Home > Knowledge Base > FAQ > Why can't I upgrade the DSM of the Synology product?
Why can't I upgrade the DSM of the Synology product?
Answer :
It happens occasionally if the network services are on the duty. Please try the following suggestions to fix this issue:
- Store the .pat file on your local drive instead of the shared folder on Synology NAS Server.
- Disable ALL Web Services
- Login to the web management UI.
- Go to “Main Menu > Control Panel > Web Services”.
- Untick all the checked boxes to disable the Web Services.
- Disable Jumbo Frames
- Login to the web management UI.
- Go to “Main Menu > Control Panel > Network”.
- Select “Disable Jumbo Frame, the MTU value is 1500” in Jumbo Frame.
- If you are using the Safari web browser, please try using Firefox or Internet Explorer 7 (IE7) to upgrade the DSM.
If you still have problems in DSM upgrade, please submit a Support Form.
More Info:
How do I upgrade the DSM of the Synology Product?
Why can't I find the .pat file after I unzip the downloaded DSM on my Mac?
2012-11-02 14:35:51

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