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Product Support Status
| Product | Datasheet | DSM Upgrade1 | Technical Support2 | Warranty3 | RackStation Series | |
|---|---|---|---|---|---|---|
| RS10613xs+ |  |
 |
Active | Full | 3 Years | |
| RS3413xs+ |  |
|
Active | Full | 3 Years | |
| RS3412xs |  |
|
Active | Full | 3 Years | |
| RS3412RPxs | |
|
Active | Full | 3 Years | |
| RS3411xs |  |
|
Active | Full | 3 Years | |
| RS3411RPxs | |
|
Active | Full | 3 Years | |
| RS2212+ |  |
|
Active | Full | 3 Years | |
| RS2212RP+ |  |
|
Active | Full | 3 Years | |
| RS2211+ |  |
|
Active | Full | 3 Years | |
| RS2211RP+ | |
|
Active | Full | 3 Years | |
| RS812+ |  |
|
Active | Full | 3 Years | |
| RS812RP+ |  |
|
Active | Full | 3 Years | |
| RS812 |  |
|
Active | Full | 3 Years | |
| RS810+ |  |
|
Active | Full | 5 Years | |
| RS810RP+ | |
|
Active | Full | 5 Years | |
| RS409+ |  |
|
Active | Full | 3 Years | |
| RS409RP+ | |
|
Active | Full | 3 Years | |
| RS411 |  |
|
Active | Full | 3 Years | |
| RS409 | |
| Active | Full | 3 Years | |
| RS408 |  |
| No | Limited | 3 Years | |
| RS408-RP |  |
| No | Limited | 3 Years | |
| RS407 |  |
| No | Limited | 3 Years | |
| RS-406 | |
|
No | Limited | 1 Year | |
| RS212 |  |
|
Active | Full | 3 Years | |
| CubeStation Series | CS407 |  |
|
No | Limited | 2 Years |
| CS407e |  |
|
No | Limited | 2 Years | |
| CS-406 |  |
|
No | Limited | 1 Year | |
| CS-406e | |
|
No | Limited | 1 Year | |
| DiskStation Series | DS3612xs |  |
| Active | Full | 3 Years |
| DS3611xs |  |
| Active | Full | 3 Years | |
| DS2413+ |  |
| Active | Full | 3 Years | |
| DS2411+ |  |
| Active | Full | 3 Years | |
| DS1813+ |  |
| Active | Full | 3 Years | |
| DS1812+ | |
| Active | Full | 3 Years | |
| DS1513+ |  |
| Active | Full | 3 Years | |
| DS1512+ |  |
| Active | Full | 3 Years | |
| DS1511+ | |
| Active | Full | 3 Years | |
| DS1010+ | |
| Active | Full | 3 Years | |
| DS713+ |  |
| Active | Full | 3 Years | |
| DS712+ |  |
| Active | Full | 3 Years | |
| DS710+ |  |
| Active | Full | 3 Years | |
| DS509+ |  |
| Active | Full | 3 Years | |
| DS508 |  |
| No | Limited | 3 Years | |
| DS413 |  |
| Active | Full | 2 Years | |
| DS413j |  |
| Active | Full | 2 Years | |
| DS412+ |  |
| Active | Full | 2 Years | |
| DS411+II |  |
| Active | Full | 2 Years | |
| DS411+ |  |
| Active | Full | 2 Years | |
| DS411 |  |
| Active | Full | 2 Years | |
| DS411j | |
| Active | Full | 2 Years | |
| DS411slim |  |
| Active | Full | 2 Years | |
| DS410 |  |
| Active | Full | 2 Years | |
| DS410j | |
|
Active | Full | 2 Years | |
| DS409+ |  |
| Active | Full | 2 Years | |
| DS409 |  |
| Active | Full | 2 Years | |
| DS409slim |  |
| Active | Full | 2 Years | |
| DS408 |  |
| No | Limited | 2 Years | |
| DS213+ |  |
| Active | Full | 2 Years | |
| DS213 |  |
| Active | Full | 2 Years | |
| DS213j |  |
| Active | Full | 2 Years | |
