Top Support Questions
Management
- How do I access the external disk connected to Synology Product?
- What applications on Synology NAS are IPv6 supported?
File Sharing
- Why can't I access my Synology Product through FTP?
- What file system does Synology Product support (for DSM 2.3 and earlier)?
- Why can't I access Synology Product via FTP by typing "ftp://server-IP"?
- How do I use the Secure FTP function?
- Can I share Synology Product over Internet if I use a dynamic IP address?
- I see unreadable file names after uploading the files via FTP.
Printer
- What USB printers does Synology Product support?
- How to set up the USB printer connected to the Synology Product?
- How many USB Printers does Synology Product support at a time?
- What Apple AirPrint / Google Cloud Print compatible printers do Synology Product support?
- What USB printers does Synology Product support (for older products)?
Compatibility List
- What hard drive models does Synology Product support?
- What digital media devices do Synology Product support?
- What UPS (Uninterruptible Power Supply) does Synology Product support?
- What IP cameras does Synology Product support?
- What add-on 10GbE network interface cards does Synology Product support?
- What router models does Synology EZ-Internet support (for DSM 3.1 and earlier)?
- What USB3.0 external storage devices are supported by Synology NAS?
- What wireless dongles does Synology Product support for Hotspot?
Storage
- Can I expand the storage capacity with hard disk(s) of larger size (for DSM 3.0 and onward)?
- What file system does Synology Product support (for DSM 3.0 and onward)?
- What's the maximum file size Synology Product supports (for DSM 3.0 and onward)?
- How do I create a RAID volume on my Synology Product (for DSM 3.0 and onward)?
Backup/Restore
- What backup software does Synology Product support?
- Why can't I perform Network Backup from rsync compatible server to Synology Product?
Application
- Why do I get Error #1045 when accessing http://server-IP/phpMyAdmin after I changed the default password of the user "root" via phpMyAdmin (for DSM version 2.2 and earlier)?
- What PHP, MySQL, and Apache versions does Synology Product support?
- How do I reset the password of MySQL database?
- Can I host multiple websites with different domain names on Synology Product?
- Can I customize the error page of Web Station?
General
- What is the RESET button on the Synology Product for?
- How do I update the DSM of the Synology Product?
- How do I access my Synology Product via Internet?
- Why do I get the "error 24" message when I try to upgrade my Synology Product?
- How do I use UPS (Uninterruptible Power Supply) with Synology Product?
- What's the default password of admin on Synology Product?
- How do I change the RAID type?
- Why I cannot install my Synology Product and why my power LED is flashing constantly?
- Why can't I find the .pat file after I unzip the downloaded DSM on my Mac?
- What can I do if the STATUS LED keeps flashing in orange?
- How do I install Synology Camera License Pack?
- Why can't I upgrade the DSM of the Synology product?
- Does the Synology Product support Wi-Fi (for DSM 3.0 and onward)?
- Which Synology DiskStation supports WOL (Wake on LAN)?
- How do I copy files along with their domain ACL privilege settings from a Windows server to DiskStation?
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