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What should I do if my Western Digital Green Power Disk has a dramatic high Load/Unload Cycle Count?

Applied Products:

CS-406, CS-406e, CS407, CS407e, DS-101, DS-101g+, DS-101j, DS-106, DS-106e, DS-106j, DS1010+, DS107, DS107+, DS107e, DS108j, DS109, DS109+, DS109j, DS110+, DS110j, DS207, DS207+, DS209, DS209+, DS209+II, DS209j, DS210+, DS210j, DS408, DS409, DS409+, DS409slim, DS410, DS410j, DS411+, DS508, DS509+, DS710+, RS-406, RS407, RS408, RS408-RP, RS409, RS409+, RS409RP+, RS810+, RS810RP+.

Answer:

This scenario can be resolved by updating WDIDLE3 timer to lower the rate when the HDD will encounter a Load/Unload Cycle. This solution applies to both Enterprise drives including the WD VelociRaptor, WD RE3, WD RE2-GP and WD RE2, and Desktop drives such as the WD Caviar® Black, WD Caviar® Blue and WD Caviar® Green. Please follow the steps below to update the WDIDLE3 timer:

  1. Download the WDIDLE3 from Here.
  2. Create a USBBOOT by which you can access to DOS environment. ( Refer to http://blogs.oreilly.com/digitalmedia/2004/10/utility-to-make-usb-flash-driv.html )
  3. Attach the WD drive(s) to the motherboard of your computer.
  4. Reboot the computer and enter to DOS environment.
  5. Type WDIDLE3 /S300.
  6. The operation is done successfully if you see the message of “Idle 3 timer is enabled and set to 300 (five minutes)”.
  7. If you still fail to operate this or have other inquiries regarding to this issue please contact Western Digital.

2010-08-23 16:45:06

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