| DS213air |  |
| Active | Full | 2 Years | |
| DS212+ |  |
| Active | Full | 2 Years | |
| DS212 |  |
| Active | Full | 2 Years | |
| DS212j |  |
| Active | Full | 2 Years | |
| DS211+ |  |
| Active | Full | 2 Years | |
| DS211 |  |
| Active | Full | 2 Years | |
| DS211j |  |
| Active | Full | 2 Years | |
| DS210+ |  |
| Active | Full | 2 Years | |
| DS210j |  |
| Active | Full | 2 Years | |
| DS209+II |  |
| Active | Full | 2 Years | |
| DS209+ |  |
| Active | Full | 2 Years | |
| DS209 |  |
| Active | Full | 2 Years | |
| DS209j | |
| Active | Full | 2 Years | |
| DS207+ |  |
| No | Limited | 2 Years | |
| DS207 |  |
| No | Limited | 2 Years | |
| DS112+ |  |
| Active | Full | 2 Years | |
| DS112 |  |
| Active | Full | 2 Years | |
| DS112j |  |
| Active | Full | 2 Years | |
| DS110+ |  |
| Active | Full | 2 Years | |
| DS110j |  |
| Active | Full | 2 Years | |
| DS109+ |  |
| Active | Full | 2 Years | |
| DS111 |  |
| Active | Full | 2 Years | |
| DS109 |  |
| Active | Full | 2 Years | |
| DS109j | |
| Active | Full | 2 Years | |
| DS107+ |  |
| No | Limited | 2 Years | |
| DS107 |  |
| No | Limited | 2 Years | |
| DS107e |  |
| No | Limited | 2 Years | |
| DS108j |  |
|
No | Limited | 2 Years | |
| DS-106 |  |
|
No | Limited | 1 Year | |
| DS-106e |  |
|
No | Limited | 1 Year | |
| DS-106j |  |
|
No | Limited | 1 Year | |
| DS-101j |  |
|
No | Limited | 1 Year | |
| DS-101g+ | |
| No | Limited | 1 Year | |
| DS-101 | |
|
No | Limited | 1 Year | |
| USB Station Series | USB Station 2 |  |
|
Active | Full | 2 Years |
| USB Station |  |
|
No | Limited | 1 Year | |
| iUSB Series | iUSB2 |  |
| No | Full | 2 Years |
| iUSB | |
| No | Limited | 1 Year | |
| Surveillance | VS240HD |  |
|
N/A | Full | 3 Years |
| VS80 |  |
|
N/A | Full | 2 Years | |
| VS60 |  |
|
N/A | Full | 2 Years | |
| Expansion Unit | DX1211 |  |
|
N/A | Full | 3 Years |
| DX513 |  |
|
N/A | Full | 3 Years | |
| DX510 |  |
|
N/A | Full | 3 Years | |
| DX213 |  |
|
N/A | Full | 2 Years | |
| RX1213sas |  |
|
N/A | Full | 3 Years | |
| RX1211RP |  |
|
N/A | Full | 3 Years | |
| RX1211 | |
|
N/A | Full | 3 Years | |
| RX410 |  |
|
N/A | Full | 5 Years | |
| Accessories | Synology Remote |  |
|
N/A | Full | 2 Years |
| Synology RAM Module |  |
|
N/A | Full | 3 Years | |
| ECC RAM Module |  |
|
N/A | Full | 3 Years | |
___
1. Active: firmware and software updates will be continuously provided; No: firmware and software updates will not be provided in the future; Suspended: availability of future firmware and software updates is yet to be determined.
2. Full: technical support and hardware repair service will be fully provided; Limited: technical support will be fully provided, but the repair service will be provided with limited resources.
3. Product Warranty: Commencing on the date the product is purchased by customer. For more details please visit Product Warranty.