 2 Years
DS207 Active Full 2 Years
DS110+ Active Full 2 Years
DS110j Active Full 2 Years
DS109+ Active Full 2 Years
DS111 Active Full 2 Years
DS109 Active Full 2 Years
DS109j Active Full 2 Years
DS107+ Active Full 2 Years
DS107 Active Full 2 Years
DS107e Active Full 2 Years
DS108j Active Full 2 Years
DS-106 No Limited 1 Years
DS-106e No Limited 1 Years
DS-106j No Limited 1 Years
DS-101j No Limited 1 Years
DS-101g+ No Limited 1 Years
DS-101 No Limited 1 Years
USB Station Series USB Station 2 Active Full 2 Years
USB Station Suspended Full 1 Years
iUSB Series iUSB2 Active Full 2 Years
iUSB No Limited 1 Years
Surveillance VS80 N/A Full 2 Years
VS60 N/A Full 2 Years
Expansion Unit DX510 N/A Full 3 Years
RX1211RP N/A Full 3 Years
RX1211 N/A Full 3 Years
RX410 N/A Full 5 Years
Accessories Synology Remote N/A Full 2 Years
Synology RAM Module N/A Full 3 Years

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* Active: DSM and software update will be continuously provided; No: DSM and software update will not be provided in the future; Suspended: future DSM and software update is yet to be decided.
** Full: technical support and hardware repair service will be fully provided; Limited: technical support will be fully provided, but the repair service will be provided with limited resources.
*** Product Warranty: Commencing on the date the product is purchased by customer. For more details please visit Product Warranty.